Skip top navigation Skip to content

Print   Email  Share

STATEMENT OF WORK (SOW)
U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION HEADQUARTERS(HQ)
UNINTERRUPTED POWER SUPPLY, POWER DISTRIBUTION UNITS, AND SEALED BATTERY SYSTEM MAINTENANCE

I.  INTRODUCTION & BACKGROUND

The U.S. Equal Employment Opportunity Commission HQ (EEOC) located at 131 M St, NE, Washington, DC 20507 has a requirement for scheduled Preventive Maintenance Services (PMS) and inspection and unscheduled/emergency services and repairs for our HQ Uninterrupted Power Supply (UPS), associated Power Distribution Units (PDU's) and Sealed Battery System.  The UPS system provides backup power to EEOC's computer and telecommunications network agency-wide.  Proper upkeep of our UPS system is critical to EEOC's Office of Information and Technology function and support to the Commission.

II. SCOPE OF WORK (SOW):

The contractor shall perform scheduled PMS and inspection, and unscheduled/emergency services and repairs during the period of performance.  The contractor shall provide all labor, tools, equipment, parts, materials, and transportation to perform all services.

III. REQUIREMENTS:

Contractor shall conduct one scheduled UPS PMS, one scheduled UPS performance inspection and unscheduled/emergency services and repairs.  Emergency services require provider to be onsite within two hours of emergency service call.  See attachment for complete list of system models, serial numbers, and locations.  Contractor shall schedule PMS and inspection services for accuracy or deficiencies with the EEOC COR on all the following components.

Note: Any reference to UPS system includes the four attached PDUs listed in the attachment.

A.  PMS for UPS/PDUs includes at a minimum:

         1.  Visual Inspection of UPS Unit and PDU's:

a)     Inspect all printed circuit board connections for cleanliness, swab contacts if necessary.

b)     Inspect all power connections for signs of overheating.

c)     Inspect all subassemblies, bridges and legs for signs of component defects or stress.

d)     Inspect all DC capacitors for signs of leakage.

e)     Inspect all AC capacitors for signs of leakage.

f)      Inspect and inventory all customer-owned spare parts.

g)     Inspect for, and perform as required, any open engineering changes.

h)     If work is completed under a PowerTrust™ Ultra contract, inspect battery monitoring system.

         2.  Internal Operating Parameters of UPS and PDU's:

a)     DC Ground Detection Offset.

b)     Inverter leg current average balance.

c)     Output filter current average phase balance.

d)     Rectifier bridge current average leg balance.

e)     AC Protection settings are checked.

f)      DC Protection settings are checked.

g)     Input and Output Frequency and Voltage Bandwidth settings are checked.

h)     Verify DC filter capacitance.

i)      Verify AC tank and trap filter capacitance.

j)      Power Supply voltages and waveforms.

3.  External Operating Parameters of UPS and PDU's:

a)     System Input Voltages (all phases).

b)     System Input Currents (all phases).

c)     DC Charging Voltages (float and equalize), record settings, adjust to nominal.

d)     Rectifier phase on and walk up.

e)     Inverter phase on and walk up.

f)      Adjust all panel meters to measured values.

g)     System Bypass Voltages (all phases).

h)     Manual and UV Transfer Testing, verify uninterrupted transfer waveform (if applicable).

i)      Outage simulation, and battery capability testing, and verify charger current limit.

j)      Generator operation and interface verification (if applicable).

4.  Environmental Parameters of UPS and PDU's:

a)       UPS area ambient temperature and satisfactory condition of ventilating                equipment.

b)       General Cleanliness of UPS Power Module.

c)       General Cleanliness of UPS area.

d)       Replace all air filters.

e)       Clean control panel/CRT screen.

f)        Flywheel only: Drain oil, change oil, and replace filters.

 

5.  General Battery System of UPS and PDU's (Full PMS listed separately below):

a)     General appearance of Battery System (all types).

b)     General cleanliness of Battery System area (all types).

c)     Inspect cells for physical abnormalities.

d)     Inspect all DC connections for abnormalities.

e)     Battery System area ambient temperature and satisfactory condition of ventilating equipment.

f)      For internal batteries only, measure and record:

                                               i.          Overall battery float voltage,

                                             ii.          Charger output current and voltage, and

                                           iii.           Negative terminal temperature of one cell/battery per battery cabinet shelf or rack tier.

        

6.  Monitoring System Parameters of UPS and PDU's:

 

a)     Alarm archive review and printing.

b)     Alarm lamp test-local and remote.

c)     Replace all open monitor bulbs.

d)     If work is completed under a PowerTrust™ Ultra contract, inspect battery monitoring system.

e)     Review Battery Test in history.

7.  General

a)     Provide customer consultation.

b)     Provide verbal recommendations.

c)     Provide results of general observations.

B.  Performance Inspection includes at a minimum:

 

      1.  Environmental Parameters of UPS and PDU's:

a)     UPS area ambient temperature and humidity.

b)     Operating condition of ventilating equipment and cooling equipment.

c)     General Cleanliness of UPS Power Module.

d)     General Cleanliness of UPS area.

e)     Replace air filters if applicable.

f)      Clean control panel/CRT screen (if applicable).

2. Battery System Checks of UPS and PDU's:

 

a)     General appearance of Battery System (external batteries).

b)     General cleanliness of Battery System area.

c)     Battery System area ambient temperature and satisfactory condition of ventilating

equipment.

d)     Inspect jars/cells for physical case abnormalities (external batteries).

e)     Inspect all DC power interconnections for abnormalities (external batteries).

3. Monitoring System Parameters of UPS and PDU's:

a)     Download, print and review of alarm history/event.

b)     Download print and review of present front panel metering values:

                                                         i.          System Input Voltages, Currents, and Frequency (all phases),

                                                       ii.          Rectifier Input Voltages, Currents, and Frequency (all phases),

                                                     iii.          DC Charging Voltages and Current,

                                                     iv.          Inverter Output Voltages, Currents, and Frequency (all phases),

                                                       v.          System Output Voltages, Currents, and Frequency (all phases), and

                                                     vi.          System Bypass Voltages and Currents (all phases).

c)     Download print and review of battery self test data.

d)     Download and print of unit configuration report.

e)     Operating status or remote monitor status panels.

4. General

a)     Provide customer consultation.

b)     Provide verbal recommendations.

c)     Provide results of general observations.

C.  Unscheduled and emergency services and repairs:

Contractor shall provide unscheduled and emergency services and repairs on a 24 hour/7 days a week basis upon service call from EEOC Facilities Staff.  Contractor shall respond and be on-site to render services within two hours of calls for emergency services and within four hours for non-emergency unscheduled services. Contractor will accept four hour response rate when contractor surpasses two hour emergency response time and eight hour rate when contractor surpasses scheduled services or non- emergency four hour response rate.  Contractor shall provide written cost estimate to the extent possible and receive approval from COR before starting repair work associated with unscheduled or emergency repairs. 

IV. DELIVERABLES

Contractor shall provide EEOC COR via e-mail or in person with a legible summary of all services performed prior to leaving the premises.  Summary for PMS and inspection shall include at a minimum a check list of services rendered.  Contractor's service summary or record must be on contractor's official document, i.e., service ticket, work order or letterhead. 

V. PERIOD OF PERFORMANCE

The period of performance will be from date of award thru 7 months.

VI. PAYMENTS

The method of payment will be made by the Government-wide Commercial Purchase Card.

VII. CERTIFICATIONS

Only service technicians with up to date Eaton UPS equipment certifications may provide services upon contract award. 

VIII. EQUIPMENT AND LOCATION

Eaton UPS 9390-160 (2 ea), VRLA Sealed Battery (160 ea) [4 Cabinets with 40 batteries each], Eaton PDU (4 ea)

EQUIPMENT

SERIAL NO.

EEOC ROOM NO./LOCATION

UPS 1

EB1950BA01

4NE21K OIT UPS Room / inside Main LAN Room 4NE17N

Battery Cabinets 1 & 2 (UPS 1)

n/a

4NE21K OIT UPS Room / inside Main LAN Room 4NE17N

UPS 2

EB194CBA01

4NE21K OIT UPS Room / inside Main LAN Room 4NE17N

Battery Cabinets 1& 2  (UPS 2)

n/a

5NE11N / inside LAN Closet

POWER DISTRIBUTION UNIT (PDU1)

EATON

4NE17N Main LAN Room (rear)

PDU2

EATON

4NE17N Main LAN Room (rear)

PDU3

EATON

4NE17N Main LAN Room (rear)

PDU4

EATON

4NE17N Main LAN Room (rear)