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Equal Employment Opportunity Commission (EEOC)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 30 24 54
Settlements 0 0% 9 37.5% 9 16.7%
Withdrawals or No Complaints Filed 18 60% 5 20.8% 23 42.6%
Complaints Filed* 20 37%
Decision to File Complaint Pending at End of FY 2 3.7%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 54 75.9% 44.4%
Complaint Closures 31 12.9% 12.9%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 54 45 83.3%
All Investigations 12 10 83.3% 229 150 -34.5% 183
All Complaint Closures 31 468 322 -31.2% 346
Merit Decisions (no AJ) 10 5 50% 478 464 -2.9% 429
Dismissal Decisions (no AJ) 6 100 96 -4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 21
Total Closures 31
Settlements 11 35.5%
Withdrawals 2 6.5%
Total Final Agency Actions 18 58.1% 16 88.9% 2 11.1% 0 0%
Dismissals 6 33.3% 6 100% 0 0% 0 0%
Merit Decisions 12 66.7% 10 83.3% 2 16.7% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 12 100% 10 83.3% 2 16.7% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 4 $9,000 $2,250
ADR Settlements w/ Monetary Benefits 4 $9,000 $2,250
Investigation Costs 12 $90,000 $7,500
Complaint Closures with Monetary Benefits 8 $97,720 $12,215
ADR Settlements w/ Monetary Benefits 3 $156,220 $52,073