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Department of Education (ED)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 37 28 65
Settlements 1 2.7% 1 3.6% 2 3.1%
Withdrawals or No Complaints Filed 14 37.8% 7 25% 21 32.3%
Complaints Filed* 40 61.5%
Decision to File Complaint Pending at End of FY 2 3.1%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 65 95.4% 43.1%
Complaint Closures 43 51.2% 23.3%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 65 60 92.3%
All Investigations 42 40 95.2% 158 192 21.5% 183
All Complaint Closures 43 587 430 -26.7% 346
Merit Decisions (no AJ) 26 26 100% 451 385 -14.6% 429
Dismissal Decisions (no AJ) 4 40 54 35% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 40
Total Closures 43
Settlements 9 20.9%
Withdrawals 0 0%
Total Final Agency Actions 34 79.1% 30 88.2% 4 11.8% 0 0%
Dismissals 4 11.8% 4 100% 0 0% 0 0%
Merit Decisions 30 88.2% 26 86.7% 4 13.3% 0 0%
Finding Discrimination 1 3.3% 0 0% 1 100% 0 0%
Finding No Discrimination 29 96.7% 26 89.7% 3 10.3% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 0 $0 $0
ADR Settlements w/ Monetary Benefits 0 $0 $0
Investigation Costs 42 $164,307 $3,912
Complaint Closures with Monetary Benefits 7 $28,792 $4,113
ADR Settlements w/ Monetary Benefits 0 $0 $0