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U.S. Postal Service (USPS) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %

Pre-Complaint Counselings

3,963

  

9,180

  

13,143

  

Settlements

120

3%

3,119

34%

3,239

24.6%

Withdrawals or No Complaints Filed

1,577

39.8%

3,786

41.2%

5,363

40.8%

Complaints Filed*

        

4,324

32.9%

Decision to File Complaint Pending at End of FY

        

217

1.7%

*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.
Agency Use of ADR for EEO Dispute Resolution in FY 2012
Total Number Offer Rate Participation Rate

Pre-Complaint Counselings

13,143

92.5%

69.9%

Complaint Closures

4,579

8.2%

7%
Bases Most Frequently Alleged in FY 2012 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3

Bases of Alleged Discrimination

Reprisal

Age

Disability (Physical)
Timeliness in FY 2012
Total # # Timely % Timely FY 2011 APD* FY 2012 APD* % Change Govt Wide APD*

All Pre-Complaint Counselings (minus remands)

13,121

12,906

98.4%

        

All Investigations

2,660

2,636

99.1%

110

113

2.7%

187

All Complaint Closures

4,579

    

249

275

10.4%

388

Merit Decisions (no AJ)

1,088

1,062

97.6%

263

277

5.3%

462

Dismissal Decisions (no AJ)

1,570

    

43

48

11.6%

92

*APD = Average Processing Days
Outcome of Complaints in FY 2012
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %

Total Complaints Filed

4,532

              

Total Closures

4,579

              

Settlements

815

17.8%

            

Withdrawals

240

5.2%

            

Total Final Agency Actions

3,524

77%

2,658

75.4%

863

24.5%

3

0.1%

Dismissals

1,588

45.1%

1,570

98.9%

18

1.1%

0

0%

Merit Decisions

1,936

54.9%

1,088

56.2%

845

43.6%

3

0.2%

Finding Discrimination

50

2.6%

0

0%

47

94%

3

6%

Finding No Discrimination

1,886

97.4%

1,088

57.7%

798

42.3%

0

0%
Costs Associated with EEO Process in FY 2012
  Total # Total Amount Average Amount

Pre-Complaint Settlements w/ Monetary Benefits

455

$558,750

$1,228

ADR Settlements w/ Monetary Benefits

425

$491,996

$1,157

Investigation Costs

2,660

$4,395,336

$1,652

Complaint Closures with Monetary Benefits

663

$6,195,246

$9,344

ADR Settlements

158

$114,964

$727