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National Aeronautics and Space Administration (NASA)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 49 18 67
Settlements 1 2% 11 61.1% 12 17.9%
Withdrawals or No Complaints Filed 18 36.7% 2 11.1% 20 29.9%
Complaints Filed* 33 49.3%
Decision to File Complaint Pending at End of FY 2 3%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 67 61.2% 26.9%
Complaint Closures 59 33.9% 27.1%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Race (Black or African American) Age
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 67 54 80.6%
All Investigations 26 24 92.3% 183 174 -4.9% 183
All Complaint Closures 59 396 427 7.8% 346
Merit Decisions (no AJ) 12 0 0% 658 626 -4.9% 429
Dismissal Decisions (no AJ) 15 104 263 152.9% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 35
Total Closures 59
Settlements 27 45.8%
Withdrawals 1 1.7%
Total Final Agency Actions 31 52.5% 27 87.1% 4 12.9% 0 0%
Dismissals 15 48.4% 15 100% 0 0% 0 0%
Merit Decisions 16 51.6% 12 75% 4 25% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 16 100% 12 75% 4 25% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 3 $5,888 $1,962
ADR Settlements w/ Monetary Benefits 3 $5,888 $1,962
Investigation Costs 26 $124,158 $4,775
Complaint Closures with Monetary Benefits 26 $268,809 $10,338
ADR Settlements w/ Monetary Benefits 11 $54,111 $4,919