Beatrice L. Wiggins v. Social Security Administration 07A30048 January 22, 2004 . Beatrice L. Wiggins, Complainant, v. Jo Anne B. Barnhart, Commissioner, Social Security Administration, Agency. Appeal No. 07A30048 Agency No. 99-0054-SSA Hearing No. 320-A0-8064X DECISION Following the agency's December 16, 2002 final order, the agency and complainant each filed a timely appeal which the Commission consolidates and accepts pursuant to 29 C.F.R. § 1614.405. On appeal, the agency requests that the Commission affirm its rejection of an EEOC Administrative Judge's (AJ) finding that the agency discriminated against complainant in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. The agency also requests that the Commission affirm its rejection of the AJ's order to pay damages to complainant. Complainant requests that the agency's decision be reversed, with two limited exceptions which will be described below. For the following reasons, the Commission REVERSES the agency's final order. The record reveals that, at the relevant time, complainant was a GS-13 Field Office Assistant Manager at the agency's Denver, Colorado Field Office. Believing she was a victim of discrimination, complainant filed a formal EEO complaint with the agency on November 10, 1998, alleging that the agency had discriminated against her on the bases of her age, disability and race (African-American who associated with White individuals) when she was not selected for a GS-14, Social Insurance Administrator position at the agency's Aurora, Colorado Field Office. At the conclusion of the investigation, complainant was provided a copy of the investigative report and requested a hearing before an AJ. Following a hearing, the AJ found that complainant failed to establish a prima facie case of age or disability discrimination. The AJ found, however, that complainant established a prima facie case of race discrimination. The AJ additionally found that the agency articulated legitimate, nondiscriminatory reasons for its selection; namely, the selecting official (S1) chose the selectee (SE) because she was “stronger” than any of the recommended candidates, and because of her experience, qualifications, leadership and management philosophy. Additionally, SE was chosen because S1 had known her for 15 years, and he believed that SE was an exemplary employee. The AJ further concluded that complainant established that more likely than not, the reasons provided by the agency were pretext for race discrimination. In reaching this conclusion, the AJ noted that S1was not a credible witness, that his action was not consistent with agency policy and procedure, and that there were unrebutted allegations that S1 had made racist and derogatory statements about certain White management officials with whom complainant was associated. The agency's final order rejected the AJ's decision. On appeal, the agency argues that the AJ erred in finding race-based discrimination. Specifically, the agency argues that in order to establish a prima facie case of associational discrimination, complainant would have to show that she had a close extra-work relationship (and not merely a working relationship) with White individuals. The agency also contends that the instant case ought to have been consolidated with the case of a manager at the same agency location whose complaint was very similar to this case. The agency further contends that the AJ's findings of fact were not supported by substantial evidence of record. Finally, the agency contends that the AJ's assessment of nonpecuniary damages is unfounded, excessive, and inconsistent with EEOC precedent. On appeal, complainant, through her attorney, agrees with the AJ's finding of race discrimination and also contends that the AJ made the following two errors: (1) the AJ improperly ruled that complainant failed to established that she is an individual with a disability; and (2) the AJ improperly calculated the attorney's fee award. Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual findings by an AJ will be upheld if supported by substantial evidence in the record. Substantial evidence is defined as “such relevant evidence as a reasonable mind might accept as adequate to support a conclusion.” Universal Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951) (citation omitted). A finding regarding whether or not discriminatory intent existed is a factual finding. See Pullman-Standard Co. v. Swint, 456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a de novo standard of review, whether or not a hearing was held. We begin by noting that we find that the AJ did not abuse his discretion in denying the request to consolidate the instant case with a complaint filed by a White manager at the same agency location. Additionally, we will not disturb the AJ's finding that complainant failed to establish a prima facie case of disability discrimination because under the circumstances presented herein, a finding of disability discrimination would not increase the remedies to which complainant is entitled. The allocation of burdens and order of presentation of proof in a Title VII case alleging disparate treatment discrimination are a three step procedure: complainant has the initial burden of proving, by a preponderance of the evidence, a prima facie case of discrimination; the burden then shifts to the employer to articulate some legitimate, nondiscriminatory reason for its challenged action; and complainant must then prove, by a preponderance of the evidence, that the legitimate reason offered by the employer was not its true reason, but was a pretext for discrimination. McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). We agree that complainant established a prima facie case of associational race discrimination. Contrary to the agency's contention, complainant is not required to show that she had a close extra-work relationship with White individuals. Complainant is only required to show that an actual relationship existed between the individual(s) of another race and herself. See Kap-Cheong v. Korea Express USA, Inc., 2003 WL 946103 (N.D. Cal)( February 12, 2003) (complainant, who was terminated for having assigned a Korean individual an airplane seat next to an African-American, could not show that he had an actual relationship with the African-American passenger). Here, we agree with the AJ's finding that complainant has made the requisite showing that an actual relationship existed between her White managers and herself. Additionally, the AJ's finding that complainant's association with her White supervisors was held against complainant by S1 because of complainant's race, is supported by substantial evidence in the record. See LaRocca v. Precision Motorcars Inc., 45 F.Supp. 2d. 762 (March 26, 1999) (complainant was required, but failed, to show that but for being Italian-American, he would not have been discriminated against because of his association with an African-American co-worker). We further find that the agency articulated legitimate, nondiscriminatory reasons for selecting SE; namely, she was “stronger” than any of the recommended candidates, and because of her experience, qualifications, leadership and management philosophy. Additionally, the agency stated that SE was chosen because S1 had known her for 15 years, and he believed that SE was an exemplary employee. We find that the AJ's conclusion that complainant established that the agency's articulated nondiscriminatory reason is unworthy of belief, is supported by substantial evidence in the record. In so finding, we note that the record indicates that complainant's qualifications were plainly superior to SE. Additionally, we note the following evidence of record: One of complainant's White managers (M1) was assigned to make recommendations regarding who should be selected for the subject position. M1 made three recommendations, one of whom was complainant. After receiving the recommendations, S1 suddenly decided to nullify the selection process (which he had originally ordered), and selected SE instead of complainant. Substantial evidence of record suggests that S1's decision was likely motivated by his desire to show the White managers that they were not running the region, and that he was the boss. Substantial evidence of record also indicates that S1 likely had a philosophy of rewarding those Black employees who aligned themselves with himself, instead of with the White managers, and that he disapproved of complainant because he felt she had aligned herself with the White managers. For the above reasons, we conclude that complainant was a victim of race discrimination as to the nonselection in question. Compensatory Damages In West v. Gibson, 527 U.S. 212 (1999), the Supreme Court held that Congress afforded the Commission the authority to award compensatory damages in the administrative process. Section 102(a) of the CRA, codified as 42 U.S.C. § 1981a, authorizes an award of compensatory damages as part of the "make whole" relief for intentional discrimination in violation of Title VII of the Civil Rights Act of 1964, as amended. Section 1981a(b)(3) limits the total amount of compensatory damages that may be awarded to each complaining party for future pecuniary losses, emotional pain, suffering, inconvenience, mental anguish, loss of enjoyment of life, and other non-pecuniary losses, according to the number of persons employed by the respondent employer. The limit for an employer with more than 500 employees, such as the agency herein, is $300,000.00. 42 U.S.C. § 1981a(b)(3)(D). The particulars of what relief may be awarded, and what proof is necessary to obtain that relief, are set forth in detail in Enforcement Guidance: Compensatory and Punitive Damages Available Under § 102 of the Civil Rights Act of 1991, EEOC Notice No. 915.002, (July 14, 1992) (Guidance). Briefly stated, the complainant must submit evidence to show that the agency's discriminatory conduct directly or proximately caused the losses for which damages are sought. Id. at 11-12, 14; Rivera v. Department of the Navy, EEOC Appeal No. 01934157 (July 22, 1994) req. for recons. den. EEOC Request No. 05940927 (December 11, 1995). The amount awarded should reflect the extent to which the agency's discriminatory action directly or proximately caused harm to the complainant and the extent to which other factors may have played a part. Guidance at 11-12. The amount of non-pecuniary damages should also reflect the nature and severity of the harm to complainant, and the duration or expected duration of the harm. Id. at 14. In Carle v. Department of the Navy, the Commission explained that evidence of non-pecuniary damages could include a statement by the complainant explaining how he or she was affected by the discrimination. EEOC Appeal No. 01922369 (January 5, 1993). Statements from others, including family members, friends, and health care providers could address the outward manifestations of the impact of the discrimination on the complainant. Id. The complainant could also submit documentation of medical or psychiatric treatment related to the effects of the discrimination. Id. Non-pecuniary damages must be limited to the sums necessary to compensate the injured party for the actual harm and should take into account the severity of the harm and the length of the time the injured party has suffered from the harm. Carpenter v. Department of Agriculture, EEOC Appeal No. 01945652 (July 17, 1995). Compensatory damages may be awarded for the past pecuniary losses, future pecuniary losses, and non-pecuniary losses which are directly or proximately caused by the agency's discriminatory conduct. Guidance at 8. Pecuniary losses are out-of-pocket expenses that are incurred as a result of the employer's unlawful action, including job-hunting expenses, moving expenses, medical expenses, psychiatric expenses, physical therapy expenses, and other quantifiable out-of-pocket expenses. Id. Past pecuniary losses are the pecuniary losses that are incurred prior to the resolution of a complaint via a finding of discrimination, an offer of full relief, or a voluntary settlement. Id. at 8-9. A compensatory damages award should fully compensate a complainant for the harm caused by the agency's discriminatory action even if the harm is intangible. Id. at 13. Thus, a compensatory damages award should reimburse a complainant for proven pecuniary losses, future pecuniary losses, and non-pecuniary losses. Note, however, that compensatory damage awards only became available to complainants after the effective date of the CRA of 1991, November 21, 1991. The AJ found that complainant suffered the following nonpecuniary losses: she had increased back pain, due in part by the agency's discrimination, and in part to her increased work hours; she cried frequently for three months; she experienced a loss of friends and social life; she became less outgoing and jovial; she stopped going to movies which she had previously enjoyed; she suffered from stress, depression, nausea, insomnia, and headaches; she had to seek help for her stress from her doctor and church pastor; she experienced embarrassment, loss of self-esteem; and a perceived decline in her professional stature at her place of employment. After analyzing the evidence which establishes the harm sustained by complainant, with note of the serious nature and duration of her suffering, and upon consideration of damage awards reached in comparable cases as cited by the AJ, the Commission finds that the AJ's award of non-pecuniary damages in the amount of $70,000.00, is proper. We further find that this award is not motivated by passion or prejudice, is not "monstrously excessive" standing alone, and is consistent with the amounts awarded in similar cases. See Cygnar v. City of Chicago, 865 F.2d 827, 848 (7th Cir. 1989). Attorney's Fees and Costs Complainant requested an award of attorney's fees in the amount of $35,635.20, calculated at the attorney's current hourly rate of $200.00. Complainant additionally requested $3,881.64 for costs. The AJ calculated his attorney fee award of $29,155.60 at an hourly rate of $180.00, which had been complainant's attorney's rate at the time the services were rendered. The AJ also disallowed services performed by a second attorney, on the basis that there was no demonstrated need for two attorneys to work on the case. The AJ approved complainant's request for costs in the amount of $3,881.64. Therefore, the AJ's award of attorney's fees and costs totaled $33,037.24. The Commission may award complainant reasonable attorney's fees and other costs incurred in the processing of a complainant regarding allegations of discrimination in violation of Title VII. 29 C.F.R. § 1614.501(e). A finding of discrimination raises a presumption of entitlement to an award of attorney's fees. Id. Attorney's fees shall be paid for services performed by an attorney after the filing of a written complaint. Id. An award of attorney's fees is determined by calculating the lodestar, i.e., by multiplying a reasonable hourly fee times a reasonable number of hours expended. Hensley v. Eckerhart, 461 U.S. 424 (1983); 29 C.F.R. § 1614.501(e)(2)(ii)(B). “There is a strong presumption that this amount represents the reasonable fee.” 29 C.F.R. § 1614.501(e)(2)(ii)(B). A reasonable hourly fee is the prevailing market rate in the relevant community. Blum v. Stenson, 465 U.S. 886 (1984). A petition for fees and costs must take the form of the verified statement required by the Commission's regulations at 29 C.F.R. § 1614.501(e)(2)(i). We cannot concur with the AJ's finding that complainant's use of two attorneys in this case was excessive. In so finding, we note that this was a complex nonselection case because it involved a claim of associational discrimination. The Commission has decided very few such claims. Additionally, the selection at issue was for a high level management position, which is afforded greater deference than a selection for a regular staff position, relying, as it must, on the subjective qualifications of management and leadership abilities. We further note that the agency also had two attorneys present for each day of the hearing. Accordingly, complainant is entitled to be compensated for the services of both attorneys. As to the hourly rate, we find, consistent with Commission precedent, that complainant is entitled to a fee award calculated at her attorney's current hourly rate of $200.00, rather than at the $180.00 hourly rate which was current at the time that the attorneys' fees were rendered. See Missouri v. Jenkins, 491 U.S. 274, 282-283 (1989). For the above reasons, complainant is to be awarded attorney's fees and costs in the amounts she requested. After a careful review of the record, we discern no basis to disturb the AJ's finding of discrimination. The findings of fact are supported by substantial evidence, and the AJ correctly applied the appropriate regulations, policies, and laws. Therefore, after a careful review of the record, including arguments and evidence not specifically discussed in this decision, the Commission REVERSES the agency's final order and directs the agency to take corrective action in accordance with this decision and the Order below. ORDER Within sixty (60) days of the date this decision becomes final, and to the extent it has not already done so, the agency is ordered to: The agency shall determine the appropriate amount of back pay (with interest, if applicable) and other benefits due complainant pursuant to 29 C.F.R. § 1614.501, no later than sixty (60) calendar days after the date this decision becomes final. Complainant is entitled to back pay amounting to the difference in pay and benefits she actually received from May 10, 1998, to September 1, 2000, and the pay and benefits she should have received had she been selected for, and entered on duty in the subject position beginning on May 10, 1998, and ending on September 1, 2000. Complainant is also entitled to a re-calculation of her retirement benefits based upon the higher salary she would have received had she been selected for the subject position. Complainant shall cooperate in the agency's efforts to compute the amount of back pay and benefits due, and shall provide all relevant information requested by the agency. If there is a dispute regarding the exact amount of back pay and/or benefits, the agency shall issue a check to the complainant for the undisputed amount within sixty (60) calendar days of the date the agency determines the amount it believes to be due. The complainant may petition for enforcement or clarification of the amount in dispute. The petition for clarification or enforcement must be filed with the Compliance Officer, at the address referenced in the statement entitled "Implementation of the Commission's Decision." The agency shall pay complainant $70,000.00 in non-pecuniary compensatory damages. The agency shall pay attorney's fees and costs in the amount of $39,516.84. The agency shall provide EEO training, with special emphasis on the agency's obligations under Title VII, to the agency official(s) found to have discriminated against complainant. The agency shall consider taking appropriate disciplinary action against the responsible management officials. The Commission does not consider training to be disciplinary action. The agency shall report its decision to the compliance officer. If the agency decides to take disciplinary action, it shall identify the action taken. If the agency decides not to take disciplinary action, it shall set forth the reason(s) for its decision not to impose discipline. If any of the responsible management officials have left the agency's employ, the agency shall furnish documentation of their departure date(s). The agency shall post the attached notice on all employee bulletin boards indicating that it has been found to have discriminated against an employee in violation of the Commission's regulations and Title VII. The agency is further directed to submit a report of compliance, as provided in the statement entitled “Implementation of the Commission's Decision.” The report shall include supporting documentation verifying that the corrective action has been implemented. POSTING ORDER The agency is ordered to post at its Aurora, Colorado Field Office, copies of the attached notice. Copies of the notice, after being signed by the agency's duly authorized representative, shall be posted by the agency within thirty (30) calendar days of the date this decision becomes final, and shall remain posted for sixty (60) consecutive days, in conspicuous places, including all places where notices to employees are customarily posted. The agency shall take reasonable steps to ensure that said notices are not altered, defaced, or covered by any other material. The original signed notice is to be submitted to the Compliance Officer at the address cited in the paragraph entitled "Implementation of the Commission's Decision," within ten (10) calendar days of the expiration of the posting period. ATTORNEY'S FEES (H1092) If complainant has been represented by an attorney (as defined by 29 C.F.R. § 1614.501(e)(1)(iii)), she is entitled to an award of reasonable attorney's fees incurred in the processing of the complaint. 29 C.F.R. § 1614.501(e). The award of attorney's fees shall be paid by the agency. The attorney shall submit a verified statement of fees to the agency -- not to the Equal Employment Opportunity Commission, Office of Federal Operations--within thirty (30) calendar days of this decision becoming final. The agency shall then process the claim for attorney's fees in accordance with 29 C.F.R. § 1614.501. IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501) Compliance with the Commission's corrective action is mandatory. The agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. The agency's report must contain supporting documentation, and the agency must send a copy of all submissions to the complainant. If the agency does not comply with the Commission's order, the complainant may petition the Commission for enforcement of the order. 29 C.F.R. § 1614.503(a). The complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled "Right to File A Civil Action." 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e- 16(c) (1994 & Supp. IV 1999). If the complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. § 1614.409. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0701) The Commission may, in its discretion, reconsider the decision in this case if the complainant or the agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. "Agency" or "department" means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z1199) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request that the Court appoint an attorney to represent you and that the Court permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File A Civil Action"). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations January 22, 2004 __________________ Date