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Agency or Department Total Number Complaint Closures APD Complaint Closures from Date Complaint Filed/ Remanded Total Number Dismissals APD Dismissals by FAD or FO from Date Complaint Filed/ Remanded Total Number Merit Final Agency Decisions (FADs)  (No AJ Decision)  APD Merit FADS from Date Complaint Filed/ Remanded *Number Final Orders (FOs) of Merit AJ Decisions APD FOs of Merit AJ Decisions from Date Complaint Filed/ Remanded *Total Number Complaint Closures Finding Discrimi-nation APD Complaint Closures Finding Discrimi-nation from Date Complaint Filed/ Remanded *Total Number Complaint Closures Finding No Discrimi-nation APD Complaint Closures FInding No Discrimination from Date Complaint Filed/ Remanded
Table B-10
FY 2012 Total Number and Average Processing Days for All Complaint Closures
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 3 845 1 934 0 0 0 0 0 0 0 0
Agency for International Development 16 398.81 7 92.14 1 830 1 1,525.00 0 0 2 1,177.50
American Battle Monuments Commission 0 0 0 0 0 0 0 0 0 0 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0 0 0 0 0 0 0 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 4 243.5 0 0 4 243.5 0 0 0 0 4 243.5
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 14 356.29 5 235.8 2 326 1 939 0 0 3 530.33
Central Intelligence Agency 39 585.38 10 151.3 6 590.33 11 1,186.82 0 0 17 976.29
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0 0 0 0 0 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0 0 0 0 0 0 0
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0 0 0 0 0 0 0
Commodity Futures Trading Commission 2 314 0 0 2 314 0 0 0 0 2 314
Consumer Financial Protection Bureau 7 181.29 0 0 3 301 0 0 0 0 3 301
Consumer Product Safety Commission 2 380 0 0 1 416 0 0 0 0 1 416
Corporation for National and Community Service 3 431.67 0 0 3 431.67 0 0 0 0 3 431.67
Court Services and Offender Supervision Agency for the District of Columbia 15 756.93 2 85 2 393 5 901.8 1 1,745.00 6 591.67
Defense Army and Air Force Exchange 89 318.17 20 75.3 14 346.29 13 886.31 1 324 26 617.15
Defense Commissary Agency 120 318.85 22 12.91 27 349.44 18 728.11 1 913 44 491.55
Defense Contract Audit Agency 32 252.25 4 40.75 7 357.57 3 503.33 0 0 10 401.3
Defense Contract Management Agency 38 345.03 16 119.69 8 496.63 0 0 0 0 8 496.63
Defense Finance and Accounting Service 39 352.74 9 12.11 8 309.25 6 697.83 1 375 13 483.54
Defense Human Resources Activity 5 149 1 32 0 0 0 0 0 0 0 0
Defense Information Systems Agency 8 686.75 5 996.4 0 0 0 0 0 0 0 0
Defense Intelligence Agency 34 518.88 11 54.09 7 681.29 7 1,004.00 2 1,487.00 12 735.25
Defense Joint Task Force National Capital Region Medical 7 92 5 53 0 0 0 0 0 0 0 0
Defense Logistics Agency 136 463.1 14 82.14 38 493.92 23 682.26 2 384 59 571.07
Defense Media Activity 3 453 0 0 0 0 0 0 0 0 0 0
Defense Missile Defense Agency 0 0 0 0 0 0 0 0 0 0 0 0
Defense National Geospatial-Intelligence Agency 20 427.3 5 113 4 666.75 3 684.67 0 0 7 674.43
Defense National Guard Bureau 33 327.39 23 354.74 3 361.67 0 0 0 0 3 361.67
Defense National Security Agency 17 636.29 4 320 5 376.4 4 1,378.00 2 1,776.00 7 548.86
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0 0 0 0 0 0 0
Defense Office of the Inspector General 3 468.67 1 8 0 0 0 0 0 0 0 0
Defense Office of the Secretary - Wash. Hqtrs. Services 45 569.62 13 245.15 6 663.5 7 1,174.14 0 0 13 938.46
Defense Security Service 6 166.67 2 100 3 200 0 0 0 0 3 200
Defense Technical Information Center 1 599 0 0 0 0 0 0 0 0 0 0
Defense Threat Reduction Agency 8 742.75 4 868.75 0 0 0 0 0 0 0 0
Defense TRICARE Management Activity 7 217.29 5 107.8 0 0 0 0 0 0 0 0
Defense Uniformed Services University 0 0 0 0 0 0 0 0 0 0 0 0
Department of Agriculture 453 633.2 48 111.85 151 638.32 55 849.15 11 946 195 680.43
Department of Commerce 432 465.11 57 151.47 189 569.24 100 642.38 8 535.63 281 596.22
Department of Defense Education Activity 55 405.89 10 53.7 12 385.67 6 843.17 0 0 18 538.17
Department of Education 46 565.93 2 92 17 358.24 12 1,057.08 0 0 29 647.41
Department of Energy 63 344.75 6 242 18 371.67 3 638.67 2 354.5 19 415.63
Department of Health and Human Services 409 340.52 95 69.84 96 404.14 34 706.97 4 1,068.00 126 464.78
Department of Homeland Security 1,097 461.88 180 177.51 337 493.66 218 747.68 13 831.46 542 587.73
Department of Housing and Urban Development 73 594.14 3 393.67 25 624.24 15 747.73 0 0 40 670.55
Department of Justice 857 591.89 110 135.89 362 775.83 144 759.65 17 773.47 489 771.14
Department of Labor 134 505.19 19 407.32 44 357.14 12 752.08 0 0 56 441.77
Department of State 110 413.4 16 24.13 40 460.58 14 700.64 3 816.33 51 505.55
Department of the Air Force 500 482.59 76 146.8 96 839.44 97 729.6 7 953.71 186 777.85
Department of the Army 1,116 324.63 237 52.69 181 528.11 122 743.84 10 981.5 293 602.46
Department of the Interior 307 487.03 31 197.16 104 574.44 42 822.02 3 789 143 642.66
Department of the Navy 904 332.14 147 56.65 117 477.23 76 928.68 8 1,385.38 185 623.42
Department of the Treasury 407 468.29 51 260.61 123 355.41 103 782.28 6 543.67 220 550.13
Department of Transportation 335 411.26 87 135.53 89 413.53 53 672.89 3 1,037.33 139 498.96
Department of Veterans Affairs 2,123 393.83 406 107.48 597 464.04 376 679.39 42 790.57 931 536.28
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 49 712.04 3 434.33 13 899.31 10 868.4 1 1,373.00 22 863.73
Equal Employment Opportunity Commission 20 329.05 5 161.2 5 529.8 3 601 0 0 8 556.5
Export-Import Bank of the US 1 330 1 330 0 0 0 0 0 0 0 0
Farm Credit Administration 0 0 0 0 0 0 0 0 0 0 0 0
Farm Credit System Insurance Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Federal Communications Commission 2 90 2 90 0 0 0 0 0 0 0 0
Federal Deposit Insurance Corporation 42 291.31 12 158.5 12 407.42 2 660.5 0 0 14 443.57
Federal Election Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Energy Regulatory Commission 10 152.3 2 60 6 200 0 0 0 0 6 200
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 6 199.83 1 170 0 0 0 0 0 0 0 0
Federal Labor Relations Authority 0 0 0 0 0 0 0 0 0 0 0 0
Federal Maritime Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Mediation and Conciliation Service 2 15 0 0 0 0 0 0 0 0 0 0
Federal Mine Safety & Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Reserve System--Board of Governors 6 310.17 0 0 0 0 1 792 0 0 1 792
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Trade Commission 1 1,115.00 0 0 0 0 1 1,115.00 0 0 1 1,115.00
General Services Administration 85 425.05 11 42.82 21 397.57 23 740.43 0 0 44 576.8
Government Printing Office 29 329.86 5 33.8 11 358.45 2 1,000.00 0 0 13 457.15
Harry S. Truman Scholarship Foundation 0 0 0 0 0 0 0 0 0 0 0 0
Holocaust Memorial Museum U.S. 0 0 0 0 0 0 0 0 0 0 0 0
Institute of Museum and Library Services 0 0 0 0 0 0 0 0 0 0 0 0
Inter-American Foundation 0 0 0 0 0 0 0 0 0 0 0 0
International Boundary and Water Commission 0 0 0 0 0 0 0 0 0 0 0 0
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 195 0 0 0 0 0 0 0 0 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0 0 0 0 0 0 0
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0 0 0 0 0 0 0
Marine Mammal Commission 0 0 0 0 0 0 0 0 0 0 0 0
Merit Systems Protection Board 1 231 0 0 0 0 0 0 0 0 0 0
Millennium Challenge Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 38 565.26 9 98.89 11 516.36 10 1,214.40 0 0 21 848.76
National Archives and Records Administration 11 685.27 2 64 3 636 3 1,161.33 0 0 6 898.67
National Capital Planning Commission 0 0 0 0 0 0 0 0 0 0 0 0
National Council on Disability 0 0 0 0 0 0 0 0 0 0 0 0
National Credit Union Administration 7 424.57 0 0 1 541 0 0 0 0 1 541
National Endowment for the Arts 3 324.33 1 77 0 0 0 0 0 0 0 0
National Endowment for the Humanities 0 0 0 0 0 0 0 0 0 0 0 0
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 6 817.33 1 21 3 760.67 0 0 0 0 3 760.67
National Indian Gaming Commission 1 304 0 0 0 0 0 0 0 0 0 0
National Labor Relations Board 8 288.88 1 22 2 234.5 1 554 1 242 2 390.5
National Mediation Board 0 0 0 0 0 0 0 0 0 0 0 0
National Reconnaissance Office 7 542.14 2 75 2 333.5 2 1,094.00 0 0 4 713.75
National Science Foundation 6 364 0 0 0 0 0 0 0 0 0 0
National Transportation Safety Board 2 176 0 0 1 276 0 0 0 0 1 276
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0 0 0 0 0 0 0
Nuclear Regulatory Commission 16 298.19 0 0 0 0 1 632 0 0 1 632
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Office of Government Ethics 2 15 2 15 0 0 0 0 0 0 0 0
Office of Personnel Management 28 504.64 6 131.17 8 1,128.25 5 134.8 0 0 13 746.15
Office of Special Counsel 0 0 0 0 0 0 0 0 0 0 0 0
Office of the Director of National Intelligence 4 474 1 157 1 269 0 0 0 0 1 269
Overseas Private Investment Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Peace Corps 4 508.75 1 934 3 367 0 0 0 0 3 367
Pension Benefit Guaranty Corporation 20 437.2 6 34.33 5 361.8 6 927.17 2 494.5 9 709.22
Postal Regulatory Commission 0 0 0 0 0 0 0 0 0 0 0 0
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 1 660 0 0 0 0 0 0 0 0 0 0
Securities and Exchange Commission 4 308.25 2 282 2 334.5 0 0 0 0 2 334.5
Selective Service System 2 288 0 0 0 0 0 0 0 0 0 0
Small Business Administration 38 313.29 14 21 7 329 5 581 0 0 12 434
Smithsonian Institution 15 500.27 4 38.5 5 213.2 3 662.33 0 0 8 381.63
Social Security Administration 414 506.13 58 144.29 136 459.63 116 798.17 12 1,062.08 240 593.14
Tennessee Valley Authority 58 330.36 5 16.6 20 236.25 14 546.36 1 302 33 365.82
Trade and Development Agency 0 0 0 0 0 0 0 0 0 0 0 0
U.S. Postal Service 4,579 275.45 1,588 55.39 1,088 277.48 848 630.97 50 974.72 1,886 417.94
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF













Cabinet Level Subtotal 14,651 382.46 3,333 90.67 3,816 462.61 2,414 703.93 196 883.88 6,034 545.47
Midsize Agencies Subtotal 774 475.76 122 116.83 236 470.94 188 771.18 14 1,030.00 410 589.52
Small Agencies Subtotal 276 424.89 57 132.3 66 407.67 38 1,004.18 4 744 100 620.89
Micro Agencies Subtotal 5 513 3 321.33 0 0 0 0 0 0 0 0
Government-wide 15,706 387.84 3,515 92.45 4,118 462.21 2,640 713.04 214 890.82 6,544 549.38

NRF = No Report Filed

*This column also includes Merit Decisions (with AJ Decision) that are not fully implemented (i.e. appealed) by the agency.