Defense Finance and Accounting Service (DFAS)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 65   56   121  
Settlements 2 3.1% 25 44.6% 27 22.3%
Withdrawals or No Complaints Filed 22 33.8% 11 19.6% 33 27.3%
Complaints Filed*         54 44.6%
Decision to File Complaint Pending at End of FY         7 5.8%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 121 60.3% 46.3%
Complaint Closures 56 14.3% 10.7%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Disability (Physical)
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 121 119 98.4%        
All Investigations 44 42 95.5% 152 174 14.5% 181
All Complaint Closures 56     241 268 11.2% 360
Merit Decisions (no AJ) 12 12 100% 207 220 6.3% 481
Dismissal Decisions (no AJ) 12     11 13 18.2% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 60              
Total Closures 56              
Settlements 17 30.4%            
Withdrawals 5 8.9%            
Total Final Agency Actions 34 60.7% 24 70.6% 10 29.4% 0 45.5%
  Dismissals 12 35.3% 12 100% 0 0% 0 0%
  Merit Decisions 22 64.7% 12 54.5% 10 45.5% 0 0%
      Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
      Finding No Discrimination 22 100% 12 54.5% 10 45.5% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 4 $5,075 $1,268
  ADR Settlements w/ Monetary Benefits 4 $5,075 $1,268
Investigation Costs 44 $410,512 $9,329
Complaint Closures with Monetary Benefits 7 $20,400 $2,914
  ADR Settlements w/ Monetary Benefits 2 $900 $450