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Department of Commerce (DOC)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 402 46 448
Settlements 17 4.2% 5 10.9% 22 4.9%
Withdrawals or No Complaints Filed 89 22.1% 12 26.1% 101 22.5%
Complaints Filed* 305 68.1%
Decision to File Complaint Pending at End of FY 20 4.5%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 448 56.3% 10.3%
Complaint Closures 687 25% 2.6%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 448 428 95.5%
All Investigations 709 430 60.6% 214 227 6.1% 183
All Complaint Closures 687 168 289 72% 346
Merit Decisions (no AJ) 165 33 20% 377 451 19.6% 429
Dismissal Decisions (no AJ) 202 64 102 59.4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 306
Total Closures 687
Settlements 171 24.9%
Withdrawals 39 5.7%
Total Final Agency Actions 477 69.4% 367 76.9% 110 23.1% 0 0%
Dismissals 208 43.6% 202 97.1% 6 2.9% 0 0%
Merit Decisions 269 56.4% 165 61.3% 104 38.7% 0 0%
Finding Discrimination 3 1.1% 0 0% 3 100% 0 0%
Finding No Discrimination 266 98.9% 165 62% 101 38% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 9 $240,355 $26,706
ADR Settlements w/ Monetary Benefits 2 $10,000 $5,000
Investigation Costs 709 $2,587,247 $3,649
Complaint Closures with Monetary Benefits 128 $1,469,323 $11,479
ADR Settlements w/ Monetary Benefits 3 $16,000 $5,333