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Defense Commissary Agency (DeCA)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 135 77 212
Settlements 6 4.4% 7 9.1% 13 6.1%
Withdrawals or No Complaints Filed 37 27.4% 28 36.4% 65 30.7%
Complaints Filed* 128 60.4%
Decision to File Complaint Pending at End of FY 6 2.8%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 212 60.9% 36.3%
Complaint Closures 114 19.3% 11.4%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Sex (Female) Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 212 189 89.2%
All Investigations 67 30 44.8% 162 198 22.2% 183
All Complaint Closures 114 264 250 -5.3% 346
Merit Decisions (no AJ) 26 26 100% 261 325 24.5% 429
Dismissal Decisions (no AJ) 31 37 25 -32.4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 128
Total Closures 114
Settlements 28 24.6%
Withdrawals 17 14.9%
Total Final Agency Actions 69 60.5% 57 82.6% 12 17.4% 0 0%
Dismissals 31 44.9% 31 100% 0 0% 0 0%
Merit Decisions 38 55.1% 26 68.4% 12 31.6% 0 0%
Finding Discrimination 1 2.6% 0 0% 1 100% 0 0%
Finding No Discrimination 37 97.4% 26 70.3% 11 29.7% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 1 $704 $704
ADR Settlements w/ Monetary Benefits 1 $704 $704
Investigation Costs 67 $362,911 $5,416
Complaint Closures with Monetary Benefits 14 $389,271 $27,805
ADR Settlements w/ Monetary Benefits 0 $0 $0