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Social Security Administration (SSA) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %

Pre-Complaint Counselings

511

 

406

 

917

 

Settlements

15

2.9%

62

15.3%

77

8.4%

Withdrawals or No Complaints Filed

282

55.2%

61

15%

343

37.4%

Complaints Filed*

       

474

51.7%

Decision to File Complaint Pending at End of FY

       

23

2.5%

*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.

Agency Use of ADR for EEO Dispute Resolution in FY 2012
Total Number Offer Rate Participation Rate

Pre-Complaint Counselings

917

85.7%

44.3%

Complaint Closures

414

81.6%

8.7%

Bases Most Frequently Alleged in FY 2012 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3

Bases of Alleged Discrimination

Reprisal

Age

Disability (Physical)

Timeliness in FY 2012
Total # # Timely % Timely FY 2011 APD* FY 2012 APD* % Change Govt Wide APD*

All Pre-Complaint Counselings (minus remands)

916

871

95.1%

       

All Investigations

339

279

82.3%

190

195

2.6%

187

All Complaint Closures

414

   

418

506

21.1%

388

Merit Decisions (no AJ)

136

36

26.5%

392

460

17.3%

462

Dismissal Decisions (no AJ)

49

   

41

58

41.5%

92

*APD = Average Processing Days

Outcome of Complaints in FY 2012
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %

Total Complaints Filed

494

             

Total Closures

414

             

Settlements

50

12.1%

           

Withdrawals

54

13%

           

Total Final Agency Actions

310

74.9%

185

59.7%

117

37.7%

8

2.6%

Dismissals

58

18.7%

49

84.5%

9

15.5%

0

0%

Merit Decisions

252

81.3%

136

54%

108

42.9%

8

3.2%

Finding Discrimination

12

4.8%

0

0%

4

33.3%

8

66.7%

Finding No Discrimination

240

95.2%

136

56.7%

104

43.3%

0

0%

Costs Associated with EEO Process in FY 2012
  Total # Total Amount Average Amount

Pre-Complaint Settlements w/ Monetary Benefits

2

$28,500

$14,250

ADR Settlements w/ Monetary Benefits

0

$0

$0

Investigation Costs

339

$1,520,762

$4,486

Complaint Closures with Monetary Benefits

26

$959,990

$36,922

ADR Settlements

0

$0

$0