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Department of Labor (DOL)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 127 122 249
Settlements 0 0% 16 13.1% 16 6.4%
Withdrawals or No Complaints Filed 58 45.7% 21 17.2% 79 31.7%
Complaints Filed* 144 57.8%
Decision to File Complaint Pending at End of FY 10 4%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 249 100% 49%
Complaint Closures 121 100% 28.1%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 249 237 95.2%
All Investigations 101 97 96% 174 195 12.1% 183
All Complaint Closures 121 389 359 -7.7% 346
Merit Decisions (no AJ) 42 41 97.6% 318 309 -2.8% 429
Dismissal Decisions (no AJ) 19 85 187 120% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 144
Total Closures 121
Settlements 34 28.1%
Withdrawals 12 9.9%
Total Final Agency Actions 75 62% 61 81.3% 14 18.7% 0 0%
Dismissals 20 26.7% 19 95% 1 5% 0 0%
Merit Decisions 55 73.3% 42 76.4% 13 23.6% 0 0%
Finding Discrimination 1 1.8% 0 0% 1 100% 0 0%
Finding No Discrimination 54 98.2% 42 77.8% 12 22.2% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 3 $97,200 $32,400
ADR Settlements w/ Monetary Benefits 3 $97,200 $32,400
Investigation Costs 101 $424,820 $4,206
Complaint Closures with Monetary Benefits 20 $588,092 $29,404
ADR Settlements w/ Monetary Benefits 18 $588,092 $32,671