Department of Health and Human Services (HHS)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 535   166   701  
Settlements 11 2.1% 10 6% 21 3%
Withdrawals or No Complaints Filed 211 39.4% 53 31.9% 264 37.7%
Complaints Filed*         387 55.2%
Decision to File Complaint Pending at End of FY         29 4.1%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 701 93.3% 23.7%
Complaint Closures 338 28.1% 9.5%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black/African American)
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 701 587 83.7%        
All Investigations 214 186 86.9% 198 169 -14.6% 181
All Complaint Closures 338     316 305 -3.5% 360
Merit Decisions (no AJ) 82 38 46.3% 457 378 -17.3% 481
Dismissal Decisions (no AJ) 73     75 44 -41.3% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 399              
Total Closures 338              
Settlements 99 29.3%            
Withdrawals 53 15.7%            
Total Final Agency Actions 186 55% 155 83.3% 30 16.1% 1 25.9%
  Dismissals 74 39.8% 73 98.6% 1 1.4% 0 0%
  Merit Decisions 112 60.2% 82 73.2% 29 25.9% 1 0.9%
      Finding Discrimination 2 1.8% 1 50% 0 0% 1 50%
      Finding No Discrimination 110 98.2% 81 73.6% 29 26.4% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 3 $26,285 $8,761
  ADR Settlements w/ Monetary Benefits 2 $20,785 $10,392
Investigation Costs 214 $780,786 $3,648
Complaint Closures with Monetary Benefits 77 $1,338,359 $17,381
  ADR Settlements w/ Monetary Benefits 2 $8,000 $4,000