National Aeronautics and Space Administration (NASA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											77										21											98
Settlements											2				2.6%						7			33.3%								9			9.2%
Withdrawals or No Complaints Filed											24				31.2%						7			33.3%								31			31.6%
Complaints Filed*																																55			56.1%
Decision to File Complaint Pending at End of FY																																3			3.1%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							98													55.1%									21.4%
Complaint Closures							50													22%									8%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal													Sex (Female)												Age

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												98					76				77.6%
All Investigations												37					32				86.5%			195				183					-6.2%			181
All Complaint Closures												50												392				396					1%			360
Merit Decisions (no AJ)												14					1				7.1%			556				658					18.3%			481
Dismissal Decisions (no AJ)												13												180				104					-42.2%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					57
Total Closures					50
Settlements					15			30%
Withdrawals					3			6%
Total Final Agency Actions					32			64%					27					84.4%				5			15.6%					0				26.3%
	Dismissals				13			40.6%					13					100%				0			0%					0				0%
	Merit Decisions				19			59.4%					14					73.7%				5			26.3%					0				0%
			Finding Discrimination		3			15.8%					3					100%				0			0%					0				0%
			Finding No Discrimination		16			84.2%					11					68.8%				5			31.3%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										5						$40,000											$8,000
		ADR Settlement s w/ Monetary Benefits								3						$31,000											$10,333
Investigation Costs										37						$175,696											$4,748
Complaint Closures with Monetary Benefits										10						$231,000											$23,100
		ADR Settlements w/ Monetary Benefits								2						$34,000											$17,000