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Department of State (STATE)

Permanent Workforce: 21,952 Temporary Workforce: 5,619 Total Workforce: 27,571

Workforce Composition

Total # Men Women Hispanic or Latino White Black or African American Asian Native Hawaiian / Other Pacific Islander American Indian / Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 21,952 55.49% 44.51% 5.09% 71.08% 16.12% 5.67% 0.20% 0.33% 1.51% 0.32%
Major Occupations:
FOREIGN AFFAIRS 2,080 56.92% 43.08% 3.46% 84.47% 5.67% 4.28% 0.05% 0.38% 1.68% 0.53%
PASSPORT & VISA EXAMINING 1,533 36.01% 63.99% 10.44% 47.88% 23.61% 4.76% 0.78% 0.39% 12.13% 0.26%
MGT PGM ANALYSIS 646 35.45% 64.55% 5.11% 61.46% 27.86% 4.33% 0.00% 0.46% 0.77% 0.46%
GS-14 and GS-15* 2,983 61.55% 38.45% 2.82% 80.39% 11.03% 4.19% 0.20% 0.30% 1.07% 0.37%
Senior Pay Level* 1,099 89.54% 7.73% 4.19% 84.44% 7.64% 2.82% 0.00% 0.36% 0.55% 0.18%
SES 152 65.13% 34.87% 2.63% 87.50% 5.26% 0.66% 0.00% 0.00% 3.95% 0.66%
First-Level Officials/ Mgrs 195 31.28% 68.72% 6.15% 57.44% 26.15% 5.64% 0.51% 2.05% 2.05% 0.51%
Mid-Level Officials/ Mgrs 468 49.79% 50.21% 3.21% 67.09% 26.92% 2.56% 0.00% 0.43% 1.28% 0.21%
Senior-Level Officials/ Mgrs 730 66.71% 33.29% 3.84% 84.25% 7.53% 3.01% 0.00% 0.55% 0.82% 0.00%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2009, STATE employed 79 (0.31%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 551 IWTD were needed. This represents a decrease of 5 employees from FY 2008 and a decrease of 11 employees since FY 2005. The participation rate for FY 2008 was 0.34% and for FY 2005 was 0.37%. Over the 5-year period STATE had a net decrease of 0.06% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

STATE timely processed 79.1% of the 210 pre-complaint counselings (without remands) completed in FY 2009.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Sex (Female); and (3) Age. Of the 118 complaints filed at STATE, 27 contained allegations of race (Black/African American) discrimination, 9 contained allegations of race (White) discrimination, 3 contained allegations of race (Asian) discrimination, 13 contained allegations of color discrimination and 29 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 71 completed investigations, 42.3% were timely. STATE's average time for completing an investigation was 254 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days.

STATE's average processing time for all complaint closures increased from 348 days in FY 2008 to 395 days in FY 2009. The government-wide average was 344 days.

IV. Costs

STATE agreed to pay $554 for 4 pre-complaint settlements, of which 1 was a monetary settlement averaging $554. STATE expended a total of $128,838 for 71 complaint investigations, for an average expenditure of $1,815.

STATE agreed to pay a total of $247,314 plus other benefits for 20 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $12,366.

Outcome of Counselings Completed in FY 2009
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 177 34 211
Settlements 3 1.7% 1 2.9% 4 1.9%
Withdrawals or No Complaints Filed 86 48.6% 9 26.5% 95 45%
Complaints Filed* 108 51.2%
Decision to File Complaint Pending at End of Fiscal Year 4 1.9%

*Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009.

Agency Use of ADR for EEO Dispute Resolution in FY 2009
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 211 134
Total Number Offered ADR 211 7
ADR Offer Rate* 100% 5.2%
ADR Participation Rate* 16.1% 5.2%
Total ADR Settlements 1 1
Total ADR Settlements Amount $0.00 $25,000.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2009
Total # # Timely % Timely FY 2008 APD* FY 2009 APD % Change
All Pre-Complaint Counselings (minus remands) 210 166 79.1%
All Investigations 71 30 42.3% 307 254 -17.3%
All Complaint Closures 134 348 395 13.5%
Merit Decisions (no AJ) 44 5 11.4% 467 460 -1.5%
Dismissal Decisions (no AJ) 33 52 67 28.8%

*APD = Average Processing Days

Outcomes of Complaints in FY 2009
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 118
Total Closures 134
Settlements 20 14.9%
Withdrawals 13 9.7%
Total Final Agency Actions 101 75.4% 77 76.2% 24 23.8% 0 0%
Dismissals 34 33.7% 33 97.1% 1 2.9% 0 0%
Merit Decisions 67 66.3% 44 65.7% 23 34.3% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 67 100% 44 65.7% 23 34.3% 0 0%