Office of Personnel Management (OPM)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 56   1   57  
Settlements 0 0% 0 0% 0 0%
Withdrawals or No Complaints Filed 24 42.9% 0 0% 24 42.1%
Complaints Filed*         33 57.9%
Decision to File Complaint Pending at End of FY         0 0%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 57 100% 1.8%
Complaint Closures 36 0% 0%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Age Disability (Physical) Reprisal
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 57 57 100%        
All Investigations 15 15 100% 138 101 -26.8% 181
All Complaint Closures 36     130 89 -31.5% 360
Merit Decisions (no AJ) 7 5 71.4% 171 200 17% 481
Dismissal Decisions (no AJ) 15     56 18 -67.9% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 33              
Total Closures 36              
Settlements 2 5.6%            
Withdrawals 6 16.7%            
Total Final Agency Actions 28 77.8% 22 78.6% 6 21.4% 0 46.2%
  Dismissals 15 53.6% 15 100% 0 0% 0 0%
  Merit Decisions 13 46.4% 7 53.8% 6 46.2% 0 0%
      Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
      Finding No Discrimination 13 100% 7 53.8% 6 46.2% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 0 $0 $0
  ADR Settlements w/ Monetary Benefits 0 $0 $0
Investigation Costs 15 $86,294 $5,752
Complaint Closures with Monetary Benefits 2 $242,436 $121,218
  ADR Settlements w/ Monetary Benefits 0 $0 $0