Defense Commissary Agency (DeCA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 135   66   201  
Settlements 13 9.6% 7 10.6% 20 10%
Withdrawals or No Complaints Filed 49 36.3% 14 21.2% 63 31.3%
Complaints Filed*         110 54.7%
Decision to File Complaint Pending at End of FY         8 4%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 201 54.7% 32.8%
Complaint Closures 80 33.8% 27.5%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Sex (Female) Reprisal Race (Black/African American)
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 201 143 71.1%        
All Investigations 56 44 78.6% 205 162 -21% 181
All Complaint Closures 80     309 264 -14.6% 360
Merit Decisions (no AJ) 9 9 100% 397 261 -34.3% 481
Dismissal Decisions (no AJ) 20     34 37 8.8% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 110              
Total Closures 80              
Settlements 20 25%            
Withdrawals 14 17.5%            
Total Final Agency Actions 46 57.5% 29 63% 17 37% 0 65.4%
  Dismissals 20 43.5% 20 100% 0 0% 0 0%
  Merit Decisions 26 56.5% 9 34.6% 17 65.4% 0 0%
      Finding Discrimination 2 7.7% 0 0% 2 100% 0 0%
      Finding No Discrimination 24 92.3% 9 37.5% 15 62.5% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 2 $4,000 $2,000
  ADR Settlements w/ Monetary Benefits 2 $4,000 $2,000
Investigation Costs 56 $293,205 $5,235
Complaint Closures with Monetary Benefits 8 $157,000 $19,625
  ADR Settlements w/ Monetary Benefits 1 $50,000 $50,000