Department of Veterans Affairs (VA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 2,164   2,234   4,398  
Settlements 30 1.4% 471 21.1% 501 11.4%
Withdrawals or No Complaints Filed 983 45.4% 604 27% 1,587 36.1%
Complaints Filed*         2,123 48.3%
Decision to File Complaint Pending at End of FY         187 4.3%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 4,398 96.1% 50.8%
Complaint Closures 2,028 2.8% 2.4%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Race (Black/African American) Age
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 4,390 4,180 95.2%        
All Investigations 1,677 1,292 77% 179 186 3.9% 181
All Complaint Closures 2,028     311 349 12.2% 360
Merit Decisions (no AJ) 551 61 11.1% 357 416 16.5% 481
Dismissal Decisions (no AJ) 435     57 90 57.9% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 2,199              
Total Closures 2,028              
Settlements 467 23%            
Withdrawals 217 10.7%            
Total Final Agency Actions 1,344 66.3% 986 73.4% 354 26.3% 4 36.7%
  Dismissals 467 34.7% 435 93.1% 32 6.9% 0 0%
  Merit Decisions 877 65.3% 551 62.8% 322 36.7% 4 0.5%
      Finding Discrimination 33 3.8% 10 30.3% 19 57.6% 4 12.1%
      Finding No Discrimination 844 96.2% 541 64.1% 303 35.9% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 39 $448,916 $11,510
  ADR Settlements w/ Monetary Benefits 32 $279,416 $8,731
Investigation Costs 1,677 $11,454,829 $6,830
Complaint Closures with Monetary Benefits 246 $7,572,476 $30,782
  ADR Settlements w/ Monetary Benefits 25 $356,728 $14,269