The U.S. Equal Employment Opportunity Commission


2005 EEO-1 AGGREGATE REPORT
NAICS-5 Code 56142 - Telephone Call Centers

(396 UNITS)

Number Employed
Racial/Ethnic Group and Sex Total Employment Officials & Managers Professionals Technicians Sales Workers Office & Clerical Workers Craft Workers Operatives Laborers Service Workers
ALL EMPLOYEES 137,678 9,499 6,327 3,647 30,860 65,044 810 18,052 501 2,938
Men 53,254 4,913 3,006 2,437 12,814 21,307 746 6,495 185 1,351
Women 84,424 4,586 3,321 1,210 18,046 43,737 64 11,557 316 1,587
WHITE 81,019 7,502 4,877 2,427 19,533 37,072 649 7,392 253 1,314
Men 33,349 3,952 2,363 1,613 8,427 12,809 605 2,849 91 640
Women 47,670 3,550 2,514 814 11,106 24,263 44 4,543 162 674
MINORITY 56,659 1,997 1,450 1,220 11,327 27,972 161 10,660 248 1,624
Men 19,905 961 643 824 4,387 8,498 141 3,646 94 711
Women 36,754 1,036 807 396 6,940 19,474 20 7,014 154 913
BLACK 33,826 1,075 660 545 7,376 16,362 90 6,551 79 1,088
Men 10,725 477 242 394 2,719 4,450 76 1,871 48 448
Women 23,101 598 418 151 4,657 11,912 14 4,680 31 640
HISPANIC 18,361 670 459 396 3,003 9,610 53 3,587 154 429
Men 7,165 342 217 229 1,240 3,275 49 1,565 41 207
Women 11,196 328 242 167 1,763 6,335 4 2,022 113 222
ASIAN AMERICAN 3,296 216 305 250 643 1,517 11 295 9 50
Men 1,566 132 173 184 295 611 9 133 3 26
Women 1,730 84 132 66 348 906 2 162 6 24
AMERICAN INDIAN 1,176 36 26 29 305 483 7 227 6 57
Men 449 10 11 17 133 162 7 77 2 30
Women 727 26 15 12 172 321 0 150 4 27
PARTICIPATION RATE
ALL EMPLOYEES 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Men 38.7 51.7 47.5 66.8 41.5 32.8 92.1 36.0 36.9 46.0
Women 61.3 48.3 52.5 33.2 58.5 67.2 7.9 64.0 63.1 54.0
WHITE 58.8 79.0 77.1 66.5 63.3 57.0 80.1 40.9 50.5 44.7
Men 24.2 41.6 37.3 44.2 27.3 19.7 74.7 15.8 18.2 21.8
Women 34.6 37.4 39.7 22.3 36.0 37.3 5.4 25.2 32.3 22.9
MINORITY 41.2 21.0 22.9 33.5 36.7 43.0 19.9 59.1 49.5 55.3
Men 14.5 10.1 10.2 22.6 14.2 13.1 17.4 20.2 18.8 24.2
Women 26.7 10.9 12.8 10.9 22.5 29.9 2.5 38.9 30.7 31.1
BLACK 24.6 11.3 10.4 14.9 23.9 25.2 11.1 36.3 15.8 37.0
Men 7.8 5.0 3.8 10.8 8.8 6.8 9.4 10.4 9.6 15.2
Women 16.8 6.3 6.6 4.1 15.1 18.3 1.7 25.9 6.2 21.8
HISPANIC 13.3 7.1 7.3 10.9 9.7 14.8 6.5 19.9 30.7 14.6
Men 5.2 3.6 3.4 6.3 4.0 5.0 6.0 8.7 8.2 7.0
Women 8.1 3.5 3.8 4.6 5.7 9.7 0.5 11.2 22.6 7.6
ASIAN AMERICAN 2.4 2.3 4.8 6.9 2.1 2.3 1.4 1.6 1.8 1.7
Men 1.1 1.4 2.7 5.0 1.0 0.9 1.1 0.7 0.6 0.9
Women 1.3 0.9 2.1 1.8 1.1 1.4 0.2 0.9 1.2 0.8
AMERICAN INDIAN 0.9 0.4 0.4 0.8 1.0 0.7 0.9 1.3 1.2 1.9
Men 0.3 0.1 0.2 0.5 0.4 0.2 0.9 0.4 0.4 1.0
Women 0.5 0.3 0.2 0.3 0.6 0.5 0.0 0.8 0.8 0.9

This page was last modified on April 19, 2007.

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