National Aeronautics and Space Administration (NASA)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 77   21   98  
Settlements 2 2.6% 7 33.3% 9 9.2%
Withdrawals or No Complaints Filed 24 31.2% 7 33.3% 31 31.6%
Complaints Filed*         55 56.1%
Decision to File Complaint Pending at End of FY         3 3.1%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 98 55.1% 21.4%
Complaint Closures 50 22% 8%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Sex (Female) Age
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 98 76 77.6%        
All Investigations 37 32 86.5% 195 183 -6.2% 181
All Complaint Closures 50     392 396 1% 360
Merit Decisions (no AJ) 14 1 7.1% 556 658 18.3% 481
Dismissal Decisions (no AJ) 13     180 104 -42.2% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 57              
Total Closures 50              
Settlements 15 30%            
Withdrawals 3 6%            
Total Final Agency Actions 32 64% 27 84.4% 5 15.6% 0 26.3%
  Dismissals 13 40.6% 13 100% 0 0% 0 0%
  Merit Decisions 19 59.4% 14 73.7% 5 26.3% 0 0%
      Finding Discrimination 3 15.8% 3 100% 0 0% 0 0%
      Finding No Discrimination 16 84.2% 11 68.8% 5 31.3% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 5 $40,000 $8,000
  ADR Settlements w/ Monetary Benefits 3 $31,000 $10,333
Investigation Costs 37 $175,696 $4,748
Complaint Closures with Monetary Benefits 10 $231,000 $23,100
  ADR Settlements w/ Monetary Benefits 2 $34,000 $17,000