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Agency or Department Number Completed/ Ended Counselings Number Completed/ Ended Counselings  Offered ADR  % Completed/ Ended Counselings Offered ADR (Offer Rate) Number Offers Rejected by Individual  Total Completed/ Ended Counselings Accepted/Participated in ADR Program % Completed/ Ended Counselings Accepted into ADR Program (Participation Rate)
Table B-4
FY 2012
Pre-Complaint ADR Offers, Rejections, and Acceptances
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0.00% 0 0 0.00%
Agency for International Development 34 29 85.29% 24 5 14.71%
American Battle Monuments Commission 1 1 100.00% 1 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 5 4 80.00% 4 0 0.00%
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 53 53 100.00% 51 2 3.77%
Central Intelligence Agency 42 38 90.48% 28 10 23.81%
Chemical Safety and Hazard Investigation Board 2 2 100.00% 2 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00%
Commodity Futures Trading Commission 1 1 100.00% 1 0 0.00%
Consumer Financial Protection Bureau 15 13 86.67% 6 7 46.67%
Consumer Product Safety Commission 3 3 100.00% 2 1 33.33%
Corporation for National and Community Service 7 0 0.00% 0 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 24 9 37.50% 5 4 16.67%
Defense Army and Air Force Exchange 336 336 100.00% 254 76 22.62%
Defense Commissary Agency 227 184 81.06% 62 122 53.74%
Defense Contract Audit Agency 45 7 15.56% 2 5 11.11%
Defense Contract Management Agency 85 38 44.71% 2 36 42.35%
Defense Finance and Accounting Service 92 71 77.17% 16 55 59.78%
Defense Human Resources Activity 8 7 87.50% 1 6 75.00%
Defense Information Systems Agency 30 30 100.00% 29 1 3.33%
Defense Intelligence Agency 89 78 87.64% 55 23 25.84%
Defense Joint Task Force National Capital Region Medical 84 84 100.00% 67 17 20.24%
Defense Logistics Agency 312 297 95.19% 106 191 61.22%
Defense Media Activity 3 2 66.67% 2 0 0.00%
Defense Missile Defense Agency 11 4 36.36% 3 1 9.09%
Defense National Geospatial-Intelligence Agency 31 29 93.55% 25 4 12.90%
Defense National Guard Bureau 113 83 73.45% 36 47 41.59%
Defense National Security Agency 69 69 100.00% 58 11 15.94%
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00%
Defense Office of the Inspector General 9 9 100.00% 7 2 22.22%
Defense Office of the Secretary - Wash. Hqtrs. Services 45 9 20.00% 0 9 20.00%
Defense Security Service 18 7 38.89% 5 2 11.11%
Defense Technical Information Center 1 1 100.00% 1 0 0.00%
Defense Threat Reduction Agency 19 19 100.00% 12 7 36.84%
Defense TRICARE Management Activity 18 15 83.33% 14 1 5.56%
Defense Uniformed Services University 5 0 0.00% 0 0 0.00%
Department of Agriculture 975 749 76.82% 494 255 26.15%
Department of Commerce 325 92 28.31% 55 37 11.38%
Department of Defense Education Activity 136 52 38.24% 23 29 21.32%
Department of Education 48 43 89.58% 33 10 20.83%
Department of Energy 124 79 63.71% 50 29 23.39%
Department of Health and Human Services 674 645 95.70% 443 202 29.97%
Department of Homeland Security 2,031 1,631 80.31% 695 936 46.09%
Department of Housing and Urban Development 106 106 100.00% 85 21 19.81%
Department of Justice 1,372 1,164 84.84% 922 242 17.64%
Department of Labor 206 206 100.00% 102 104 50.49%
Department of State 271 184 67.90% 119 65 23.99%
Department of the Air Force 1,002 743 74.15% 304 439 43.81%
Department of the Army 2,301 995 43.24% 442 553 24.03%
Department of the Interior 592 464 78.38% 309 155 26.18%
Department of the Navy 1,531 1,527 99.74% 753 774 50.56%
Department of the Treasury 746 727 97.45% 298 429 57.51%
Department of Transportation 541 366 67.65% 124 242 44.73%
Department of Veterans Affairs 4,484 4,416 98.48% 1,836 2,580 57.54%
Election Assistance Commission NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 98 83 84.69% 55 28 28.57%
Equal Employment Opportunity Commission 41 38 92.68% 21 17 41.46%
Export-Import Bank of the US 2 2 100.00% 2 0 0.00%
Farm Credit Administration 1 1 100.00% 1 0 0.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00%
Federal Communications Commission 15 0 0.00% 0 0 0.00%
Federal Deposit Insurance Corporation 82 71 86.59% 32 39 47.56%
Federal Election Commission 4 4 100.00% 4 0 0.00%
Federal Energy Regulatory Commission 13 0 0.00% 0 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 17 16 94.12% 3 13 76.47%
Federal Labor Relations Authority 3 3 100.00% 2 1 33.33%
Federal Maritime Commission 3 3 100.00% 3 0 0.00%
Federal Mediation and Conciliation Service 2 0 0.00% 0 0 0.00%
Federal Mine Safety & Health Review Commission 0 0 0.00% 0 0 0.00%
Federal Reserve System--Board of Governors 54 54 100.00% 53 1 1.85%
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF
Federal Trade Commission 10 10 100.00% 10 0 0.00%
General Services Administration 158 146 92.41% 80 66 41.77%
Government Printing Office 70 70 100.00% 70 0 0.00%
Harry S. Truman Scholarship Foundation 0 0 0.00% 0 0 0.00%
Holocaust Memorial Museum U.S. 0 0 0.00% 0 0 0.00%
Institute of Museum and Library Services 0 0 0.00% 0 0 0.00%
Inter-American Foundation 0 0 0.00% 0 0 0.00%
International Boundary and Water Commission 2 2 100.00% 2 0 0.00%
International Joint Commission: US & Canada NRF NRF NRF NRF NRF NRF
International Trade Commission 2 2 100.00% 1 1 50.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 2 2 100.00% 2 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0 0.00%
Merit Systems Protection Board 3 3 100.00% 0 3 100.00%
Millennium Challenge Corporation 0 0 0.00% 0 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 77 33 42.86% 12 21 27.27%
National Archives and Records Administration 33 24 72.73% 14 10 30.30%
National Capital Planning Commission 0 0 0.00% 0 0 0.00%
National Council on Disability 0 0 0.00% 0 0 0.00%
National Credit Union Administration 7 7 100.00% 7 0 0.00%
National Endowment for the Arts 8 1 12.50% 0 1 12.50%
National Endowment for the Humanities 0 0 0.00% 0 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF
National Gallery of Art 3 3 100.00% 3 0 0.00%
National Indian Gaming Commission 1 1 100.00% 0 1 100.00%
National Labor Relations Board 19 18 94.74% 16 2 10.53%
National Mediation Board 0 0 0.00% 0 0 0.00%
National Reconnaissance Office 7 4 57.14% 2 2 28.57%
National Science Foundation 15 13 86.67% 6 7 46.67%
National Transportation Safety Board 3 2 66.67% 2 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0 0.00%
Nuclear Regulatory Commission 35 35 100.00% 26 9 25.71%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0.00% 0 0 0.00%
Office of Government Ethics 10 10 100.00% 0 10 100.00%
Office of Personnel Management 88 80 90.91% 71 9 10.23%
Office of Special Counsel 0 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence 5 4 80.00% 4 0 0.00%
Overseas Private Investment Corporation 2 0 0.00% 0 0 0.00%
Peace Corps 6 6 100.00% 5 1 16.67%
Pension Benefit Guaranty Corporation 20 20 100.00% 19 1 5.00%
Postal Regulatory Commission 1 0 0.00% 0 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 6 4 66.67% 2 2 33.33%
Securities and Exchange Commission 30 16 53.33% 12 4 13.33%
Selective Service System 2 0 0.00% 0 0 0.00%
Small Business Administration 75 8 10.67% 0 8 10.67%
Smithsonian Institution 38 38 100.00% 5 33 86.84%
Social Security Administration 917 786 85.71% 380 406 44.27%
Tennessee Valley Authority 86 78 90.70% 58 20 23.26%
Trade and Development Agency 0 0 0.00% 0 0 0.00%
U.S. Postal Service 13,143 12,155 92.48% 2,975 9,180 69.85%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF







Cabinet Level Subtotal 32,258 27,723 85.94% 10,819 16,898 52.38%
Midsize Agencies Subtotal 1,634 1,336 81.76% 699 637 38.98%
Small Agencies Subtotal 615 505 82.11% 407 98 15.93%
Micro Agencies Subtotal 15 13 86.67% 3 10 66.67%
Government-wide 34,521 29,577 85.68% 11,928 17,643 51.11%

NRF = No Report Filed