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Table B-21 Complaint Closures with Benefits

Agency or Department Number Complaint Closures with Benefits Number Complaint Closures w/ Monetary Benefits Total Amount Back Pay / Front Pay Total Amount Lump Sum Payments Total Amount Compensatory Damages Total Amount Attorney's Fees and Costs Total Amount All Monetary Benefits Average Monetary Benefits Per Complaint Closures With Benefits Number Complaint Closures with Non-Monetary Benefits % Complaint Closures with Non-Monetary Benefits
Table B-21
FY 2012 Complaint Closures with Benefits
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 2 2 $0.00 $27,010.74 $0.00 $24,489.26 $51,500.00 $25,750.00 0 0.00%
Agency for International Development 4 4 $12,500.00 $144,000.00 $50,000.00 $46,524.17 $253,024.17 $63,256.04 0 0.00%
American Battle Monuments Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 6 1 $0.00 $35,000.00 $0.00 $0.00 $35,000.00 $5,833.33 6 100.00%
Central Intelligence Agency 10 8 $10,700.00 $11,500.00 $198,000.00 $38,000.00 $258,200.00 $25,820.00 6 60.00%
Chemical Safety and Hazard Investigation Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Commodity Futures Trading Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Consumer Financial Protection Bureau 3 2 $0.00 $25,000.00 $0.00 $15,000.00 $40,000.00 $13,333.33 3 100.00%
Consumer Product Safety Commission 1 1 $0.00 $0.00 $0.00 $500.00 $500.00 $500.00 1 100.00%
Corporation for National and Community Service 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 6 5 $0.00 $2,000.00 $20,409.77 $40,331.00 $62,740.77 $10,456.80 1 16.67%
Defense Army and Air Force Exchange 27 16 $8,564.25 $52,041.00 $55,250.00 $5,059.00 $120,914.25 $4,478.31 11 40.74%
Defense Commissary Agency 37 19 $63,700.00 $465,300.00 $76,586.00 $213,193.82 $818,779.82 $22,129.18 27 72.97%
Defense Contract Audit Agency 12 7 $0.00 $21,000.00 $850.00 $0.00 $21,850.00 $1,820.83 5 41.67%
Defense Contract Management Agency 9 4 $0.00 $12,500.00 $30,739.00 $25,000.00 $68,239.00 $7,582.11 5 55.56%
Defense Finance and Accounting Service 14 11 $49,450.65 $115,026.29 $2,000.00 $23,500.00 $189,976.94 $13,569.78 9 64.29%
Defense Human Resources Activity 1 1 $0.00 $20,000.00 $0.00 $0.00 $20,000.00 $20,000.00 0 0.00%
Defense Information Systems Agency 2 1 $0.00 $25,000.00 $0.00 $0.00 $25,000.00 $12,500.00 2 100.00%
Defense Intelligence Agency 6 5 $0.00 $145,000.00 $32,500.00 $95,800.00 $273,300.00 $45,550.00 1 16.67%
Defense Joint Task Force National Capital Region Medical 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Logistics Agency 49 26 $4,753.00 $379,638.79 $0.00 $114,094.46 $498,486.25 $10,173.19 32 65.31%
Defense Media Activity 2 1 $0.00 $0.00 $35,000.00 $19,000.00 $54,000.00 $27,000.00 1 50.00%
Defense Missile Defense Agency 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense National Geospatial-Intelligence Agency 7 7 $0.00 $31,350.00 $0.00 $11,300.00 $42,650.00 $6,092.86 2 28.57%
Defense National Guard Bureau 6 2 $0.00 $551,948.43 $4,482.95 $2,580.50 $559,011.88 $93,168.65 4 66.67%
Defense National Security Agency 4 4 $0.00 $20,000.00 $0.00 $8,100.00 $28,100.00 $7,025.00 1 25.00%
Defense Nuclear Facilities Safety Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Defense Office of the Inspector General 2 2 $0.00 $90,000.00 $7,500.00 $0.00 $97,500.00 $48,750.00 0 0.00%
Defense Office of the Secretary - Wash. Hqtrs. Services 12 8 $0.00 $135,500.00 $0.00 $152,618.75 $288,118.75 $24,009.90 10 83.33%
Defense Security Service 1 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 1 100.00%
Defense Technical Information Center 1 1 $0.00 $3,650.64 $0.00 $0.00 $3,650.64 $3,650.64 0 0.00%
Defense Threat Reduction Agency 4 3 $0.00 $41,000.00 $0.00 $80,000.00 $121,000.00 $30,250.00 4 100.00%
Defense TRICARE Management Activity 1 1 $0.00 $35,000.00 $0.00 $0.00 $35,000.00 $35,000.00 1 100.00%
Defense Uniformed Services University 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Department of Agriculture 181 138 $25,029.91 $1,466,933.17 $281,950.00 $1,120,659.76 $2,894,572.84 $15,992.12 139 76.80%
Department of Commerce 81 61 $197,480.67 $455,172.01 $89,000.00 $313,085.19 $1,054,737.87 $13,021.46 62 76.54%
Department of Defense Education Activity 23 17 $0.00 $177,804.24 $0.00 $212,800.00 $390,604.24 $16,982.79 15 65.22%
Department of Education 10 6 $0.00 $2,200.00 $0.00 $34,600.00 $36,800.00 $3,680.00 8 80.00%
Department of Energy 29 23 $98,367.00 $566,500.00 $0.00 $254,242.55 $919,109.55 $31,693.43 18 62.07%
Department of Health and Human Services 160 115 $132,918.53 $1,408,654.86 $303,000.00 $1,045,493.68 $2,890,067.07 $18,062.92 124 77.50%
Department of Homeland Security 254 133 $235,228.56 $1,493,440.80 $461,435.14 $842,332.48 $3,032,436.98 $11,938.73 207 81.50%
Department of Housing and Urban Development 23 20 $35,001.00 $291,153.00 $105,960.08 $137,128.00 $569,242.08 $24,749.66 19 82.61%
Department of Justice 162 107 $71,854.36 $1,538,126.40 $243,500.00 $356,864.93 $2,210,345.69 $13,644.11 114 70.37%
Department of Labor 49 35 $33,916.43 $348,242.48 $1,700.00 $151,854.02 $535,712.93 $10,932.92 32 65.31%
Department of State 29 15 $0.00 $340,261.89 $0.00 $233,604.00 $573,865.89 $19,788.48 20 68.97%
Department of the Air Force 181 99 $31,102.13 $1,075,161.52 $306,600.00 $662,242.37 $2,075,106.02 $11,464.67 98 54.14%
Department of the Army 483 244 $317,827.61 $2,328,722.40 $716,721.21 $1,175,548.05 $4,538,819.27 $9,397.14 387 80.12%
Department of the Interior 110 75 $14,681.00 $833,239.40 $37,967.53 $190,232.84 $1,076,120.77 $9,782.92 74 67.27%
Department of the Navy 430 303 $197,804.00 $1,661,145.00 $614,371.00 $1,427,605.00 $3,900,925.00 $9,071.92 206 47.91%
Department of the Treasury 102 61 $8,506.00 $209,155.00 $315,137.00 $259,679.00 $792,477.00 $7,769.38 93 91.18%
Department of Transportation 96 68 $58,588.51 $331,478.17 $87,000.00 $458,977.34 $936,044.02 $9,750.46 75 78.13%
Department of Veterans Affairs 559 308 $41,596.33 $5,824,770.09 $1,258,648.30 $1,592,937.10 $8,717,951.82 $15,595.62 360 64.40%
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 13 9 $0.00 $22,892.00 $15,000.00 $598,000.00 $635,892.00 $48,914.77 10 76.92%
Equal Employment Opportunity Commission 6 4 $0.00 $13,500.00 $0.00 $6,150.00 $19,650.00 $3,275.00 4 66.67%
Export-Import Bank of the US 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Farm Credit Administration 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Farm Credit System Insurance Corporation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Communications Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Deposit Insurance Corporation 14 8 $9,912.02 $316,843.98 $0.00 $16,500.00 $343,256.00 $24,518.29 14 100.00%
Federal Election Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Energy Regulatory Commission 1 1 $0.00 $25,000.00 $0.00 $0.00 $25,000.00 $25,000.00 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 5 4 $15,785.00 $144,425.00 $0.00 $31,000.00 $191,210.00 $38,242.00 4 80.00%
Federal Labor Relations Authority 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Maritime Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Mediation and Conciliation Service 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Mine Safety & Health Review Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Federal Reserve System--Board of Governors 2 2 $0.00 $67,012.50 $0.00 $7,500.00 $74,512.50 $37,256.25 0 0.00%
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Trade Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
General Services Administration 18 13 $79,699.84 $114,800.00 $4,336.00 $80,534.23 $279,370.07 $15,520.56 13 72.22%
Government Printing Office 10 7 $0.00 $50,000.00 $0.00 $105,200.00 $155,200.00 $15,520.00 3 30.00%
Harry S. Truman Scholarship Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Holocaust Memorial Museum U.S. 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Institute of Museum and Library Services 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Inter-American Foundation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
International Boundary and Water Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 1 $0.00 $29,840.00 $0.00 $10,000.00 $39,840.00 $39,840.00 1 100.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
John F. Kennedy Center for the Performing Arts 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Marine Mammal Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Merit Systems Protection Board 1 1 $0.00 $5,000.00 $0.00 $0.00 $5,000.00 $5,000.00 0 0.00%
Millennium Challenge Corporation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 7 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 7 100.00%
National Archives and Records Administration 3 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 3 100.00%
National Capital Planning Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Council on Disability 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Credit Union Administration 6 5 $131,277.44 $67,500.00 $0.00 $11,000.00 $209,777.44 $34,962.91 3 50.00%
National Endowment for the Arts 2 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 2 100.00%
National Endowment for the Humanities 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 2 2 $0.00 $27,000.00 $0.00 $1,000.00 $28,000.00 $14,000.00 2 100.00%
National Indian Gaming Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Labor Relations Board 4 3 $0.00 $7,985.00 $0.00 $44,000.00 $51,985.00 $12,996.25 1 25.00%
National Mediation Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
National Reconnaissance Office 1 1 $0.00 $80,000.00 $0.00 $0.00 $80,000.00 $80,000.00 1 100.00%
National Science Foundation 6 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 6 100.00%
National Transportation Safety Board 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Nuclear Regulatory Commission 11 7 $0.00 $129,211.00 $0.00 $68,200.00 $197,411.00 $17,946.45 7 63.64%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety &Health Review Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of Government Ethics 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of Personnel Management 3 3 $22,000.00 $20,000.00 $0.00 $2,000.00 $44,000.00 $14,666.67 3 100.00%
Office of Special Counsel 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Office of the Director of National Intelligence 2 2 $0.00 $80,000.00 $0.00 $10,400.00 $90,400.00 $45,200.00 2 100.00%
Overseas Private Investment Corporation 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Peace Corps 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Pension Benefit Guaranty Corporation 2 2 $0.00 $0.00 $1,500.00 $11,067.56 $12,567.56 $6,283.78 1 50.00%
Postal Regulatory Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 1 1 $0.00 $3,500.00 $0.00 $0.00 $3,500.00 $3,500.00 0 0.00%
Securities and Exchange Commission 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
Selective Service System 2 2 $0.00 $0.00 $0.00 $60,000.00 $60,000.00 $30,000.00 1 50.00%
Small Business Administration 11 6 $0.00 $74,000.00 $25,000.00 $91,200.00 $190,200.00 $17,290.91 9 81.82%
Smithsonian Institution 3 3 $0.00 $255,260.00 $0.00 $0.00 $255,260.00 $85,086.67 3 100.00%
Social Security Administration 54 26 $1,817.65 $693,390.65 $8,500.00 $256,281.86 $959,990.16 $17,777.60 47 87.04%
Tennessee Valley Authority 13 12 $0.00 $136,580.00 $37,500.00 $10,500.00 $184,580.00 $14,198.46 10 76.92%
Trade and Development Agency 0 0 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 0 0.00%
U.S. Postal Service 862 663 $960,119.93 $502,055.00 $3,346,413.61 $1,386,657.69 $6,195,246.23 $7,187.06 448 51.97%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF











Cabinet Level Subtotal 4,021 2,610 $2,586,489.87 $22,998,170.58 $8,414,311.82 $12,606,790.53 $46,605,762.80 $11,590.59 2,615 65.03%
Midsize Agencies Subtotal 139 82 $113,429.51 $1,658,766.63 $90,336.00 $1,070,016.09 $2,932,548.23 $21,097.47 119 85.61%
Small Agencies Subtotal 95 64 $170,262.44 $922,473.50 $269,909.77 $490,872.73 $1,853,518.44 $19,510.72 55 57.89%
Micro Agencies Subtotal 2 2 $0.00 $27,010.74 $0.00 $24,489.26 $51,500.00 $25,750.00 0 0.00%
Government-wide 4,257 2,758 $2,870,181.82 $25,606,421.45 $8,774,557.59 $14,192,168.61 $51,443,329.47 $12,084.41 2,789 65.52%

NRF = No Report Filed