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Department of the Army (ARMY)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 1,843 545 2,388
Settlements 88 4.8% 196 36% 284 11.9%
Withdrawals or No Complaints Filed 641 34.8% 158 29% 799 33.5%
Complaints Filed* 1,240 51.9%
Decision to File Complaint Pending at End of FY 65 2.7%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 2,388 43.5% 22.8%
Complaint Closures 1,279 22.5% 14%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Race (Black or African American) Sex (Female)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 2,387 2,108 88.3%
All Investigations 510 163 32% 203 235 15.8% 183
All Complaint Closures 1,279 255 260 1.9% 346
Merit Decisions (no AJ) 217 126 58.1% 381 440 15.5% 429
Dismissal Decisions (no AJ) 311 35 37 5.7% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 1,283
Total Closures 1,279
Settlements 473 37%
Withdrawals 144 11.3%
Total Final Agency Actions 662 51.8% 528 79.8% 134 20.2% 0 0%
Dismissals 314 47.4% 311 99% 3 1% 0 0%
Merit Decisions 348 52.6% 217 62.4% 131 37.6% 0 0%
Finding Discrimination 7 2% 1 14.3% 6 85.7% 0 0%
Finding No Discrimination 341 98% 216 63.3% 125 36.7% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 34 $119,485 $3,514
ADR Settlements w/ Monetary Benefits 29 $99,637 $3,435
Investigation Costs 510 $3,394,217 $6,655
Complaint Closures with Monetary Benefits 267 $4,152,710 $15,553
ADR Settlements w/ Monetary Benefits 51 $517,611 $10,149