Department of the Army (ARMY)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 1,803   613   2,416  
Settlements 75 4.2% 223 36.4% 298 12.3%
Withdrawals or No Complaints Filed 608 33.7% 150 24.5% 758 31.4%
Complaints Filed*         1,278 52.9%
Decision to File Complaint Pending at End of FY         82 3.4%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 2,416 47.4% 25.4%
Complaint Closures 1,301 23.4% 16.7%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Race (Black/African American) Age
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 2,416 2,123 87.9%        
All Investigations 546 288 52.7% 214 203 -5.1% 181
All Complaint Closures 1,301     253 255 0.8% 360
Merit Decisions (no AJ) 214 167 78% 424 381 -10.1% 481
Dismissal Decisions (no AJ) 256     46 35 -23.9% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 1,320              
Total Closures 1,301              
Settlements 540 41.5%            
Withdrawals 149 11.5%            
Total Final Agency Actions 612 47% 470 76.8% 142 23.2% 0 38.3%
  Dismissals 265 43.3% 256 96.6% 9 3.4% 0 0%
  Merit Decisions 347 56.7% 214 61.7% 133 38.3% 0 0%
      Finding Discrimination 13 3.8% 7 53.8% 6 46.2% 0 0%
      Finding No Discrimination 334 96.3% 207 62% 127 38% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 31 $135,890 $4,383
  ADR Settlements w/ Monetary Benefits 27 $115,570 $4,280
Investigation Costs 546 $3,734,491 $6,839
Complaint Closures with Monetary Benefits 301 $3,690,916 $12,262
  ADR Settlements w/ Monetary Benefits 47 $462,038 $9,830