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Table B-11a
FY 2009 Types of Complaints Closures - Sub-Component Data
Agency or Department Total Complaint Closures Number Closures by Settlement % Settlements Number Closures by Withdrawal % Withdrawals Number Dismissal Closures % Dismissals Number Merit Complaint Closures % Merit Complaint Closures
Defense Logistics Agency Total 106 32 30.19% 17 16.04% 16 15.09% 41 38.68%
Defense Distribution Center 49 10 20.41% 6 12.24% 6 12.24% 27 55.10%
Defense Logistics Information Service 3 1 33.33% 0 0.00% 1 33.33% 1 33.33%
Defense Reutilization & Marketing Service 5 1 20.00% 0 0.00% 3 60.00% 1 20.00%
Defense Supply Center Columbus 8 2 25.00% 4 50.00% 0 0.00% 2 25.00%
Defense Supply Center Philadelphia 10 4 40.00% 2 20.00% 2 20.00% 2 20.00%
Defense Supply Center Richmond 15 9 60.00% 2 13.33% 2 13.33% 2 13.33%
DLA Operations Division 16 5 31.25% 3 18.75% 2 12.50% 6 37.50%
Defense National Guard Bureau Total 9 2 22.22% 2 22.22% 1 11.11% 4 44.44%
Alabama National Guard 2 1 50.00% 0 0.00% 0 0.00% 1 50.00%
Alaska National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arizona National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arkansas National Guard 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
California National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Colorado National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Connecticut National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
DC National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Delaware National Guard 1 0 0.00% 0 0.00% 0 0.00% 1 100.00%
Florida National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Georgia National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Hawaii National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Idaho National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Illinois National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Indiana National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Iowa National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Kansas National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Kentucky National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Louisiana National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Maine National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Maryland National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Massachusetts National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Michigan National Guard 1 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Minnesota National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Mississippi National Guard 1 0 0.00% 0 0.00% 0 0.00% 1 100.00%
Missouri National Guard 1 0 0.00% 1 100.00% 0 0.00% 0 0.00%
Montana National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Nebraska National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Nevada National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
New Hamphire National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
New Jersey National Guard 1 0 0.00% 0 0.00% 0 0.00% 1 100.00%
New Mexico National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
New York National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
North Carolina National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
North Dakota National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Ohio National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Oklahoma National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Oregon National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Pennsylvania National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Puerto Rico National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Rhode Island National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
South Carolina National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
South Dakota National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Tennessee National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Texas National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Utah National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Vermont National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Virgin Islands National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Virginia National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Washington State National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
West Virginia National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Wisconsin National Guard 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Wyoming National Guard 1 0 0.00% 1 100.00% 0 0.00% 0 0.00%
Department of Agriculture Total 744 206 27.69% 34 4.57% 38 5.11% 466 62.63%
Department of Agriculture Headquarters 6 6 100.00% 0 0.00% 0 0.00% 0 0.00%
Agricultural Marketing Service 20 10 50.00% 1 5.00% 1 5.00% 8 40.00%
Agricultural Research Service 34 16 47.06% 2 5.88% 0 0.00% 16 47.06%
Agriculture Headquarters 25 6 24.00% 0 0.00% 1 4.00% 18 72.00%
Animal and Plant Health Inspection Service 79 25 31.65% 1 1.27% 4 5.06% 49 62.03%
COOP State Research, Education & Extension Srvce 3 1 33.33% 0 0.00% 0 0.00% 2 66.67%
Economic Research Service 4 1 25.00% 0 0.00% 2 50.00% 1 25.00%
Farm Service Agency 56 15 26.79% 11 19.64% 6 10.71% 24 42.86%
Food and Nutrition Service 22 11 50.00% 0 0.00% 1 4.55% 10 45.45%
Food Safety And Inspection Service 94 26 27.66% 5 5.32% 6 6.38% 57 60.64%
Foreign Agricultural Service 6 2 33.33% 0 0.00% 0 0.00% 4 66.67%
Forest Service 195 41 21.03% 3 1.54% 10 5.13% 141 72.31%
Grain Inspection, Packers & Stockyards Admin 20 9 45.00% 0 0.00% 0 0.00% 11 55.00%
National Agricultural Statistics Service 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
National Appeals Division 3 1 33.33% 0 0.00% 0 0.00% 2 66.67%
Natural Resources Conservation Service 64 23 35.94% 1 1.56% 0 0.00% 40 62.50%
Office Of Inspector General 5 0 0.00% 0 0.00% 0 0.00% 5 100.00%
Office Of The Chief Financial Officer 28 2 7.14% 2 7.14% 1 3.57% 23 82.14%
Risk Management Agency 8 0 0.00% 0 0.00% 0 0.00% 8 100.00%
Rural Development 68 7 10.29% 8 11.76% 6 8.82% 47 69.12%
Department of Commerce Total 249 78 31.33% 21 8.43% 81 32.53% 69 27.71%
All Other Commerce Bureaus 13 7 53.85% 0 0.00% 2 15.38% 4 30.77%
Bureau of the Census 51 18 35.29% 8 15.69% 10 19.61% 15 29.41%
Decennial Census 60 3 5.00% 4 6.67% 49 81.67% 4 6.67%
International Trade Administration 7 2 28.57% 1 14.29% 1 14.29% 3 42.86%
National Institute of Standards & Technology 7 1 14.29% 0 0.00% 3 42.86% 3 42.86%
National Oceanic & Atmospheric Administration 51 22 43.14% 3 5.88% 9 17.65% 17 33.33%
U. S. Patent and Trademark Office 60 25 41.67% 5 8.33% 7 11.67% 23 38.33%
Department of Energy Total 35 9 25.71% 3 8.57% 7 20.00% 16 45.71%
Bonneville Power Administration 6 3 50.00% 1 16.67% 0 0.00% 2 33.33%
Chicago Operations Office 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
EM Consolidated Business Center 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Golden Field Office 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Headquarters 7 2 28.57% 0 0.00% 2 28.57% 3 42.86%
Idaho Operations Office 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Energy Technology Lab 1 0 0.00% 0 0.00% 0 0.00% 1 100.00%
NNSA Service Center 12 2 16.67% 1 8.33% 1 8.33% 8 66.67%
Oak Ridge Operations 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
OSTI 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Richland Operations Office 1 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Savannah River Operations 2 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Southeastern Power Administration 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Southwestern Power Administration 2 0 0.00% 1 50.00% 0 0.00% 1 50.00%
Strategic Petroleum Reserve 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Western Area Power Administration 3 1 33.33% 0 0.00% 1 33.33% 1 33.33%
Department of Health and Human Services Total 310 112 36.13% 33 10.65% 55 17.74% 110 35.48%
Administration for Children and Families 26 2 7.69% 1 3.85% 5 19.23% 18 69.23%
Agency for Healthcare Research and Quality 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Centers for Disease Control and Prevention 44 18 40.91% 6 13.64% 6 13.64% 14 31.82%
Centers for Medicare & Medicaid Services 26 6 23.08% 4 15.38% 6 23.08% 10 38.46%
Food and Drug Administration 29 13 44.83% 4 13.79% 5 17.24% 7 24.14%
Health Resources and Services Administration 5 1 20.00% 1 20.00% 0 0.00% 3 60.00%
Indian Health Service 54 26 48.15% 1 1.85% 15 27.78% 12 22.22%
National Institutes of Health 74 31 41.89% 10 13.51% 9 12.16% 24 32.43%
Office of the Secretary of Health and Human Services 34 9 26.47% 2 5.88% 7 20.59% 16 47.06%
Program Support Center 7 2 28.57% 2 28.57% 1 14.29% 2 28.57%
Substance Abuse & Mental Health Services Admin 9 2 22.22% 2 22.22% 1 11.11% 4 44.44%
Department of Homeland Security Total 1,118 218 19.50% 84 7.51% 247 22.09% 569 50.89%
DHS Headquarters 21 2 9.52% 0 0.00% 5 23.81% 14 66.67%
Federal Emergency Management Agency 124 18 14.52% 12 9.68% 21 16.94% 73 58.87%
Federal Law Enforcement Training Center 10 3 30.00% 1 10.00% 4 40.00% 2 20.00%
Transportation Security Administration 358 25 6.98% 23 6.42% 110 30.73% 200 55.87%
U.S. Citizenship and Immigration Services 114 10 8.77% 7 6.14% 40 35.09% 57 50.00%
U.S. Coast Guard 33 13 39.39% 2 6.06% 6 18.18% 12 36.36%
U.S. Customs and Border Protection 252 50 19.84% 33 13.10% 45 17.86% 124 49.21%
U.S. Immigration and Customs Enforcement 183 90 49.18% 6 3.28% 13 7.10% 74 40.44%
U.S. Secret Service 23 7 30.43% 0 0.00% 3 13.04% 13 56.52%
Department of Justice Total 518 122 23.55% 73 14.09% 146 28.19% 177 34.17%
Alcohol, Tobacco, Firearms and Explosives 22 18 81.82% 0 0.00% 0 0.00% 4 18.18%
Bureau of Prisons 280 63 22.50% 27 9.64% 90 32.14% 100 35.71%
Drug Enforcement Administration 19 4 21.05% 2 10.53% 6 31.58% 7 36.84%
Executive Office for Immigration Review 6 0 0.00% 1 16.67% 5 83.33% 0 0.00%
Executive Office for U.S. Attorneys 37 7 18.92% 8 21.62% 15 40.54% 7 18.92%
Federal Bureau of Investigation 118 23 19.49% 29 24.58% 18 15.25% 48 40.68%
Office of Justice Programs 3 1 33.33% 1 33.33% 1 33.33% 0 0.00%
Offices, Boards, and Divisions 6 0 0.00% 0 0.00% 4 66.67% 2 33.33%
U.S. Marshals Service 27 6 22.22% 5 18.52% 7 25.93% 9 33.33%
Department of Labor Total 105 17 16.19% 11 10.48% 11 10.48% 66 62.86%
Bureau of Labor Statistics 4 0 0.00% 0 0.00% 1 25.00% 3 75.00%
Dept. of Labor (DM and others) 23 3 13.04% 4 17.39% 5 21.74% 11 47.83%
Employment and Training Administration 3 1 33.33% 0 0.00% 1 33.33% 1 33.33%
Employment Standards Administration 33 8 24.24% 3 9.09% 3 9.09% 19 57.58%
Mine Safety and Health Administration 12 1 8.33% 0 0.00% 0 0.00% 11 91.67%
Occupational Safety and Health Administration 30 4 13.33% 4 13.33% 1 3.33% 21 70.00%
Department of the Army Total 1,222 503 41.16% 155 12.68% 238 19.48% 326 26.68%
Eighth U.S. Army (KOREA) 6 6 100.00% 0 0.00% 0 0.00% 0 0.00%
Headquarters, Department of Army 66 22 33.33% 8 12.12% 12 18.18% 24 36.36%
U.S. Army Corps of Engineers 136 39 28.68% 18 13.24% 34 25.00% 45 33.09%
U.S. Army Europe 12 2 16.67% 1 8.33% 2 16.67% 7 58.33%
U.S. Army Forces Command 17 9 52.94% 3 17.65% 0 0.00% 5 29.41%
U.S. Army Installation Management Command 342 140 40.94% 42 12.28% 74 21.64% 86 25.15%
U.S. Army Intelligence and Security Command 8 2 25.00% 0 0.00% 1 12.50% 5 62.50%
U.S. Army Material Command 293 132 45.05% 42 14.33% 56 19.11% 63 21.50%
U.S. Army Medical Command 192 81 42.19% 24 12.50% 34 17.71% 53 27.60%
U.S. Army Network Enterprise Technology Command 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Army Pacific (USARPAC) 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Army Reserve Command 68 35 51.47% 7 10.29% 10 14.71% 16 23.53%
U.S. Army Space and Missile Defense Command 5 2 40.00% 0 0.00% 2 40.00% 1 20.00%
U.S. Army Special Operations Command (USASOC) 4 1 25.00% 1 25.00% 2 50.00% 0 0.00%
U.S. Army Test and Evaluation Command 15 4 26.67% 4 26.67% 6 40.00% 1 6.67%
U.S. Army Training and Doctrine Command 53 23 43.40% 5 9.43% 5 9.43% 20 37.74%
Department of the Interior Total 309 71 22.98% 19 6.15% 38 12.30% 181 58.58%
Bureau Of Indian Affairs 38 5 13.16% 2 5.26% 2 5.26% 29 76.32%
Bureau Of Land Management 40 7 17.50% 0 0.00% 3 7.50% 30 75.00%
Bureau Of Reclamation 35 14 40.00% 2 5.71% 7 20.00% 12 34.29%
Bureau Of Surface Mining 1 0 0.00% 0 0.00% 0 0.00% 1 100.00%
Fish And Wildlife Service 28 8 28.57% 3 10.71% 0 0.00% 17 60.71%
Geological Survey 14 4 28.57% 2 14.29% 2 14.29% 6 42.86%
Minerals Management Service 10 2 20.00% 0 0.00% 1 10.00% 7 70.00%
National Park Service 105 22 20.95% 7 6.67% 8 7.62% 68 64.76%
Office Of The Secretary 38 9 23.68% 3 7.89% 15 39.47% 11 28.95%
Department of the Navy Total 629 248 39.43% 87 13.83% 113 17.97% 181 28.78%
AAUSN 20 6 30.00% 3 15.00% 4 20.00% 7 35.00%
Bureau of Medicine & Surgery 38 16 42.11% 3 7.89% 11 28.95% 8 21.05%
Bureau of Naval Personnel 3 0 0.00% 0 0.00% 1 33.33% 2 66.67%
Chief Of Naval Operations 15 5 33.33% 2 13.33% 3 20.00% 5 33.33%
Commander Naval Installations 110 45 40.91% 13 11.82% 18 16.36% 34 30.91%
Commander Naval Reserve 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commander Pacific Fleet 52 15 28.85% 12 23.08% 10 19.23% 15 28.85%
Fleet Forces Command 66 22 33.33% 8 12.12% 21 31.82% 15 22.73%
Marine Corps HQ 98 32 32.65% 10 10.20% 18 18.37% 38 38.78%
Naval Air Systems Command 65 31 47.69% 7 10.77% 10 15.38% 17 26.15%
Naval Education & Training Command 6 2 33.33% 1 16.67% 2 33.33% 1 16.67%
Naval Sea Systems Command 35 16 45.71% 4 11.43% 3 8.57% 12 34.29%
Naval Special Warfare Command 3 2 66.67% 1 33.33% 0 0.00% 0 0.00%
Naval Supply Systems Command 51 25 49.02% 6 11.76% 4 7.84% 16 31.37%
Naval Systems Management Activity 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Navy Facilities & Engineering 46 18 39.13% 13 28.26% 6 13.04% 9 19.57%
Office Of Naval Intelligence 5 4 80.00% 0 0.00% 1 20.00% 0 0.00%
Office Of Naval Research 3 1 33.33% 1 33.33% 0 0.00% 1 33.33%
SPAWAR 11 8 72.73% 3 27.27% 0 0.00% 0 0.00%
Strategic Systems Project Office 2 0 0.00% 0 0.00% 1 50.00% 1 50.00%
Department of the Treasury Total 474 119 25.11% 53 11.18% 70 14.77% 232 48.95%
Alcohol and Tobacco Tax and Trade Bureau 12 1 8.33% 2 16.67% 1 8.33% 8 66.67%
Bureau of Engraving and Printing 38 8 21.05% 8 21.05% 9 23.68% 13 34.21%
Bureau of the Public Debt 3 1 33.33% 1 33.33% 0 0.00% 1 33.33%
Departmental Offices 11 5 45.45% 0 0.00% 2 18.18% 4 36.36%
Financial Crimes Enforcement Network 1 0 0.00% 1 100.00% 0 0.00% 0 0.00%
Financial Management Service 5 1 20.00% 1 20.00% 1 20.00% 2 40.00%
Internal Revenue Service 330 89 26.97% 32 9.70% 41 12.42% 168 50.91%
Internal Revenue Service Office of the Chief Counsel 3 0 0.00% 1 33.33% 0 0.00% 2 66.67%
Office of the Comptroller of the Currency 9 4 44.44% 0 0.00% 1 11.11% 4 44.44%
Office of the Inspector General 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Thrift Supervision 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Treasury Inspector General For Tax Administration 7 1 14.29% 0 0.00% 4 57.14% 2 28.57%
U. S. Mint 53 7 13.21% 7 13.21% 11 20.75% 28 52.83%
Department of Transportation Total 422 110 26.07% 26 6.16% 116 27.49% 170 40.28%
Federal Aviation Administration 360 86 23.89% 23 6.39% 102 28.33% 149 41.39%
Federal Highway Administration 19 8 42.11% 1 5.26% 4 21.05% 6 31.58%
Federal Motor Carrier Safety Administration 17 4 23.53% 2 11.76% 5 29.41% 6 35.29%
Federal Railroad Administrataion 3 1 33.33% 0 0.00% 2 66.67% 0 0.00%
Federal Transit Administration 4 1 25.00% 0 0.00% 1 25.00% 2 50.00%
Maritime Administration 6 2 33.33% 0 0.00% 0 0.00% 4 66.67%
National Highway Traffic Safty Administration 4 2 50.00% 0 0.00% 0 0.00% 2 50.00%
Office of Inspector General 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Office of the Secretary 2 1 50.00% 0 0.00% 0 0.00% 1 50.00%
Pipeline and Hazardous Materials Safety Admin 1 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Research and Inovative Technology Administration 4 3 75.00% 0 0.00% 1 25.00% 0 0.00%
St. Lawrence Development Corporation 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Department of Veterans Affairs Total 1,822 436 23.93% 262 14.38% 332 18.22% 792 43.47%
HQ and Others 70 26 37.14% 11 15.71% 15 21.43% 18 25.71%
NCA 16 3 18.75% 2 12.50% 0 0.00% 11 68.75%
Veterans Benefits Administration 120 22 18.33% 20 16.67% 24 20.00% 54 45.00%
Veterans Health Administration 1,616 385 23.82% 229 14.17% 293 18.13% 709 43.87%
General Services Administration Total 74 16 21.62% 5 6.76% 13 17.57% 40 54.05%
Central Office 9 0 0.00% 1 11.11% 1 11.11% 7 77.78%
National Capital Region 5 0 0.00% 0 0.00% 1 20.00% 4 80.00%
Region 1 3 2 66.67% 1 33.33% 0 0.00% 0 0.00%
Region 10 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Region 2 8 1 12.50% 0 0.00% 1 12.50% 6 75.00%
Region 3 8 1 12.50% 1 12.50% 4 50.00% 2 25.00%
Region 4 4 2 50.00% 1 25.00% 0 0.00% 1 25.00%
Region 5 7 1 14.29% 0 0.00% 0 0.00% 6 85.71%
Region 6 10 1 10.00% 0 0.00% 0 0.00% 9 90.00%
Region 7 6 1 16.67% 1 16.67% 1 16.67% 3 50.00%
Region 8 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Region 9 12 5 41.67% 0 0.00% 5 41.67% 2 16.67%
U.S. Postal Service Total 5,952 542 9.11% 364 6.12% 2,413 40.54% 2,633 44.24%
Capital Metro Area Operations 452 34 7.52% 32 7.08% 204 45.13% 182 40.27%
Eastern Area 745 68 9.13% 44 5.91% 285 38.26% 348 46.71%
Great Lakes Area 634 74 11.67% 38 5.99% 228 35.96% 294 46.37%
National Area 95 15 15.79% 6 6.32% 25 26.32% 49 51.58%
New York Metro Area 429 57 13.29% 16 3.73% 162 37.76% 194 45.22%
Northeast Area 285 32 11.23% 19 6.67% 112 39.30% 122 42.81%
Office of Inspector General 11 0 0.00% 1 9.09% 4 36.36% 6 54.55%
Pacific Area 833 83 9.96% 62 7.44% 311 37.33% 377 45.26%
Southeast Area 766 51 6.66% 46 6.01% 383 50.00% 286 37.34%
Southwest Area 1,036 67 6.47% 56 5.41% 435 41.99% 478 46.14%
Western Area 666 61 9.16% 44 6.61% 264 39.64% 297 44.59%