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Agency or Department Number Complaint Closures with Benefits Number Complaint Closures w/ Monetary Benefits Total Amount Back Pay / Front Pay Total Amount Lump Sum Payments Total Amount Compensatory Damages Total Amount Attorney's Fees and Costs Total Amount All Monetary Benefits Average Monetary Benefits Per Complaint Closures With Benefits Number Complaint Closures with Non-Monetary Benefits % Complaint Closures with Non-Monetary Benefits
Table B-21
FY 2011 Complaint Closures with Benefits
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Agency for International Development 5 5 $0.00 $171,500.00 $0.00 $5,000.00 $176,500.00 $35,300.00 3 60.00%
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 3 2 $0.00 $40,000.00 $0.00 $2,500.00 $42,500.00 $14,166.67 2 66.67%
Central Intelligence Agency 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Chemical Safety and Hazard Investigation Board 1 1 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Commodity Futures Trading Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Consumer Product Safety Commission 4 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 4 100.00%
Corporation for National and Community Service 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 3 2 $0.00 $5,883.00 $4,000.00 $9,680.00 $19,563.00 $6,521.00 1 33.33%
Defense Army and Air Force Exchange 40 19 $1,998.40 $212,723.20 $10,000.00 $24,333.00 $249,054.60 $6,226.37 21 52.50%
Defense Commissary Agency 29 14 $25,000.00 $325,500.00 $5,000.00 $33,771.74 $389,271.74 $13,423.16 26 89.66%
Defense Contract Audit Agency 11 7 $0.00 $24,011.96 $0.00 $0.00 $24,011.96 $2,182.91 4 36.36%
Defense Contract Management Agency 11 9 $5,411.00 $5,673.00 $20,000.00 $45,273.83 $76,357.83 $6,941.62 6 54.55%
Defense Finance and Accounting Service 20 15 $2,249.50 $115,141.59 $2,000.00 $11,088.41 $130,479.50 $6,523.98 15 75.00%
Defense Human Resources Activity 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Information Systems Agency 3 1 $0.00 $0.00 $0.00 $1,000.00 $1,000.00 $333.33 2 66.67%
Defense Intelligence Agency 4 1 $0.00 $35,000.00 $0.00 $1,517.00 $36,517.00 $9,129.25 3 75.00%
Defense Logistics Agency 45 36 $24,952.75 $227,894.10 $136,067.99 $85,867.84 $474,782.68 $10,550.73 27 60.00%
Defense Media Activity 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Missile Defense Agency 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense National Geospatial-Intelligence Agency 4 3 $0.00 $34,244.00 $0.00 $92,756.00 $127,000.00 $31,750.00 4 100.00%
Defense National Guard Bureau 13 8 $0.00 $34,004.00 $0.00 $21,500.00 $55,504.00 $4,269.54 9 69.23%
Defense National Security Agency 16 13 $0.00 $171,250.00 $0.00 $415,000.00 $586,250.00 $36,640.63 5 31.25%
Defense Nuclear Facilities Safety Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Office of the Inspector General 2 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 2 100.00%
Defense Office of the Secretary - Wash. Hqtrs. Services 10 7 $0.00 $34,000.00 $17,000.00 $62,500.00 $113,500.00 $11,350.00 3 30.00%
Defense Security Service 1 1 $5,000.00 $0.00 $0.00 $0.00 $5,000.00 $5,000.00 1 100.00%
Defense Technical Information Center 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Threat Reduction Agency 3 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 3 100.00%
Defense TRICARE Management Activity 1 1 $25,000.00 $0.00 $0.00 $30,000.00 $55,000.00 $55,000.00 2 200.00%
Defense Uniformed Services University 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Department of Agriculture 157 129 $50,620.00 $1,543,993.70 $162,204.00 $838,591.40 $2,595,409.10 $16,531.27 126 80.25%
Department of Commerce 174 128 $0.00 $1,152,413.12 $0.00 $316,910.04 $1,469,323.16 $8,444.39 144 82.76%
Department of Defense Education Activity 6 4 $0.00 $27,500.00 $0.00 $15,121.00 $42,621.00 $7,103.50 5 83.33%
Department of Education 10 7 $16,781.00 $0.00 $3,000.00 $9,011.08 $28,792.08 $2,879.21 9 90.00%
Department of Energy NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 117 110 $263,680.00 $643,553.46 $194,500.00 $793,819.36 $1,895,552.82 $16,201.31 92 78.63%
Department of Homeland Security 249 157 $172,755.46 $2,007,235.00 $528,514.59 $913,954.94 $3,622,459.99 $14,548.03 190 76.31%
Department of Housing and Urban Development 30 30 $0.00 $427,934.00 $151,700.00 $522,372.00 $1,102,006.00 $36,733.53 25 83.33%
Department of Justice 92 72 $339,082.35 $1,414,447.00 $214,427.70 $298,440.00 $2,266,397.05 $24,634.75 78 84.78%
Department of Labor 35 20 $79,463.52 $273,971.00 $0.00 $234,657.56 $588,092.08 $16,802.63 33 94.29%
Department of State 11 10 $0.00 $167,457.00 $1,500.00 $77,253.00 $246,210.00 $22,382.73 7 63.64%
Department of the Air Force 188 123 $400,941.59 $643,260.23 $252,383.58 $380,970.41 $1,677,555.81 $8,923.17 91 48.40%
Department of the Army 480 267 $96,495.35 $2,413,593.60 $341,051.40 $1,301,570.62 $4,152,710.97 $8,651.48 387 80.63%
Department of the Interior 110 84 $166,699.23 $806,725.87 $519,648.60 $573,871.34 $2,066,945.04 $18,790.41 87 79.09%
Department of the Navy 245 166 $73,969.00 $1,320,842.00 $410,073.00 $1,128,945.00 $2,933,829.00 $11,974.81 184 75.10%
Department of the Treasury 105 65 $11,744.00 $132,750.00 $268,711.00 $330,062.00 $743,267.00 $7,078.73 80 76.19%
Department of Transportation 70 41 $187,828.00 $502,696.58 $64,000.00 $88,912.50 $843,437.08 $12,049.10 62 88.57%
Department of Veterans Affairs 507 325 $98,984.89 $4,527,696.27 $157,973.52 $1,363,274.86 $6,147,929.54 $12,126.09 405 79.88%
Election Assistance Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Environmental Protection Agency 6 3 $0.00 $10,000.00 $70,000.00 $30,000.00 $110,000.00 $18,333.33 5 83.33%
Equal Employment Opportunity Commission 11 8 $0.00 $79,720.00 $0.00 $18,000.00 $97,720.00 $8,883.64 8 72.73%
Export-Import Bank of the US 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Farm Credit Administration 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
Farm Credit System Insurance Corporation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Communications Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Deposit Insurance Corporation 8 7 $0.00 $123,400.00 $0.00 $18,500.00 $141,900.00 $17,737.50 7 87.50%
Federal Election Commission 4 4 $0.00 $14,000.00 $0.00 $0.00 $14,000.00 $3,500.00 0 0.00%
Federal Energy Regulatory Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 1 1 $0.00 $14,267.00 $0.00 $0.00 $14,267.00 $14,267.00 1 100.00%
Federal Labor Relations Authority 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Maritime Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Mediation and Conciliation Service 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
Federal Mine Safety & Health Review Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Reserve System--Board of Governors 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
Federal Retirement Thrift Investment Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Trade Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
General Services Administration 34 27 $0.00 $355,127.00 $11,000.00 $261,059.00 $627,186.00 $18,446.65 24 70.59%
Government Printing Office 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Holocaust Memorial Museum U.S. 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Institute of Museum and Library Services 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Inter-American Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
International Boundary and Water Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
John F. Kennedy Center for the Performing Arts 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Marine Mammal Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Merit Systems Protection Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Millennium Challenge Corporation 2 2 $0.00 $25,000.00 $5,000.00 $0.00 $30,000.00 $15,000.00 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 27 26 $0.00 $222,809.35 $0.00 $46,000.00 $268,809.35 $9,955.90 26 96.30%
National Archives and Records Administration 1 1 $0.00 $9,700.00 $0.00 $0.00 $9,700.00 $9,700.00 0 0.00%
National Capital Planning Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Council on Disability 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Credit Union Administration 3 3 $142,706.00 $5,000.00 $0.00 $56,718.00 $204,424.00 $68,141.33 3 100.00%
National Endowment for the Arts 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Endowment for the Humanities 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 2 2 $0.00 $5,000.00 $0.00 $0.00 $5,000.00 $2,500.00 2 100.00%
National Indian Gaming Commission 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
National Labor Relations Board 8 3 $0.00 $2,000.00 $0.00 $35,000.00 $37,000.00 $4,625.00 5 62.50%
National Mediation Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Reconnaissance Office 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
National Science Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Transportation Safety Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Nuclear Regulatory Commission 7 3 $0.00 $39,700.00 $0.00 $3,000.00 $42,700.00 $6,100.00 4 57.14%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of Government Ethics 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of Personnel Management 5 5 $816.00 $198,000.00 $0.00 $0.00 $198,816.00 $39,763.20 13 260.00%
Office of Special Counsel 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of the Director of National Intelligence 1 1 $0.00 $165,000.00 $0.00 $10,000.00 $175,000.00 $175,000.00 0 0.00%
Overseas Private Investment Corporation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Peace Corps 1 1 $22,500.00 $0.00 $0.00 $22,500.00 $45,000.00 $45,000.00 0 0.00%
Pension Benefit Guaranty Corporation 3 3 $0.00 $4,000.00 $0.00 $147,500.00 $151,500.00 $50,500.00 0 0.00%
Postal Regulatory Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 1 1 $0.00 $10,856.00 $0.00 $0.00 $10,856.00 $10,856.00 0 0.00%
Securities and Exchange Commission 2 2 $0.00 $21,500.00 $0.00 $0.00 $21,500.00 $10,750.00 2 100.00%
Selective Service System 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Small Business Administration 11 7 $0.00 $28,900.00 $0.00 $40,816.00 $69,716.00 $6,337.82 10 90.91%
Smithsonian Institution 2 2 $0.00 $16,463.00 $0.00 $0.00 $16,463.00 $8,231.50 2 100.00%
Social Security Administration 68 24 $13,390.76 $48,676.00 $0.00 $55,625.00 $117,691.76 $1,730.76 56 82.35%
Tennessee Valley Authority 7 6 $15,459.25 $48,677.95 $3,500.00 $26,720.00 $94,357.20 $13,479.60 4 57.14%
Trade and Development Agency 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
U.S. Postal Service 917 817 $560,642.34 $516,023.29 $3,668,540.00 $1,244,464.44 $5,989,670.07 $6,531.81 364 39.69%
U.S. Tax Court 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                     
Cabinet Level Subtotal 3,716 2,690 $2,609,298.38 $19,741,533.97 $7,128,295.38 $11,256,809.37 $40,735,937.10 $10,962.31 2,502 67.33%
Midsize Agencies Subtotal 168 107 $29,666.01 $1,052,053.30 $84,500.00 $478,720.00 $1,644,939.31 $9,791.31 147 87.50%
Small Agencies Subtotal 67 44 $165,206.00 $613,126.00 $9,000.00 $309,898.00 $1,097,230.00 $16,376.57 40 59.70%
Micro Agencies Subtotal 2 1 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 50.00%
Government-wide 3,953 2,842 $2,804,170.39 $21,406,713.27 $7,221,795.38 $12,045,427.37 $43,478,106.41 $10,998.76 2,690 68.05%

NRF = No Report Filed