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Table B-7
FY 2009 Profile Agency Timeliness Indicators (totals with and without USPS data
Agency Name Total Number Completed / Ended Counselings (excluding remands) Total Number Timely Completed / Ended Counselings % Timely Completed/ Ended Counselings Total Number Completed Investigations Total Number Timely Completed Investigations % Investigations Timely Completed APD All Completed Investigations From Date Complaint Filed Total Number Complaint Closures APD All Complaint Closures from Date Complaint Filed Total Number Merit FADs (No AJ Decision) Total Number Timely Merit FADs (No AJ Decision) % Timely Merit FADs (No AJ Decision) APD Merit FADs (No AJ Decision) from Date FAD Required APD Merit FADs (No AJ Dec) from Date Complaint Filed/ Remanded
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Agency for International Development 31 19 61.29% 12 6 50.00% 226.67 18 459.61 3 0 0.00% 137.33 353
American Battle Monuments Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural & Transportation Barriers Compliance Bd 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 4 4 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 70 70 100.00% 18 18 100.00% 111.22 22 242.55 9 3 33.33% 69.33 256.11
Central Intelligence Agency 42 32 76.19% 13 8 61.54% 357.38 19 338.89 2 1 50.00% 60 445
Chemical Safety and Hazard Investigation Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Commodity Futures Trading Commission 134 132 98.51% 6 4 66.67% 185 0 0 0 0 0.00% 0 0
Consumer Product Safety Commission 8 8 100.00% 6 6 100.00% 148 2 350.5 0 0 0.00% 0 0
Corporation for National and Community Service 8 3 37.50% 4 4 100.00% 105 1 158 1 1 100.00% 60 158
Court Services & Offender Supervision Agency for DC 15 10 66.67% 7 6 85.71% 166.86 16 395 4 1 25.00% 84.25 379
Defense Army and Air Force Exchange 392 259 66.07% 57 29 50.88% 218.88 83 335.58 15 7 46.67% 62.93 373.87
Defense Commissary Agency 197 101 51.27% 35 17 48.57% 205.09 87 308.61 17 15 88.24% 31.82 396.65
Defense Contract Audit Agency 29 13 44.83% 4 4 100.00% 105 15 455.93 3 0 0.00% 124.33 541.67
Defense Contract Management Agency 56 48 85.71% 20 2 10.00% 306.35 36 619.53 12 1 8.33% 521.42 521.42
Defense Finance and Accounting Service 99 97 97.98% 32 24 75.00% 152.03 54 241.28 12 11 91.67% 13 207.33
Defense Human Resources Activity 5 5 100.00% 2 0 0.00% 472 2 589.5 1 0 0.00% 30 268
Defense Information Systems Agency 30 30 100.00% 13 12 92.31% 104.92 6 201.5 0 0 0.00% 0 0
Defense Intelligence Agency 67 33 49.25% 13 2 15.38% 350.54 31 404.32 7 2 28.57% 196.57 668.71
Defense Logistics Agency 256 197 76.95% 63 21 33.33% 214.41 106 328.96 24 10 41.67% 95.71 419.92
Defense Missile Defense Agency 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Defense National Geospatial-Intelligence Agency 46 42 91.30% 14 12 85.71% 193.79 14 283.79 3 3 100.00% 58.67 285.33
Defense National Guard Bureau 165 164 99.39% 1 1 100.00% 170 9 1,073.00 2 0 0.00% 1,228.50 1,228.50
Defense National Security Agency 83 57 68.67% 15 13 86.67% 296.6 31 355.35 5 0 0.00% 534.8 534.2
Defense Nuclear Facilities Safety Board 1 1 100.00% 0 0 0.00% 0 1 373 0 0 0.00% 0 0
Defense Office of the Inspector General 4 4 100.00% 2 2 100.00% 108 4 264.5 1 1 100.00% 60 225
Defense Office of the Secretary - Wash. Hqtrs. Services 57 45 78.95% 17 12 70.59% 175.53 22 463.27 2 0 0.00% 237.5 437.5
Defense Security Service 7 7 100.00% 5 3 60.00% 181.8 1 1,015.00 0 0 0.00% 0 0
Defense Technical Information Center 6 6 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Defense Threat Reduction Agency 11 11 100.00% 3 3 100.00% 226 3 26 0 0 0.00% 0 0
Defense Uniformed Services University 5 1 20.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Department of Agriculture 1,031 893 86.61% 344 180 52.33% 244.32 744 619.54 352 19 5.40% 676.7 695.41
Department of Commerce 1,027 737 71.76% 174 169 97.13% 186.06 249 249.91 47 18 38.30% 108.77 334.66
Department of Defense Education Activity 101 95 94.06% 15 13 86.67% 197.93 36 346.08 8 2 25.00% 109.63 355
Department of Education 64 9 14.06% 17 4 23.53% 323.65 19 322 4 4 100.00% 43.75 593.5
Department of Energy 95 58 61.05% 37 27 72.97% 198.05 35 365.06 14 11 78.57% 155.57 338.71
Department of Health and Human Services 664 543 81.78% 215 171 79.53% 197.5 310 316.37 89 38 42.70% 87 456.96
Department of Homeland Security 2,476 1,684 68.01% 861 561 65.16% 217.14 1,118 627.46 303 16 5.28% 566.64 846.79
Department of Housing and Urban Development 176 176 100.00% 72 8 11.11% 322.88 71 363.38 32 28 87.50% 62.75 394.03
Department of Justice 956 599 62.66% 597 334 55.95% 252.18 518 485.84 143 7 4.90% 207.03 812.94
Department of Labor 118 57 48.31% 105 102 97.14% 178.64 105 406.52 50 43 86.00% 54.42 334.56
Department of State 210 166 79.05% 71 30 42.25% 254.2 134 394.81 44 5 11.36% 125.07 459.55
Department of the Air Force 1,081 919 85.01% 193 101 52.33% 203.13 452 404.66 114 15 13.16% 412.11 761.21
Department of the Army 2,342 2,019 86.21% 457 203 44.42% 213.67 1,222 252.69 216 98 45.37% 83.6 424.23
Department of the Interior 496 391 78.83% 212 123 58.02% 243.77 309 586.07 136 20 14.71% 265.85 651.14
Department of the Navy 1,412 1,158 82.01% 320 136 42.50% 240.39 629 321.84 143 129 90.21% 72.52 442.46
Department of the Treasury 818 770 94.13% 357 219 61.34% 251.87 474 440.42 140 99 70.71% 50.42 427.73
Department of Transportation 618 578 93.53% 244 211 86.48% 162.96 422 395.78 113 16 14.16% 122.76 426.74
Department of Veterans Affairs 4,293 4,069 94.78% 1,575 1,095 69.52% 178.52 1,822 311.22 486 181 37.24% 72.09 357.07
Environmental Protection Agency 121 90 74.38% 73 68 93.15% 196.85 55 305.76 12 2 16.67% 195.33 349.42
Equal Employment Opportunity Commission 56 52 92.86% 32 14 43.75% 292.13 36 505.36 15 5 33.33% 361.87 638.27
Export-Import Bank of the US 0 0 0.00% 0 0 0.00% 0 2 1,347.50 0 0 0.00% 0 0
Farm Credit Administration 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Communications Commission 7 7 100.00% 3 3 100.00% 110 3 50 0 0 0.00% 0 0
Federal Deposit Insurance Corporation 22 22 100.00% 6 6 100.00% 193.67 17 474.12 3 3 100.00% 52.33 474
Federal Election Commission 8 3 37.50% 3 3 100.00% 175 3 168.33 0 0 0.00% 0 0
Federal Energy Regulatory Commission 3 3 100.00% 3 3 100.00% 180 2 153.5 0 0 0.00% 0 0
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 12 2 16.67% 1 1 100.00% 180 1 161 0 0 0.00% 0 0
Federal Labor Relations Authority 3 3 100.00% 3 3 100.00% 207.67 7 266 0 0 0.00% 0 0
Federal Maritime Commission 1 1 100.00% 0 0 0.00% 0 1 30 0 0 0.00% 0 0
Federal Mediation and Conciliation Service 2 2 100.00% 0 0 0.00% 0 4 22.5 0 0 0.00% 0 0
Federal Mine Safety and Health Review Commission 2 2 100.00% 0 0 0.00% 0 1 50 0 0 0.00% 0 0
Federal Reserve System--Board of Governors 113 113 100.00% 1 1 100.00% 134 2 687 0 0 0.00% 0 0
Federal Retirement Thrift Investment Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Trade Commission 20 20 100.00% 3 3 100.00% 293.67 3 402 1 0 0.00% 597 597
General Services Administration 168 161 95.83% 71 66 92.96% 190.41 74 385.99 28 27 96.43% 49.32 551.43
Government Printing Office 159 136 85.53% 34 2 5.88% 247.32 48 293.27 6 1 16.67% 103.5 189
Harry S. Truman Scholarship Foundation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Holocaust Memorial Museum U.S. 5 5 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Institute of Museum and Library Services 1 1 100.00% 0 0 0.00% 0 2 549 0 0 0.00% 0 0
Inter-American Foundation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
International Boundary and Water Commission 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
John F. Kennedy Center for the Performing Arts 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Marine Mammal Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Merit Systems Protection Board 4 4 100.00% 2 2 100.00% 74.5 4 111.75 2 2 100.00% 59.5 194.5
Millennium Challenge Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 71 45 63.38% 31 20 64.52% 194.9 49 392.33 16 0 0.00% 229.63 556.31
National Archives and Records Administration 35 26 74.29% 12 12 100.00% 151.67 8 158.38 1 1 100.00% 37 183
National Capital Planning Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Council on Disability 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Credit Union Administration 8 8 100.00% 4 4 100.00% 153.25 3 301 2 2 100.00% 57.5 244
National Endowment for the Arts 30 30 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Endowment for the Humanities 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Foundation on the Arts and the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 8 6 75.00% 0 0 0.00% 0 1 67 0 0 0.00% 0 0
National Indian Gaming Commission 2 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Labor Relations Board 11 10 90.91% 7 7 100.00% 159.14 8 607.75 3 2 66.67% 163.67 525.33
National Mediation Board 3 3 100.00% 1 0 0.00% 200 1 0 0 0 0.00% 0 0
National Reconnaissance Office 18 18 100.00% 6 3 50.00% 186.17 6 43.83 3 3 100.00% 58.33 70
National Science Foundation 11 10 90.91% 2 2 100.00% 158.5 4 149.75 2 0 0.00% 62 247
National Transportation Safety Board 2 1 50.00% 0 0 0.00% 0 3 1,441.00 0 0 0.00% 0 0
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Nuclear Regulatory Commission 16 16 100.00% 7 7 100.00% 198.14 20 258.8 6 3 50.00% 61.17 348.5
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of Government Ethics 7 7 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of Personnel Management 56 56 100.00% 27 27 100.00% 137.78 15 130.27 5 1 20.00% 170.8 170.8
Office of Special Counsel 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of the Director of National Intelligence 5 4 80.00% 2 2 100.00% 204 2 370.5 0 0 0.00% 0 0
Overseas Private Investment Corporation 3 3 100.00% 0 0 0.00% 0 1 91 0 0 0.00% 0 0
Peace Corps 8 8 100.00% 3 3 100.00% 130 1 356 0 0 0.00% 0 0
Pension Benefit Guaranty Corporation 28 28 100.00% 16 9 56.25% 312.13 19 373.58 4 1 25.00% 307 811.25
Postal Regulatory Commission 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 3 3 100.00% 2 2 100.00% 175.5 1 222 1 1 100.00% 60 222
Securities and Exchange Commission 21 21 100.00% 7 7 100.00% 193.57 13 258.31 1 1 100.00% 58 479
Selective Service System 5 5 100.00% 10 10 100.00% 165.5 0 0 0 0 0.00% 0 0
Small Business Administration 53 42 79.25% 26 23 88.46% 149.96 31 189.65 13 1 7.69% 98.62 128.62
Smithsonian Institution 25 25 100.00% 4 4 100.00% 120.75 14 100.36 3 3 100.00% 46.33 100
Social Security Administration 912 784 85.96% 509 183 35.95% 258.83 423 447.79 155 30 19.35% 87.95 487.1
Tennessee Valley Authority 81 81 100.00% 46 46 100.00% 100.3 42 268.14 14 14 100.00% 32.5 181.21
Trade and Development Agency 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
U.S. Postal Service 17,054 16,971 99.51% 3,014 2,990 99.20% 113.05 5,952 243.14 1,297 1,209 93.22% 30.92 266.14
U.S. Tax Court 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Utah Reclamation Mitigation & Conservation Comm NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF















Cabinet Level Subtotal Including USPS 36,548 33,013 90.33% 9,176 6,834 74.48% 180.13 15,125 342.22 3,835 2,008 52.36% 180.25 452.52
Midsize Agencies Subtotal 1,509 1,306 86.55% 793 443 55.86% 226.42 720 392.47 249 81 32.53% 96.06 445.06
Small Agencies Subtotal 921 828 89.90% 229 155 67.69% 216.57 284 343.84 66 28 42.42% 166.26 403.18
Micro Agencies Subtotal 18 18 100.00% 1 0 0.00% 290 5 304.2 0 0 0.00% 0 0
Government-wide Including USPS 38,996 35,165 90.18% 10,199 7,432 72.87% 184.56 16,134 344.48 4,150 2,117 51.01% 174.98 451.29















USPS Percentage of Cabinet Sub Total 46.66% 51.41%
32.85% 43.75%

39.35%
33.82% 60.21%


USPS Percentage of Government-wide 43.73% 48.26%
29.55% 40.23%

36.89%
31.25% 57.11%

















Cabinet Level Subtotal Minus USPS 19,494 16,042 82.29% 6,162 3,844 62.38% 212.94 9,173 406.5 2,538 799 31.48% 256.56 683.77
Government-wide Minus USPS 21,942 18,194 82.92% 7,185 4,442 61.82% 214.55 10,182 403.71 2,853 908 31.83% 240.47 656.45

NRF = No Report Filed