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Department of the Interior (DOI)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 449 122 571
Settlements 31 6.9% 38 31.2% 69 12.1%
Withdrawals or No Complaints Filed 175 39% 32 26.2% 207 36.3%
Complaints Filed* 285 49.9%
Decision to File Complaint Pending at End of FY 10 1.8%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 571 80.6% 21.4%
Complaint Closures 279 71.3% 10%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Sex (Female)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 571 480 84.1%
All Investigations 198 118 59.6% 252 234 -7.1% 183
All Complaint Closures 279 474 493 4% 346
Merit Decisions (no AJ) 77 14 18.2% 517 468 -9.5% 429
Dismissal Decisions (no AJ) 31 260 260 0% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 290
Total Closures 279
Settlements 102 36.6%
Withdrawals 24 8.6%
Total Final Agency Actions 153 54.8% 108 70.6% 44 28.8% 1 0.7%
Dismissals 33 21.6% 31 93.9% 2 6.1% 0 0%
Merit Decisions 120 78.4% 77 64.2% 42 35% 1 0.8%
Finding Discrimination 9 7.5% 3 33.3% 5 55.6% 1 11.1%
Finding No Discrimination 111 92.5% 74 66.7% 37 33.3% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 17 $489,116 $28,771
ADR Settlements w/ Monetary Benefits 10 $44,138 $4,413
Investigation Costs 198 $757,640 $3,826
Complaint Closures with Monetary Benefits 84 $2,066,945 $24,606
ADR Settlements w/ Monetary Benefits 5 $37,152 $7,430