Skip top navigation Skip to content

print   email  Share

Agency or Department Total Complaint Closures Number All  Dismissals Number Final Agency Decision (FAD)  Dismissals (no AJ) % FAD  Dismissals Number Final Orders (FOs) of AJ Dismissals  % FOs of AJ Dismissals  Number FOs Fully Implementing (FI) AJ Dismissals  % FOs FI AJ Dismissals  Number FOs Not Fully Implementing (NFI) AJ Dismissals  % FOs NFI AJ Dismissals 
Table B-13
FY 2011 Complaints Closed with Dismissals
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Agency for International Development 13 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 16 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
Central Intelligence Agency 23 8 8 100.00% 0 0.00% 0 0.00% 0 0.00%
Chemical Safety and Hazard Investigation Board 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 3 2 0 0.00% 2 100.00% 2 100.00% 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commodity Futures Trading Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Consumer Product Safety Commission 7 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Corporation for National and Community Service 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 7 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Army and Air Force Exchange 119 27 27 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Commissary Agency 114 31 31 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Contract Audit Agency 21 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Contract Management Agency 22 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Finance and Accounting Service 62 14 14 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Human Resources Activity 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Information Systems Agency 13 2 0 0.00% 2 100.00% 2 100.00% 0 0.00%
Defense Intelligence Agency 21 7 7 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Logistics Agency 105 14 14 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Media Activity 2 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Missile Defense Agency 1 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Geospatial-Intelligence Agency 20 8 8 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense National Guard Bureau 18 1 0 0.00% 1 100.00% 1 100.00% 0 0.00%
Defense National Security Agency 30 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Nuclear Facilities Safety Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Office of the Inspector General 6 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Office of the Secretary - Wash. Hqtrs. Services 35 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Security Service 6 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense Technical Information Center 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Threat Reduction Agency 8 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
Defense TRICARE Management Activity 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Uniformed Services University 4 2 0 0.00% 2 100.00% 0 0.00% 2 100.00%
Department of Agriculture 457 74 72 97.30% 2 2.70% 2 100.00% 0 0.00%
Department of Commerce 687 208 202 97.12% 6 2.88% 6 100.00% 0 0.00%
Department of Defense Education Activity 39 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Education 43 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Energy NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 378 98 97 98.98% 1 1.02% 1 100.00% 0 0.00%
Department of Homeland Security 170 163 95.88% 7 4.12% 7 100.00% 0 0.00%
Department of Housing and Urban Development 98 9 9 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Justice 693 92 83 90.22% 9 9.78% 9 100.00% 0 0.00%
Department of Labor 121 20 19 95.00% 1 5.00% 1 100.00% 0 0.00%
Department of State 101 26 26 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of the Air Force 529 92 86 93.48% 6 6.52% 5 83.33% 1 16.67%
Department of the Army 1,279 314 311 99.04% 3 0.96% 3 100.00% 0 0.00%
Department of the Interior 279 33 31 93.94% 2 6.06% 2 100.00% 0 0.00%
Department of the Navy 684 155 155 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of the Treasury 427 45 45 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Transportation 338 112 112 100.00% 0 0.00% 0 0.00% 0 0.00%
Department of Veterans Affairs 2,071 466 444 95.28% 22 4.72% 22 100.00% 0 0.00%
Election Assistance Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Environmental Protection Agency 43 5 4 80.00% 1 20.00% 1 100.00% 0 0.00%
Equal Employment Opportunity Commission 31 6 6 100.00% 0 0.00% 0 0.00% 0 0.00%
Export-Import Bank of the US 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit Administration 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Farm Credit System Insurance Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Communications Commission 5 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Deposit Insurance Corporation 28 11 8 72.73% 3 27.27% 3 100.00% 0 0.00%
Federal Election Commission 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Energy Regulatory Commission 8 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 3 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Labor Relations Authority 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Maritime Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mediation and Conciliation Service 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mine Safety & Health Review Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Reserve System--Board of Governors 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Retirement Thrift Investment Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Trade Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
General Services Administration 103 26 26 100.00% 0 0.00% 0 0.00% 0 0.00%
Government Printing Office 39 15 15 100.00% 0 0.00% 0 0.00% 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Holocaust Memorial Museum U.S. 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Institute of Museum and Library Services 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Inter-American Foundation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Boundary and Water Commission 5 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
John F. Kennedy Center for the Performing Arts 3 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Marine Mammal Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Merit Systems Protection Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Millennium Challenge Corporation 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 59 15 15 100.00% 0 0.00% 0 0.00% 0 0.00%
National Archives and Records Administration 11 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
National Capital Planning Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Council on Disability 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Credit Union Administration 6 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Arts 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Endowment for the Humanities 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 8 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
National Indian Gaming Commission 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Labor Relations Board 13 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
National Mediation Board 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Reconnaissance Office 4 3 3 100.00% 0 0.00% 0 0.00% 0 0.00%
National Science Foundation 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Transportation Safety Board 1 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Nuclear Regulatory Commission 14 3 2 66.67% 1 33.33% 1 100.00% 0 0.00%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Government Ethics 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Personnel Management 19 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Office of Special Counsel 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of the Director of National Intelligence 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Overseas Private Investment Corporation 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Peace Corps 4 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Pension Benefit Guaranty Corporation 30 10 10 100.00% 0 0.00% 0 0.00% 0 0.00%
Postal Regulatory Commission 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 2 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Securities and Exchange Commission 14 4 4 100.00% 0 0.00% 0 0.00% 0 0.00%
Selective Service System 1 1 1 100.00% 0 0.00% 0 0.00% 0 0.00%
Small Business Administration 34 10 10 100.00% 0 0.00% 0 0.00% 0 0.00%
Smithsonian Institution 6 2 2 100.00% 0 0.00% 0 0.00% 0 0.00%
Social Security Administration 489 92 88 95.65% 4 4.35% 4 100.00% 0 0.00%
Tennessee Valley Authority 84 11 11 100.00% 0 0.00% 0 0.00% 0 0.00%
Trade and Development Agency 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Postal Service 6,251 2,548 2,538 99.61% 10 0.39% 10 100.00% 0 0.00%
U.S. Tax Court 0 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                     
Cabinet Level Subtotal 16,278 4,609 4,535 98.39% 74 1.61% 71 95.95% 3 4.05%
Midsize Agencies Subtotal 865 174 166 95.40% 8 4.60% 8 100.00% 0 0.00%
Small Agencies Subtotal 288 68 67 98.53% 1 1.47% 1 100.00% 0 0.00%
Micro Agencies Subtotal 5 2 0 0.00% 2 100.00% 2 100.00% 0 0.00%
Government-wide 17,436 4,853 4,768 98.25% 85 1.75% 82 96.47% 3 3.53%

NRF = No Report Filed