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Federal Sector ADR: Equal Employment Opportunity Commission (EEOC)

Equal Employment Opportunity Commission (EEOC)

Contact:

Victor Voloshin, Chief Mediator Officer
(202) 663-4095

Fiscal Year	2006	2007	2008	2009
Size of Work Force	2,197	2,198	2,208	2,355
Pre-Complaint Process
Completed/Ended Counselings	46	54	52	56
Offered ADR	46	54	50	42
Processed and Completed (Participations)	12	15	18	14
Resolutions (Settlements and Withdrawals)	8	4	4	7
Formal Complaint Process
Complaint Closures	30	17	12	36
Offered ADR	5	17	3	9
Processed and Completed (Participations)	5	8	3	9
Resolutions (Settlements and Withdrawals)	5	7	2	6

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	2,791	2,924	2,778	2,608	2,479	2,358
Pre-Complaint Process
Completed Counseling Contacts	91	96	104	72	49	50
Offered ADR	N/A	N/A	41	56	55	44
Processed in ADR	14	8	9	12	16	14
Completed ADR	14	4	9	10	16	16
Resolved Disputes	1	2	5	6	8	7
Formal Complaint Process
Complaints Filed	61	35	46	39	31	26
Complaints in Inventory	158	89	119	99	87	64
Offered ADR	N/A	N/A	20	23	9	26
Processed in ADR	N/A	3	7	13	9	9
Completed ADR	24	0	8	10	13	10
Resolved Disputes	21	0	2	6	9	5