Court Services and Offender Supervision Agency for the District of Columbia (CSOSA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											16										6											22
Settlements											0				0%						2			33.3%								2			9.1%
Withdrawals or No Complaints Filed											5				31.3%						4			66.7%								9			40.9%
Complaints Filed*																																11			50%
Decision to File Complaint Pending at End of FY																																0			0%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							22													100%									27.3%
Complaint Closures							8													12.5%									12.5%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Disability (Physical)													Race (Black/African American)												Reprisal

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												22					19				86.4%
All Investigations												9					7				77.8%			167				173					3.6%			181
All Complaint Closures												8												395				618					56.5%			360
Merit Decisions (no AJ)												1					0				0%			379				239					-36.9%			481
Dismissal Decisions (no AJ)												0												40				0					-100%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					11
Total Closures					8
Settlements					4			50%
Withdrawals					0			0%
Total Final Agency Actions					4			50%					1					25%				3			75%					0				75%
	Dismissals				0			NA%					0					NA%				0			0%					0				0%
	Merit Decisions				4			100%					1					25%				3			75%					0				0%
			Finding Discrimination		0			NA%					0					NA%				0			NA%					0				NA%
			Finding No Discrimination		4			100%					1					25%				3			75%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										0						$0											$0
		ADR Settlement s w/ Monetary Benefits								0						$0											$0
Investigation Costs										9						$50,616											$5,624
Complaint Closures with Monetary Benefits										2						$51,529											$25,764
		ADR Settlements w/ Monetary Benefits								0						$0											$0