Government-Wide (The Government)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR												All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%									#			%
Pre-Complaint Counselings:											22,061										18,502												40,563
Settlements											1,223				5.5%						5,109			27.6%									6,332			15.6%
Withdrawals or No Complaints Filed											8,729				39.6%						7,033			38%									15,762			38.9%
Complaints Filed*																																	16,943			41.8%
Decision to File Complaint Pending at End of FY																																	1,526			3.8%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate										Participation Rate
Pre-Complaint Counselings							40,563													75.3%										45.6%
Complaint Closures							17,124													18.4%										6.8%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1											Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal											Age												Race (Black/African American)

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*					FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												40,525					37,093				91.5%
All Investigations												11,055					8,380				75.8%			185					181					-2.2%			181
All Complaint Closures												17,124												344					360					4.7%			360
Merit Decisions (no AJ)												4,282					2,207				51.5%			451					481					6.7%			481
Dismissal Decisions (no AJ)												4,960												64					88					37.5%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)									Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%						#				%
Total Complaints Filed					17,583
Total Closures					17,124
Settlements					3,623			21.2%
Withdrawals					1,357			7.9%
Total Final Agency Actions					12,144			70.9%					9,242					76.1%				2,846			23.4%						56				38.5%
	Dismissals				5,091			41.9%					4,960					97.4%				131			2.6%						0				0%
	Merit Decisions				7,053			58.1%					4,282					60.7%				2,715			38.5%						56				0.8%
			Finding Discrimination		233			3.3%					61					26.2%				119			51.1%						53				22.7%
			Finding No Discrimination		6,820			96.7%					4,221					61.9%				2,596			38.1%						3				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount												Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										577						$3,148,562												$5,456
		ADR Settlement s w/ Monetary Benefits								389						$2,232,989												$5,740
Investigation Costs										11,055						$46,025,175												$4,163
Complaint Closures with Monetary Benefits										2,519						$46,908,979												$18,622
		ADR Settlements w/ Monetary Benefits								321						$3,694,218												$11,508