Department of State (STATE)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											208										49											257
Settlements											6				2.9%						8			16.3%								14			5.5%
Withdrawals or No Complaints Filed											90				43.3%						17			34.7%								107			41.6%
Complaints Filed*																																133			51.8%
Decision to File Complaint Pending at End of FY																																3			1.2%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							257													100%									19.1%
Complaint Closures							94													11.7%									11.7%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal													Age												Sex (Female)

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												257					235				91.4%
All Investigations												94					45				47.9%			254				223					-12.2%			181
All Complaint Closures												94												395				206					-47.8%			360
Merit Decisions (no AJ)												31					0				0%			460				134					-70.9%			481
Dismissal Decisions (no AJ)												34												67				62					-7.5%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					133
Total Closures					94
Settlements					12			12.8%
Withdrawals					1			1.1%
Total Final Agency Actions					81			86.2%					65					80.2%				16			19.8%					0				32.6%
	Dismissals				35			43.2%					34					97.1%				1			2.9%					0				0%
	Merit Decisions				46			56.8%					31					67.4%				15			32.6%					0				0%
			Finding Discrimination		0			NA%					0					NA%				0			NA%					0				NA%
			Finding No Discrimination		46			100%					31					67.4%				15			32.6%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										2						$56,000											$28,000
		ADR Settlement s w/ Monetary Benefits								2						$56,000											$28,000
Investigation Costs										94						$236,077											$2,511
Complaint Closures with Monetary Benefits										6						$43,380											$7,230
		ADR Settlements w/ Monetary Benefits								2						$15,250											$7,625