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Table B-13
FY 2009 Complaints Closed with Dismissals
Agency or Department Total Complaint Closures Number All Dismissals Number Final Agency Decision (FAD) Dismissals (no AJ) % FAD Dismissals Number Final Orders (FOs) of AJ Dismissals % FOs of AJ Dismissals Number FOs Fully Implementing (FI) AJ Dismissals % FOs FI AJ Dismissals Number FOs Not Fully Implementing (NFI) AJ Dismissals % FOs NFI AJ Dismissals
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Agency for International Development 18 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
American Battle Monuments Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural & Transportation Barriers Compliance Bd 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 22 3 1 33.33% 2 66.67% 2 100.00% 0 0.00%
Central Intelligence Agency 19 5 5 100.00% 0 0.00% 0 0.00% 0 0.00%
Chemical Safety and Hazard Investigation Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commodity Futures Trading Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Consumer Product Safety Commission 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Corporation for National and Community Service 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 16 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Army and Air Force Exchange 83 16 16 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Commissary Agency 87 22 22 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Contract Audit Agency 15 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Contract Management Agency 36 10 10 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Finance and Accounting Service 54 15 15 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Human Resources Activity 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Information Systems Agency 6 1 0 0.00% 1 100.00% 0 0.00% 1 100.00%
Defense Intelligence Agency 31 6 5 83.33% 1 16.67% 1 100.00% 0 0.00%
Defense Logistics Agency 106 16 16 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Missile Defense Agency 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Geospatial-Intelligence Agency 14 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Guard Bureau 9 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Security Agency 31 16 15 93.75% 1 6.25% 1 100.00% 0 0.00%
Defense Nuclear Facilities Safety Board 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Office of the Inspector General 4 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Office of the Secretary - Wash. Hqtrs. Services 22 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Security Service 1 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Technical Information Center 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Threat Reduction Agency 3 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Uniformed Services University 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Department of Agriculture 744 38 33 86.84% 5 13.16% 5 100.00% 0 0.00%
Department of Commerce 249 81 81 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Defense Education Activity 36 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Education 19 6 6 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Energy 35 7 7 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Health and Human Services 310 55 55 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Homeland Security 1,118 247 204 82.59% 43 17.41% 43 100.00% 0 0.00%
Department of Housing and Urban Development 71 8 8 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Justice 518 146 135 92.47% 11 7.53% 11 100.00% 0 0.00%
Department of Labor 105 11 9 81.82% 2 18.18% 2 100.00% 0 0.00%
Department of State 134 34 33 97.06% 1 2.94% 1 100.00% 0 0.00%
Department of the Air Force 452 79 69 87.34% 10 12.66% 9 90.00% 1 10.00%
Department of the Army 1,222 238 229 96.22% 9 3.78% 9 100.00% 0 0.00%
Department of the Interior 309 38 32 84.21% 6 15.79% 6 100.00% 0 0.00%
Department of the Navy 629 113 111 98.23% 2 1.77% 2 100.00% 0 0.00%
Department of the Treasury 474 70 63 90.00% 7 10.00% 7 100.00% 0 0.00%
Department of Transportation 422 116 115 99.14% 1 0.86% 1 100.00% 0 0.00%
Department of Veterans Affairs 1,822 332 317 95.48% 15 4.52% 11 73.33% 4 26.67%
Environmental Protection Agency 55 18 17 94.44% 1 5.56% 1 100.00% 0 0.00%
Equal Employment Opportunity Commission 36 3 2 66.67% 1 33.33% 1 100.00% 0 0.00%
Export-Import Bank of the US 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit Administration 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit System Insurance Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Communications Commission 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Deposit Insurance Corporation 17 7 0 0.00% 7 100.00% 7 100.00% 0 0.00%
Federal Election Commission 3 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Federal Energy Regulatory Commission 2 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Labor Relations Authority 7 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Federal Maritime Commission 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mediation and Conciliation Service 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mine Safety and Health Review Commission 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Reserve System--Board of Governors 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Retirement Thrift Investment Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Trade Commission 3 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
General Services Administration 74 13 13 100.00% 0 0.00% 0 0.00% 0 0.00%
Government Printing Office 48 25 25 100.00% 0 0.00% 0 0.00% 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Holocaust Memorial Museum U.S. 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Institute of Museum and Library Services 2 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Inter-American Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Boundary and Water Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
John F. Kennedy Center for the Performing Arts 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Marine Mammal Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Merit Systems Protection Board 4 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Millennium Challenge Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 49 12 12 100.00% 0 0.00% 0 0.00% 0 0.00%
National Archives and Records Administration 8 5 5 100.00% 0 0.00% 0 0.00% 0 0.00%
National Capital Planning Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Council on Disability 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Credit Union Administration 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Arts 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Humanities 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Foundation on the Arts and the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 1 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Indian Gaming Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Labor Relations Board 8 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
National Mediation Board 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Reconnaissance Office 6 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Science Foundation 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Transportation Safety Board 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Nuclear Regulatory Commission 20 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Government Ethics 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Personnel Management 15 5 5 100.00% 0 0.00% 0 0.00% 0 0.00%
Office of Special Counsel 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of the Director of National Intelligence 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Overseas Private Investment Corporation 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Peace Corps 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Pension Benefit Guaranty Corporation 19 8 7 87.50% 1 12.50% 1 100.00% 0 0.00%
Postal Regulatory Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Securities and Exchange Commission 13 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
Selective Service System 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Small Business Administration 31 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Smithsonian Institution 14 5 5 100.00% 0 0.00% 0 0.00% 0 0.00%
Social Security Administration 423 76 68 89.47% 8 10.53% 8 100.00% 0 0.00%
Tennessee Valley Authority 42 8 8 100.00% 0 0.00% 0 0.00% 0 0.00%
Trade and Development Agency 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Postal Service 5,952 2,413 2,403 99.59% 10 0.41% 10 100.00% 0 0.00%
U.S. Tax Court 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Utah Reclamation Mitigation & Conservation Comm NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF











Cabinet Level Subtotal 15,125 4,153 4,028 96.99% 125 3.01% 119 95.20% 6 4.80%
Midsize Agencies Subtotal 720 144 128 88.89% 16 11.11% 16 100.00% 0 0.00%
Small Agencies Subtotal 284 72 66 91.67% 6 8.33% 6 100.00% 0 0.00%
Micro Agencies Subtotal 5 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Government-wide 16,134 4,370 4,222 96.61% 148 3.39% 142 95.95% 6 4.05%

NRF = No Report Filed