Department of State (STATE)
FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 208   49   257  
Settlements 6 2.9% 8 16.3% 14 5.5%
Withdrawals or No Complaints Filed 90 43.3% 17 34.7% 107 41.6%
Complaints Filed*         133 51.8%
Decision to File Complaint Pending at End of FY         3 1.2%
     *Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.
Agency Use of ADR for EEO Dispute Resolution in FY 2010
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 257 100% 19.1%
Complaint Closures 94 11.7% 11.7%
Bases Most Frequently Alleged in Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Sex (Female)
Timeliness in FY 2010
Total # # Timely % Timely FY 2009 APD* FY 2010 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 257 235 91.4%        
All Investigations 94 45 47.9% 254 223 -12.2% 181
All Complaint Closures 94     395 206 -47.8% 360
Merit Decisions (no AJ) 31 0 0% 460 134 -70.9% 481
Dismissal Decisions (no AJ) 34     67 62 -7.5% 88
*APD =Average Processing Days
Outcomes of Complaints in FY 2010
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 133              
Total Closures 94              
Settlements 12 12.8%            
Withdrawals 1 1.1%            
Total Final Agency Actions 81 86.2% 65 80.2% 16 19.8% 0 32.6%
  Dismissals 35 43.2% 34 97.1% 1 2.9% 0 0%
  Merit Decisions 46 56.8% 31 67.4% 15 32.6% 0 0%
      Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
      Finding No Discrimination 46 100% 31 67.4% 15 32.6% 0 0%
Costs Associated With EEO Process FY 2010
  Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 2 $56,000 $28,000
  ADR Settlements w/ Monetary Benefits 2 $56,000 $28,000
Investigation Costs 94 $236,077 $2,511
Complaint Closures with Monetary Benefits 6 $43,380 $7,230
  ADR Settlements w/ Monetary Benefits 2 $15,250 $7,625