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U.S. Equal Employment Opportunity Commission

Youth at Work

A is Incorrect.

An employer may be held responsible when its employees are harassed by a customer, if the employer knew or should have known about the harassment and did not act to correct the situation.

Try again! Select another choice below.


3. Jorge, a Honduran citizen living in the United States, accepted a summer job with a landscaping company. On his first day, Jorge broke a lawn mower, prompting the customer to yell at him. The customer called Jorge “stupid” and complained that foreign kids like Jorge were stealing jobs from hard-working Americans. Jorge did not see the customer again during the rest of the summer. Did the customer illegally harass Jorge?

  1. No. Because the customer does not work for the landscaping company, the company cannot be held legally responsible for the customerís conduct.
  2. No. Although the customerís conduct was offensive and was directed at Jorge because of his national origin, it was not sufficiently severe (very serious) or pervasive (frequent) to establish illegal harassment.
  3. No. Because Jorge is not an American citizen, he is not protected by U.S. employment discrimination laws.
  4. Yes. It is illegal to harass someone at work for any reason.