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Department of Justice (DOJ)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 967 158 1,125
Settlements 36 3.7% 47 29.8% 83 7.4%
Withdrawals or No Complaints Filed 283 29.3% 36 22.8% 319 28.4%
Complaints Filed* 678 60.3%
Decision to File Complaint Pending at End of FY 45 4%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 1,125 90.1% 14%
Complaint Closures 693 9.1% 2.3%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Sex (Female) Age
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 1,125 933 82.9%
All Investigations 531 407 76.6% 218 196 -10.1% 183
All Complaint Closures 693 566 727 28.4% 346
Merit Decisions (no AJ) 257 18 7% 839 960 14.4% 429
Dismissal Decisions (no AJ) 83 167 163 -2.4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 704
Total Closures 693
Settlements 84 12.1%
Withdrawals 64 9.2%
Total Final Agency Actions 545 78.6% 340 62.4% 199 36.5% 6 1.1%
Dismissals 92 16.9% 83 90.2% 9 9.8% 0 0%
Merit Decisions 453 83.1% 257 56.7% 190 41.9% 6 1.3%
Finding Discrimination 13 2.9% 2 15.4% 6 46.2% 5 38.5%
Finding No Discrimination 440 97.1% 255 58% 184 41.8% 1 0.2%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 18 $122,578 $6,809
ADR Settlements w/ Monetary Benefits 10 $62,400 $6,240
Investigation Costs 531 $2,801,502 $5,275
Complaint Closures with Monetary Benefits 72 $2,266,397 $31,477
ADR Settlements w/ Monetary Benefits 6 $112,607 $18,767