Department of Health and Human Services (HHS)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											535										166											701
Settlements											11				2.1%						10			6%								21			3%
Withdrawals or No Complaints Filed											211				39.4%						53			31.9%								264			37.7%
Complaints Filed*																																387			55.2%
Decision to File Complaint Pending at End of FY																																29			4.1%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							701													93.3%									23.7%
Complaint Closures							338													28.1%									9.5%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1											Top Basis 2											Top Basis 3
Bases of Alleged Discrimination				Reprisal											Age											Race (Black/African American)

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												701					587				83.7%
All Investigations												214					186				86.9%			198				169					-14.6%			181
All Complaint Closures												338												316				305					-3.5%			360
Merit Decisions (no AJ)												82					38				46.3%			457				378					-17.3%			481
Dismissal Decisions (no AJ)												73												75				44					-41.3%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					399
Total Closures					338
Settlements					99			29.3%
Withdrawals					53			15.7%
Total Final Agency Actions					186			55%					155					83.3%				30			16.1%					1				25.9%
	Dismissals				74			39.8%					73					98.6%				1			1.4%					0				0%
	Merit Decisions				112			60.2%					82					73.2%				29			25.9%					1				0.9%
			Finding Discrimination		2			1.8%					1					50%				0			0%					1				50%
			Finding No Discrimination		110			98.2%					81					73.6%				29			26.4%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										3						$26,285											$8,761
		ADR Settlement s w/ Monetary Benefits								2						$20,785											$10,392
Investigation Costs										214						$780,786											$3,648
Complaint Closures with Monetary Benefits										77						$1,338,359											$17,381
		ADR Settlements w/ Monetary Benefits								2						$8,000											$4,000