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Agency or Department Total Number Complaint Closures APD Complaint Closures from Date Complaint Filed/ Remanded Total Number Dismissals APD Dismissals by FAD or FO from Date Complaint Filed/ Remanded Total Number Merit Final Agency Decisions (FADs)  (No AJ Decision)  APD Merit FADS from Date Complaint Filed/ Remanded *Number Final Orders (FOs) of Merit AJ Decisions APD FOs of Merit AJ Decisions from Date Complaint Filed/ Remanded *Total Number Complaint Closures Finding Discrimi-nation APD Complaint Closures Finding Discrimi-nation from Date Complaint Filed/ Remanded *Total Number Complaint Closures Finding No Discrimi-nation APD Complaint Closures FInding No Discrimination from Date Complaint Filed/ Remanded
Table B-10
FY 2011 Total Number and Average Processing Days for All Complaint Closures
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 1 196 0 0 0 0 0 0 0 0 0 0
Agency for International Development 13 483.85 1 70 2 389 2 1,214.00 0 0 4 801.5
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0 0 0 0 0 0 0 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 16 357.5 3 37.33 5 296.4 5 615.6 0 0 10 456
Central Intelligence Agency 23 357.17 8 20.25 13 608.23 0 0 0 0 13 608.23
Chemical Safety and Hazard Investigation Board 1 60 0 0 0 0 0 0 0 0 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 3 258.67 2 284.5 0 0 0 0 0 0 0 0
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0 0 0 0 0 0 0
Commodity Futures Trading Commission 0 0 0 0 0 0 0 0 0 0 0 0
Consumer Product Safety Commission 7 364.71 1 115 2 672.5 0 0 0 0 2 672.5
Corporation for National and Community Service 3 613 0 0 0 0 3 613 0 0 3 613
Court Services and Offender Supervision Agency for the District of Columbia 7 342.71 0 0 1 237 2 344 0 0 3 308.33
Defense Army and Air Force Exchange 119 313.42 27 112.15 25 360.16 14 734.5 1 1,182.00 38 476.45
Defense Commissary Agency 114 250.43 31 24.9 26 325.12 12 689.92 1 700 37 433.3
Defense Contract Audit Agency 21 320.95 0 0 7 272.57 0 0 0 0 7 272.57
Defense Contract Management Agency 22 446.23 4 54.25 6 707.5 0 0 0 0 6 707.5
Defense Finance and Accounting Service 62 262.02 14 7.43 15 247.47 7 663.43 0 0 22 379.82
Defense Human Resources Activity 1 507 0 0 1 507 0 0 0 0 1 507
Defense Information Systems Agency 13 679.92 2 1,052.00 7 696 1 1,190.00 0 0 8 757.75
Defense Intelligence Agency 21 334.86 7 51.43 4 372.25 2 1,456.50 0 0 6 733.67
Defense TRICARE Management Activity 3 221.33 0 0 0 0 0 0 0 0 0 0
Defense Uniformed Services University 4 45 2 45 0 0 0 0 0 0 0 0
Department of Agriculture 457 495.96 74 183.96 162 637.85 63 739.24 30 739.93 195 654.9
Department of Commerce 687 289.09 208 107.2 165 451.43 104 331.8 3 676.33 266 402.12
Department of Defense Education Activity 39 286.54 11 91 13 298.62 5 726.8 0 0 18 417.56
Department of Education 43 430.33 4 54.25 26 384.65 4 854.75 1 544 29 444
Department of Energy NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 378 308.7 98 89.64 108 343.57 36 630.53 2 346.5 142 416.28
Department of Homeland Security 1,192 511.32 170 165.29 457 578.65 228 733.94 13 859.85 672 625.9
Department of Housing and Urban Development 98 397.94 9 119.22 33 335 15 531.27 0 0 48 396.33
Department of Justice 693 726.7 92 257.4 257 959.87 196 824.2 13 1,059.38 440 896.5
Department of Labor 121 359.12 20 230.85 42 308.79 13 745.92 1 967 54 401.83
Department of State 101 465.56 26 80.88 41 424.44 15 885.07 1 1,260.00 55 534.87
Department of the Air Force 529 394.75 92 84.92 107 629.66 75 715.05 12 893.17 170 648.74
Department of the Army 1,279 260.15 314 41.91 217 440.44 131 664.81 7 896.29 341 517.28
Department of the Interior 279 493.18 33 312.33 77 468.05 43 847.84 9 1,058.33 111 567.32
Department of the Navy 684 364.71 155 66.05 130 503.39 87 855.14 5 871.6 212 639.06
Department of the Treasury 427 475.27 45 125.38 126 405.04 116 782.85 5 1,241.20 237 572.32
Department of Transportation 338 320.75 112 41.55 93 305.31 50 723.26 2 841 141 445.92
Department of Veterans Affairs 2,071 373.01 466 92.3 477 434.31 415 660.07 33 738.3 859 531.7
Election Assistance Commission 0 0 0 0 0 0 0 0 0 0 0 0
Environmental Protection Agency 43 697.4 5 540.2 20 740.6 10 902.2 1 1,055.00 29 785.48
Equal Employment Opportunity Commission 31 321.71 6 95.67 10 464.5 2 52.5 0 0 12 395.83
Export-Import Bank of the US 0 0 0 0 0 0 0 0 0 0 0 0
Farm Credit Administration 1 157 0 0 0 0 0 0 0 0 0 0
Farm Credit System Insurance Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Federal Communications Commission 5 30 0 0 0 0 0 0 0 0 0 0
Federal Deposit Insurance Corporation 28 254.75 11 173.36 4 450.25 0 0 0 0 4 450.25
Federal Election Commission 4 1,599.25 0 0 0 0 0 0 0 0 0 0
Federal Energy Regulatory Commission 8 180 4 180 4 180 0 0 0 0 4 180
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 3 564.67 0 0 1 865 0 0 0 0 1 865
Federal Labor Relations Authority 1 273 0 0 1 273 0 0 0 0 1 273
Federal Maritime Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Mediation and Conciliation Service 1 236 0 0 0 0 0 0 0 0 0 0
Federal Mine Safety & Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Reserve System--Board of Governors 2 36.5 0 0 0 0 0 0 0 0 0 0
Federal Retirement Thrift Investment Board 0 0 0 0 0 0 0 0 0 0 0 0
Federal Trade Commission 0 0 0 0 0 0 0 0 0 0 0 0
General Services Administration 103 411.48 26 52.85 19 423.58 18 714 0 0 37 564.86
Government Printing Office 39 279.79 15 130.47 20 355.2 1 687 0 0 21 371
Harry S. Truman Scholarship Foundation 0 0 0 0 0 0 0 0 0 0 0 0
Holocaust Memorial Museum U.S. 0 0 0 0 0 0 0 0 0 0 0 0
Institute of Museum and Library Services 0 0 0 0 0 0 0 0 0 0 0 0
Inter-American Foundation 0 0 0 0 0 0 0 0 0 0 0 0
International Boundary and Water Commission 5 194 1 134 3 196.67 0 0 0 0 3 196.67
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0 0 0 0 0 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0 0 0 0 0 0 0
John F. Kennedy Center for the Performing Arts 3 191.67 2 100 1 375 0 0 0 0 1 375
Marine Mammal Commission 0 0 0 0 0 0 0 0 0 0 0 0
Merit Systems Protection Board 0 0 0 0 0 0 0 0 0 0 0 0
Millennium Challenge Corporation 2 50 0 0 0 0 0 0 0 0 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 59 426.92 15 262.53 12 626.5 4 957 0 0 16 709.13
National Archives and Records Administration 11 485.64 2 69 3 574 3 650 0 0 6 612
National Capital Planning Commission 0 0 0 0 0 0 0 0 0 0 0 0
National Council on Disability 0 0 0 0 0 0 0 0 0 0 0 0
National Credit Union Administration 6 240.33 0 0 0 0 1 160 0 0 1 160
National Endowment for the Arts 0 0 0 0 0 0 0 0 0 0 0 0
National Endowment for the Humanities 0 0 0 0 0 0 0 0 0 0 0 0
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 8 493 1 32 2 510 2 928 0 0 4 719
National Indian Gaming Commission 2 323.5 0 0 0 0 1 527 0 0 1 527
National Labor Relations Board 13 276.38 3 17.67 2 270.5 0 0 0 0 2 270.5
National Mediation Board 0 0 0 0 0 0 0 0 0 0 0 0
National Reconnaissance Office 4 259.25 3 51 0 0 0 0 0 0 0 0
National Science Foundation 2 631 0 0 1 486 1 776 0 0 2 631
National Transportation Safety Board 1 707 0 0 1 707 0 0 0 0 1 707
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0 0 0 0 0 0 0
Nuclear Regulatory Commission 14 172 3 134.67 3 282.33 0 0 0 0 3 282.33
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Office of Government Ethics 0 0 0 0 0 0 0 0 0 0 0 0
Office of Personnel Management 19 353.37 2 44 7 360.14 3 71 0 0 10 273.4
Office of Special Counsel 0 0 0 0 0 0 0 0 0 0 0 0
Office of the Director of National Intelligence 2 311.5 0 0 0 0 0 0 0 0 0 0
Overseas Private Investment Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Peace Corps 4 462.75 0 0 2 454.5 0 0 0 0 2 454.5
Pension Benefit Guaranty Corporation 30 216.33 10 50.6 8 109.63 8 425.13 0 0 16 267.38
Postal Regulatory Commission 0 0 0 0 0 0 0 0 0 0 0 0
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 2 390 0 0 1 210 0 0 0 0 1 210
Securities and Exchange Commission 14 228 4 41.75 7 373.57 0 0 0 0 7 373.57
Selective Service System 1 789 1 789 0 0 0 0 0 0 0 0
Small Business Administration 34 256.74 10 25.2 10 140.3 2 760.5 0 0 12 243.67
Smithsonian Institution 6 200.17 2 64.5 2 245.5 0 0 0 0 2 245.5
Social Security Administration 489 417.58 92 71.91 150 391.89 128 766.86 3 868.33 275 561.23
Tennessee Valley Authority 84 329.33 11 8.91 45 321.22 18 618.17 2 409 61 405.97
Trade and Development Agency 0 0 0 0 0 0 0 0 0 0 0 0
U.S. Postal Service 6,251 248.56 2,548 46.07 1,407 263.46 1,121 611.4 63 933.35 2,465 404.57
U.S. Tax Court 0 0 0 0 0 0 0 0 0 0 0 0
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                         
Cabinet Level Subtotal 16,278 343.38 4,609 71.29 4,066 431.04 2,784 669.64 206 0 6,644 517.18
Midsize Agencies Subtotal 865 408.32 174 98.29 269 408.3 183 747.11 6 746.33 446 542.77
Small Agencies Subtotal 288 326.64 68 92.44 93 389.84 31 564.35 0 0 124 433.47
Micro Agencies Subtotal 5 206.4 2 284.5 0 0 0 0 0 0 0 0
Government-wide 17,436 346.28 4,853 72.65 4,428 428.8 2,998 673.28 212 0 7,214 517.32

NRF = No Report Filed

*This column also includes Merit Decisions (with AJ Decision) that are not fully implemented (i.e. appealed) by the agency.