Skip top navigation Skip to content

Print   Email  Share

Agency or Department Number Completed/ Ended Counselings Number Completed/ Ended Counselings  Offered ADR  % Completed/ Ended Counselings Offered ADR (Offer Rate) Number Offers Rejected by Individual  Total Completed/ Ended Counselings Accepted/Participated in ADR Program % Completed/ Ended Counselings Accepted into ADR Program (Participation Rate)
Table B-4
FY 2011
Pre-Complaint ADR Offers, Rejections, and Acceptances
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0.00% 0 0 0.00%
Agency for International Development 35 26 74.29% 22 4 11.43%
American Battle Monuments Commission NRF NRF NRF NRF NRF NRF
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 53 53 100.00% 52 1 1.89%
Central Intelligence Agency 42 42 100.00% 38 4 9.52%
Chemical Safety and Hazard Investigation Board 0 0 0.00% 0 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 1 1 100.00% 1 0 0.00%
Commodity Futures Trading Commission 1 0 0.00% 0 0 0.00%
Consumer Product Safety Commission 9 4 44.44% 3 1 11.11%
Corporation for National and Community Service 5 5 100.00% 5 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 13 13 100.00% 10 3 23.08%
Defense Army and Air Force Exchange 358 358 100.00% 253 105 29.33%
Defense Commissary Agency 212 129 60.85% 52 77 36.32%
Defense Contract Audit Agency 46 10 21.74% 6 4 8.70%
Defense Contract Management Agency 57 23 40.35% 4 19 33.33%
Defense Finance and Accounting Service 120 108 90.00% 28 80 66.67%
Defense Human Resources Activity 9 9 100.00% 1 8 88.89%
Defense Information Systems Agency 31 31 100.00% 30 1 3.23%
Defense Intelligence Agency 72 69 95.83% 43 26 36.11%
Defense Logistics Agency 283 230 81.27% 110 120 42.40%
Defense Media Activity 6 6 100.00% 6 0 0.00%
Defense Missile Defense Agency 6 2 33.33% 2 0 0.00%
Defense National Geospatial-Intelligence Agency 39 17 43.59% 16 1 2.56%
Defense National Guard Bureau 109 56 51.38% 38 18 16.51%
Defense National Security Agency 68 68 100.00% 66 2 2.94%
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00%
Defense Office of the Inspector General 10 3 30.00% 0 3 30.00%
Defense Office of the Secretary - Wash. Hqtrs. Services 73 24 32.88% 1 23 31.51%
Defense Security Service 20 16 80.00% 11 5 25.00%
Defense Technical Information Center 1 1 100.00% 0 1 100.00%
Defense Threat Reduction Agency 20 20 100.00% 14 6 30.00%
Defense TRICARE Management Activity 13 13 100.00% 13 0 0.00%
Defense Uniformed Services University 9 0 0.00% 0 0 0.00%
Department of Agriculture 953 772 81.01% 509 263 27.60%
Department of Commerce 448 252 56.25% 206 46 10.27%
Department of Defense Education Activity 124 49 39.52% 33 16 12.90%
Department of Education 65 62 95.38% 34 28 43.08%
Department of Energy NRF NRF NRF NRF NRF NRF
Department of Health and Human Services 706 666 94.33% 457 209 29.60%
Department of Homeland Security 2,096 1,702 81.20% 780 922 43.99%
Department of Housing and Urban Development 137 137 100.00% 108 29 21.17%
Department of Justice 1,125 1,014 90.13% 856 158 14.04%
Department of Labor 249 249 100.00% 127 122 49.00%
Department of State 271 204 75.28% 119 85 31.37%
Department of the Air Force 1,277 920 72.04% 405 515 40.33%
Department of the Army 2,388 1,038 43.47% 493 545 22.82%
Department of the Interior 571 460 80.56% 338 122 21.37%
Department of the Navy 1,998 1,520 76.08% 698 822 41.14%
Department of the Treasury 745 701 94.09% 338 363 48.72%
Department of Transportation 620 389 62.74% 179 210 33.87%
Department of Veterans Affairs 4,415 4,330 98.07% 1,935 2,395 54.25%
Election Assistance Commission 0 0 0.00% 0 0 0.00%
Environmental Protection Agency 94 48 51.06% 33 15 15.96%
Equal Employment Opportunity Commission 54 41 75.93% 17 24 44.44%
Export-Import Bank of the US 1 1 100.00% 0 1 100.00%
Farm Credit Administration 1 1 100.00% 1 0 0.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00%
Federal Communications Commission 14 14 100.00% 14 0 0.00%
Federal Deposit Insurance Corporation 75 63 84.00% 28 35 46.67%
Federal Election Commission 1 1 100.00% 1 0 0.00%
Federal Energy Regulatory Commission 15 2 13.33% 0 2 13.33%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 6 5 83.33% 1 4 66.67%
Federal Labor Relations Authority 3 3 100.00% 2 1 33.33%
Federal Maritime Commission 3 3 100.00% 1 2 66.67%
Federal Mediation and Conciliation Service 1 0 0.00% 0 0 0.00%
Federal Mine Safety & Health Review Commission 0 0 0.00% 0 0 0.00%
Federal Reserve System--Board of Governors 58 58 100.00% 58 0 0.00%
Federal Retirement Thrift Investment Board 0 0 0.00% 0 0 0.00%
Federal Trade Commission 17 17 100.00% 16 1 5.88%
General Services Administration 168 154 91.67% 88 66 39.29%
Government Printing Office 81 81 100.00% 81 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 0.00% 0 0 0.00%
Holocaust Memorial Museum U.S. 0 0 0.00% 0 0 0.00%
Institute of Museum and Library Services 0 0 0.00% 0 0 0.00%
Inter-American Foundation 0 0 0.00% 0 0 0.00%
International Boundary and Water Commission 8 6 75.00% 6 0 0.00%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0.00% 0 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 2 0 0.00% 0 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0 0.00%
Merit Systems Protection Board 3 3 100.00% 1 2 66.67%
Millennium Challenge Corporation 3 0 0.00% 0 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 67 41 61.19% 23 18 26.87%
National Archives and Records Administration 24 14 58.33% 9 5 20.83%
National Capital Planning Commission 1 0 0.00% 0 0 0.00%
National Council on Disability 0 0 0.00% 0 0 0.00%
National Credit Union Administration 12 12 100.00% 11 1 8.33%
National Endowment for the Arts 26 0 0.00% 0 0 0.00%
National Endowment for the Humanities 0 0 0.00% 0 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF
National Gallery of Art 3 1 33.33% 1 0 0.00%
National Indian Gaming Commission 3 1 33.33% 0 1 33.33%
National Labor Relations Board 9 9 100.00% 9 0 0.00%
National Mediation Board 3 0 0.00% 0 0 0.00%
National Reconnaissance Office 8 8 100.00% 6 2 25.00%
National Science Foundation 9 3 33.33% 2 1 11.11%
National Transportation Safety Board 2 0 0.00% 0 0 0.00%
Navajo and Hopi Indian Relocation Commission 1 1 100.00% 0 1 100.00%
Nuclear Regulatory Commission 31 30 96.77% 14 16 51.61%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 1 0 0.00% 0 0 0.00%
Office of Government Ethics 1 0 0.00% 0 0 0.00%
Office of Personnel Management 72 59 81.94% 57 2 2.78%
Office of Special Counsel 0 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence 6 6 100.00% 5 1 16.67%
Overseas Private Investment Corporation 1 0 0.00% 0 0 0.00%
Peace Corps 5 5 100.00% 5 0 0.00%
Pension Benefit Guaranty Corporation 30 27 90.00% 25 2 6.67%
Postal Regulatory Commission 1 1 100.00% 0 1 100.00%
Presidio Trust NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 4 0 0.00% 0 0 0.00%
Securities and Exchange Commission 19 6 31.58% 1 5 26.32%
Selective Service System 1 0 0.00% 0 0 0.00%
Small Business Administration 70 31 44.29% 26 5 7.14%
Smithsonian Institution 26 26 100.00% 16 10 38.46%
Social Security Administration 903 774 85.71% 404 370 40.97%
Tennessee Valley Authority 102 102 100.00% 85 17 16.67%
Trade and Development Agency 0 0 0.00% 0 0 0.00%
U.S. Postal Service 14,683 11,124 75.76% 1,276 9,848 67.07%
U.S. Tax Court 1 1 100.00% 0 1 100.00%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF
             
Cabinet Level Subtotal 34,433 26,782 77.78% 9,585 17,197 49.94%
Midsize Agencies Subtotal 1,577 1,298 82.31% 760 538 34.12%
Small Agencies Subtotal 623 502 80.58% 417 85 13.64%
Micro Agencies Subtotal 9 3 33.33% 1 2 22.22%
Government-wide 36,642 28,585 78.01% 10,763 17,822 48.64%

NRF = No Report Filed