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Agency or Department Total Complaint Closures Number All  Dismissals Number Final Agency Decision (FAD)  Dismissals (no AJ) % FAD  Dismissals Number Final Orders (FOs) of AJ Dismissals  % FOs of AJ Dismissals  Number FOs Fully Implementing (FI) AJ Dismissals  % FOs FI AJ Dismissals  Number FOs Not Fully Implementing (NFI) AJ Dismissals  % FOs NFI AJ Dismissals 
Table B-13
FY 2010 Complaints Closed with Dismissals
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Agency for International Development 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
American Battle Monuments Commission 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural & Transportation Barriers Compliance Bd 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 25 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Central Intelligence Agency 16 7 7 100.00% 0 0.00% 0 0.00% 0 0.00%
Chemical Safety and Hazard Investigation Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commodity Futures Trading Commission 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Consumer Product Safety Commission 5 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Corporation for National and Community Service 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Court Services & Offender Supervision Agency for DC 8 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Army and Air Force Exchange 132 37 37 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Commissary Agency 80 20 20 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Contract Audit Agency 19 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Defense Contract Management Agency 42 13 13 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Finance and Accounting Service 56 12 12 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Human Resources Activity 3 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Information Systems Agency 9 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Intelligence Agency 40 14 14 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Logistics Agency 88 15 14 93.33% 1 6.67% 1 100.00% 0 0.00%
Defense Media Activity 5 3 1 33.33% 2 66.67% 2 100.00% 0 0.00%
Defense Missile Defense Agency 2 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Geospatial-Intelligence Agency 29 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Guard Bureau 11 3 2 66.67% 1 33.33% 1 100.00% 0 0.00%
Defense National Security Agency 40 6 6 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Nuclear Facilities Safety Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Office of the Inspector General 5 2 1 50.00% 1 50.00% 1 100.00% 0 0.00%
Defense Office of the Sec. - Wash. Hqtrs. Services 32 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Security Service 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Technical Information Center 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Threat Reduction Agency 6 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense TRICARE Management Activity 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Uniformed Services University 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Department of Agriculture 540 60 58 96.67% 2 3.33% 2 100.00% 0 0.00%
Department of Commerce 503 240 240 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Defense Education Activity 44 13 13 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Education 62 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Energy 59 7 6 85.71% 1 14.29% 1 100.00% 0 0.00%
Department of Health and Human Services 338 74 73 98.65% 1 1.35% 1 100.00% 0 0.00%
Department of Homeland Security 1,697 552 546 98.91% 6 1.09% 6 100.00% 0 0.00%
Department of Housing and Urban Development 105 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Justice 638 146 137 93.84% 9 6.16% 9 100.00% 0 0.00%
Department of Labor 113 18 15 83.33% 3 16.67% 3 100.00% 0 0.00%
Department of State 94 35 34 97.14% 1 2.86% 1 100.00% 0 0.00%
Department of the Air Force 458 85 79 92.94% 6 7.06% 6 100.00% 0 0.00%
Department of the Army 1,301 265 256 96.60% 9 3.40% 9 100.00% 0 0.00%
Department of the Interior 236 30 27 90.00% 3 10.00% 3 100.00% 0 0.00%
Department of the Navy 649 159 156 98.11% 3 1.89% 3 100.00% 0 0.00%
Department of the Treasury 449 55 49 89.09% 6 10.91% 6 100.00% 0 0.00%
Department of Transportation 338 88 80 90.91% 8 9.09% 8 100.00% 0 0.00%
Department of Veterans Affairs 2,028 467 435 93.15% 32 6.85% 32 100.00% 0 0.00%
Election Assistance Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Environmental Protection Agency 78 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Equal Employment Opportunity Commission 45 3 2 66.67% 1 33.33% 1 100.00% 0 0.00%
Export-Import Bank of the US 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit Administration 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit System Insurance Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Communications Commission 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Deposit Insurance Corporation 22 5 5 100.00% 0 0.00% 0 0.00% 0 0.00%
Federal Election Commission 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Energy Regulatory Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 9 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Labor Relations Authority 1 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Federal Maritime Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mediation and Conciliation Service 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mine Safety and Health Review Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Reserve System--Board of Governors 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Retirement Thrift Investment Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Trade Commission 2 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
General Services Administration 107 29 29 100.00% 0 0.00% 0 0.00% 0 0.00%
Government Printing Office 48 21 21 100.00% 0 0.00% 0 0.00% 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Holocaust Memorial Museum U.S. 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Institute of Museum and Library Services 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Inter-American Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Boundary and Water Commission 5 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
John F. Kennedy Center for the Performing Arts 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Marine Mammal Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Merit Systems Protection Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Millennium Challenge Corporation 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Morris K. Udall and Stuart L. Udall Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 50 13 13 100.00% 0 0.00% 0 0.00% 0 0.00%
National Archives and Records Administration 17 7 7 100.00% 0 0.00% 0 0.00% 0 0.00%
National Capital Planning Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Council on Disability 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Credit Union Administration 4 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Arts 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Humanities 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Foundation on the Arts and the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Indian Gaming Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Labor Relations Board 6 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Mediation Board 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Reconnaissance Office 4 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Science Foundation 4 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Transportation Safety Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Nuclear Regulatory Commission 9 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Government Ethics 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Personnel Management 36 15 15 100.00% 0 0.00% 0 0.00% 0 0.00%
Office of Special Counsel 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of the Director of National Intelligence 3 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Overseas Private Investment Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Peace Corps 1 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Pension Benefit Guaranty Corporation 18 6 5 83.33% 1 16.67% 1 100.00% 0 0.00%
Postal Regulatory Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 5 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Securities and Exchange Commission 16 9 7 77.78% 2 22.22% 2 100.00% 0 0.00%
Selective Service System 11 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Small Business Administration 45 9 9 100.00% 0 0.00% 0 0.00% 0 0.00%
Smithsonian Institution 13 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Social Security Administration 530 84 76 90.48% 8 9.52% 8 100.00% 0 0.00%
Tennessee Valley Authority 36 9 9 100.00% 0 0.00% 0 0.00% 0 0.00%
Trade and Development Agency 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Postal Service 5,665 2,398 2,376 99.08% 22 0.92% 22 100.00% 0 0.00%
U.S. Tax Court 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Utah Reclamation Mitigation & Conservation Comm. NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                     
Cabinet Level Subtotal 15,916 4,843 4,725 97.56% 118 2.44% 118 100.00% 0 0.00%
Midsize Agencies Subtotal 917 177 169 95.48% 8 4.52% 8 100.00% 0 0.00%
Small Agencies Subtotal 288 71 66 92.96% 5 7.04% 5 100.00% 0 0.00%
Micro Agencies Subtotal 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Government-wide 17,124 5,091 4,960 97.43% 131 2.57% 131 100.00% 0 0.00%









NRF = No Report Filed