Department of Veterans Affairs (VA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											2,164										2,234											4,398
Settlements											30				1.4%						471			21.1%								501			11.4%
Withdrawals or No Complaints Filed											983				45.4%						604			27%								1,587			36.1%
Complaints Filed*																																2,123			48.3%
Decision to File Complaint Pending at End of FY																																187			4.3%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							4,398													96.1%									50.8%
Complaint Closures							2,028													2.8%									2.4%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal													Race (Black/African American)												Age

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												4,390					4,180				95.2%
All Investigations												1,677					1,292				77%			179				186					3.9%			181
All Complaint Closures												2,028												311				349					12.2%			360
Merit Decisions (no AJ)												551					61				11.1%			357				416					16.5%			481
Dismissal Decisions (no AJ)												435												57				90					57.9%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					2,199
Total Closures					2,028
Settlements					467			23%
Withdrawals					217			10.7%
Total Final Agency Actions					1,344			66.3%					986					73.4%				354			26.3%					4				36.7%
	Dismissals				467			34.7%					435					93.1%				32			6.9%					0				0%
	Merit Decisions				877			65.3%					551					62.8%				322			36.7%					4				0.5%
			Finding Discrimination		33			3.8%					10					30.3%				19			57.6%					4				12.1%
			Finding No Discrimination		844			96.2%					541					64.1%				303			35.9%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										39						$448,916											$11,510
		ADR Settlement s w/ Monetary Benefits								32						$279,416											$8,731
Investigation Costs										1,677						$11,454,829											$6,830
Complaint Closures with Monetary Benefits										246						$7,572,476											$30,782
		ADR Settlements w/ Monetary Benefits								25						$356,728											$14,269