Department of Commerce (DOC)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 3,247   73   3,320  
Settlements 22 0.7% 10 13.7% 32 1%
Withdrawals or No Complaints Filed 1,965 60.5% 17 23.3% 1,982 59.7%
Complaints Filed*         1,136 34.2%
Decision to File Complaint Pending at End of FY         170 5.1%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 3,320 6.5% 2.2%
Complaint Closures 503 25.1% 3.6%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black/African American)
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 3,320 2,665 80.3%        
All Investigations 316 219 69.3% 186 214 15.1% 181
All Complaint Closures 503     250 168 -32.8% 360
Merit Decisions (no AJ) 109 44 40.4% 335 377 12.5% 481
Dismissal Decisions (no AJ) 240     51 64 25.5% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 1,138              
Total Closures 503              
Settlements 109 21.7%            
Withdrawals 21 4.2%            
Total Final Agency Actions 373 74.2% 349 93.6% 24 6.4% 0 18%
  Dismissals 240 64.3% 240 100% 0 0% 0 0%
  Merit Decisions 133 35.7% 109 82% 24 18% 0 0%
      Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
      Finding No Discrimination 133 100% 109 82% 24 18% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 10 $48,818 $4,881
  ADR Settlements w/ Monetary Benefits 4 $39,457 $9,864
Investigation Costs 316 $1,391,359 $4,403
Complaint Closures with Monetary Benefits 65 $652,716 $10,041
  ADR Settlements w/ Monetary Benefits 8 $95,275 $11,909