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Table B-7 Profile Agency Timeliness Indicators (totals with and without USPS data)

Table B-7
FY 2012 Profile Agency Timeliness Indicators (totals with and without USPS data)
Agency Name Total Number Completed/ Ended Counselings (excluding remands) Total Number  Timely Completed/ Ended Counselings % Timely Completed/ Ended Counselings Total Number Completed Investigations Total Number Timely Completed Investigations % Investigations Timely Completed APD All Completed Investigations From Date Complaint Filed Total Number Complaint Closures APD All Complaint Closures from Date Complaint Filed Total Number Merit FADs (No AJ Decision) Total Number Timely Merit FADs (No AJ Decision) % Timely Merit FADs (No AJ Decision) APD Merit FADs (No AJ Decision) from Date FAD Required APD Merit FADs (No AJ Dec) from Date Complaint Filed/ Remanded
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0.00% 0 0 0.00% 0 3 845 0 0 0.00% 0 0
Agency for International Development 34 23 67.65% 13 1 7.69% 282.38 16 398.81 1 0 0.00% 62 830
American Battle Monuments Commission 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 5 4 80.00% 0 0 0.00% 0 4 243.5 4 4 100.00% 48.25 243.5
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 53 51 96.23% 5 5 100.00% 161.2 14 356.29 2 2 100.00% 51 326
Central Intelligence Agency 42 33 78.57% 14 1 7.14% 345.57 39 585.38 6 4 66.67% 59.67 590.33
Chemical Safety and Hazard Investigation Board 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Commodity Futures Trading Commission 1 1 100.00% 1 1 100.00% 110 2 314 2 1 50.00% 68.5 314
Consumer Financial Protection Bureau 15 11 73.33% 3 3 100.00% 209 7 181.29 3 3 100.00% 57 301
Consumer Product Safety Commission 3 2 66.67% 4 4 100.00% 142.25 2 380 1 1 100.00% 25 416
Corporation for National and Community Service 7 3 42.86% 6 6 100.00% 108.67 3 431.67 3 0 0.00% 169.33 431.67
Court Services and Offender Supervision Agency for the District of Columbia 24 13 54.17% 6 4 66.67% 165 15 756.93 2 2 100.00% 46 393
Defense Army and Air Force Exchange 336 255 75.89% 38 5 13.16% 234.79 89 318.17 14 13 92.86% 59.07 346.29
Defense Commissary Agency 227 198 87.22% 58 14 24.14% 256.97 120 318.85 27 26 96.30% 29.81 349.44
Defense Contract Audit Agency 45 26 57.78% 12 3 25.00% 264 32 252.25 7 5 71.43% 67.71 357.57
Defense Contract Management Agency 85 85 100.00% 3 0 0.00% 328.67 38 345.03 8 8 100.00% 21.88 496.63
Defense Finance and Accounting Service 92 92 100.00% 20 11 55.00% 244.55 39 352.74 8 8 100.00% 37.75 309.25
Defense Human Resources Activity 8 6 75.00% 0 0 0.00% 0 5 149 0 0 0.00% 0 0
Defense Information Systems Agency 29 29 100.00% 4 0 0.00% 260.75 8 686.75 0 0 0.00% 0 0
Defense Intelligence Agency 89 83 93.26% 14 5 35.71% 314.36 34 518.88 7 1 14.29% 239.57 681.29
Defense Joint Task Force National Capital Region Medical 84 53 63.10% 1 0 0.00% 315 7 92 0 0 0.00% 0 0
Defense Logistics Agency 312 276 88.46% 52 12 23.08% 272.19 136 463.1 38 3 7.89% 195.84 493.92
Defense Media Activity 3 3 100.00% 0 0 0.00% 0 3 453 0 0 0.00% 0 0
Defense Missile Defense Agency 11 3 27.27% 1 0 0.00% 237 0 0 0 0 0.00% 0 0
Defense National Geospatial-Intelligence Agency 31 27 87.10% 17 17 100.00% 179.47 20 427.3 4 4 100.00% 42.25 666.75
Defense National Guard Bureau 113 97 85.84% 0 0 0.00% 0 33 327.39 3 0 0.00% 321.67 361.67
Defense National Security Agency 69 66 95.65% 30 21 70.00% 332.5 17 636.29 5 5 100.00% 60 376.4
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Defense Office of the Inspector General 9 9 100.00% 1 1 100.00% 255 3 468.67 0 0 0.00% 0 0
Defense Office of the Secretary - Wash. Hqtrs. Services 45 45 100.00% 19 15 78.95% 247.68 45 569.62 6 0 0.00% 157.5 663.5
Defense Security Service 18 18 100.00% 5 0 0.00% 193 6 166.67 3 3 100.00% 57.67 200
Defense Technical Information Center 1 0 0.00% 0 0 0.00% 0 1 599 0 0 0.00% 0 0
Defense Threat Reduction Agency 19 18 94.74% 0 0 0.00% 0 8 742.75 0 0 0.00% 0 0
Defense TRICARE Management Activity 18 7 38.89% 2 1 50.00% 368.5 7 217.29 0 0 0.00% 0 0
Defense Uniformed Services University 5 5 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Department of Agriculture 975 713 73.13% 437 217 49.66% 241.59 453 633.2 151 42 27.81% 244.41 638.32
Department of Commerce 325 275 84.62% 183 166 90.71% 188.25 432 465.11 189 26 13.76% 242.79 569.24
Department of Defense Education Activity 136 134 98.53% 54 50 92.59% 176.35 55 405.89 12 7 58.33% 58.33 385.67
Department of Education 48 47 97.92% 26 26 100.00% 179 46 565.93 17 17 100.00% 36.12 358.24
Department of Energy 124 66 53.23% 51 42 82.35% 178.84 63 344.75 18 5 27.78% 91.72 371.67
Department of Health and Human Services 674 613 90.95% 288 269 93.40% 153.41 409 340.52 96 54 56.25% 63.85 404.14
Department of Homeland Security 2,031 1,718 84.59% 1,046 596 56.98% 229.94 1,097 461.88 337 163 48.37% 142.91 493.66
Department of Housing and Urban Development 106 68 64.15% 77 26 33.77% 285.31 73 594.14 25 2 8.00% 190.32 624.24
Department of Justice 1,372 1,242 90.52% 614 483 78.66% 202.46 857 591.89 362 28 7.73% 382.55 775.83
Department of Labor 206 193 93.69% 85 83 97.65% 204.12 134 505.19 44 38 86.36% 59.48 357.14
Department of State 270 199 73.70% 97 52 53.61% 245.01 110 413.4 40 1 2.50% 167.78 460.58
Department of the Air Force 996 897 90.06% 305 53 17.38% 263.15 500 482.59 96 12 12.50% 455.29 839.44
Department of the Army 2,299 2,008 87.34% 484 114 23.55% 258.31 1,116 324.63 181 21 11.60% 108.17 528.11
Department of the Interior 592 473 79.90% 238 123 51.68% 270.06 307 487.03 104 12 11.54% 173.24 574.44
Department of the Navy 1,530 1,394 91.11% 409 162 39.61% 276.71 904 332.14 117 117 100.00% 53.45 477.23
Department of the Treasury 746 721 96.65% 285 248 87.02% 197.5 407 468.29 123 108 87.80% 41.02 355.41
Department of Transportation 541 506 93.53% 216 214 99.07% 136.06 335 411.26 89 47 52.81% 75.36 413.53
Department of Veterans Affairs 4,484 4,407 98.28% 1,583 1,391 87.87% 164.52 2,123 393.83 597 30 5.03% 177.88 464.04
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 98 68 69.39% 61 9 14.75% 354.98 49 712.04 13 0 0.00% 476.77 899.31
Equal Employment Opportunity Commission 41 40 97.56% 13 12 92.31% 239.69 20 329.05 5 0 0.00% 155.4 529.8
Export-Import Bank of the US 2 2 100.00% 1 1 100.00% 240 1 330 0 0 0.00% 0 0
Farm Credit Administration 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Communications Commission 15 10 66.67% 10 10 100.00% 39 2 90 0 0 0.00% 0 0
Federal Deposit Insurance Corporation 82 80 97.56% 29 29 100.00% 224.21 42 291.31 12 12 100.00% 49.83 407.42
Federal Election Commission 4 4 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Energy Regulatory Commission 13 13 100.00% 6 6 100.00% 180 10 152.3 6 6 100.00% 60 200
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 16 15 93.75% 3 2 66.67% 225 6 199.83 0 0 0.00% 0 0
Federal Labor Relations Authority 3 3 100.00% 1 1 100.00% 248 0 0 0 0 0.00% 0 0
Federal Maritime Commission 3 3 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Mediation and Conciliation Service 2 2 100.00% 0 0 0.00% 0 2 15 0 0 0.00% 0 0
Federal Mine Safety & Health Review Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Reserve System--Board of Governors 54 54 100.00% 5 5 100.00% 151 6 310.17 0 0 0.00% 0 0
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Trade Commission 10 10 100.00% 0 0 0.00% 0 1 1,115.00 0 0 0.00% 0 0
General Services Administration 158 156 98.73% 77 44 57.14% 265.82 85 425.05 21 15 71.43% 59.19 397.57
Government Printing Office 70 66 94.29% 26 12 46.15% 274.27 29 329.86 11 3 27.27% 158.55 358.45
Harry S. Truman Scholarship Foundation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Holocaust Memorial Museum U.S. 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Institute of Museum and Library Services 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Inter-American Foundation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
International Boundary and Water Commission 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 2 2 100.00% 2 1 50.00% 161.5 1 195 0 0 0.00% 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
John F. Kennedy Center for the Performing Arts 2 2 100.00% 1 1 100.00% 61 0 0 0 0 0.00% 0 0
Marine Mammal Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Merit Systems Protection Board 3 3 100.00% 1 1 100.00% 148 1 231 0 0 0.00% 0 0
Millennium Challenge Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 77 61 79.22% 21 17 80.95% 193.57 38 565.26 11 0 0.00% 181 516.36
National Archives and Records Administration 33 30 90.91% 3 3 100.00% 170 11 685.27 3 3 100.00% 58.33 636
National Capital Planning Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Council on Disability 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Credit Union Administration 7 7 100.00% 3 2 66.67% 217 7 424.57 1 0 0.00% 75 541
National Endowment for the Arts 8 8 100.00% 0 0 0.00% 0 3 324.33 0 0 0.00% 0 0
National Endowment for the Humanities 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Foundation on the Arts&the Humanities NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 3 3 100.00% 0 0 0.00% 0 6 817.33 3 0 0.00% 89.33 760.67
National Indian Gaming Commission 1 0 0.00% 2 1 50.00% 266 1 304 0 0 0.00% 0 0
National Labor Relations Board 19 15 78.95% 3 3 100.00% 167.33 8 288.88 2 2 100.00% 55.5 234.5
National Mediation Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Reconnaissance Office 7 7 100.00% 0 0 0.00% 0 7 542.14 2 1 50.00% 84.5 333.5
National Science Foundation 15 14 93.33% 4 0 0.00% 371.75 6 364 0 0 0.00% 0 0
National Transportation Safety Board 3 3 100.00% 2 2 100.00% 111 2 176 1 1 100.00% 40 276
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Nuclear Regulatory Commission 35 33 94.29% 9 7 77.78% 209.44 16 298.19 0 0 0.00% 0 0
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of Government Ethics 10 10 100.00% 0 0 0.00% 0 2 15 0 0 0.00% 0 0
Office of Personnel Management 88 87 98.86% 25 25 100.00% 103.4 28 504.64 8 0 0.00% 353.88 1,128.25
Office of Special Counsel 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of the Director of National Intelligence 5 5 100.00% 0 0 0.00% 0 4 474 1 1 100.00% 27 269
Overseas Private Investment Corporation 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Peace Corps 6 6 100.00% 4 4 100.00% 156.75 4 508.75 3 1 33.33% 130 367
Pension Benefit Guaranty Corporation 20 13 65.00% 7 6 85.71% 194.14 20 437.2 5 5 100.00% 40.4 361.8
Postal Regulatory Commission 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 6 6 100.00% 4 4 100.00% 178 1 660 0 0 0.00% 0 0
Securities and Exchange Commission 30 25 83.33% 10 8 80.00% 259.7 4 308.25 2 1 50.00% 66.5 334.5
Selective Service System 2 2 100.00% 2 2 100.00% 288 2 288 0 0 0.00% 0 0
Small Business Administration 75 50 66.67% 33 30 90.91% 204.09 38 313.29 7 6 85.71% 25.14 329
Smithsonian Institution 38 38 100.00% 8 8 100.00% 173.5 15 500.27 5 5 100.00% 41.4 213.2
Social Security Administration 916 871 95.09% 339 279 82.30% 194.84 414 506.13 136 36 26.47% 175.1 459.63
Tennessee Valley Authority 86 85 98.84% 44 44 100.00% 138.2 58 330.36 20 20 100.00% 56.2 236.25
Trade and Development Agency 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
U.S. Postal Service 13,121 12,906 98.36% 2,660 2,636 99.10% 112.86 4,579 275.45 1,088 1,062 97.61% 32.41 277.48
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF















Cabinet Level Subtotal Including USPS 32,225 29,981 93.04% 9,415 7,056 74.94% 184.54 14,651 382.46 3,816 1,868 48.95% 143.51 462.61
Midsize Agencies Subtotal 1,633 1,507 92.28% 640 488 76.25% 212.74 774 475.76 236 97 41.10% 162.51 470.94
Small Agencies Subtotal 614 541 88.11% 171 116 67.84% 219.08 276 424.89 66 38 57.58% 90.12 407.67
Micro Agencies Subtotal 14 14 100.00% 0 0 0.00% 0 5 513 0 0 0.00% 0 0
Government-wide Including USPS 34,486 32,043 92.92% 10,226 7,660 74.91% 186.89 15,706 387.84 4,118 2,003 48.64% 143.74 462.21















USPS Percentage of Cabinet Sub Total 40.72% 43.05%
28.25% 37.36%

31.25%
28.51% 56.85%


USPS Percentage of Government-wide 38.05% 40.28%
26.01% 34.41%

29.15%
26.42% 53.02%

















Cabinet Level Subtotal Minus USPS 19,104 17,075 89.38% 6,755 4,420 65.43% 212.77 10,072 431.1 2,728 806 29.55% 187.82 647.11
Government-wide Minus USPS 21,365 19,138 89.57% 7,566 5,024 66.40% 212.91 11,127 434.09 3,030 941 31.06% 183.72 628.17

NRF = No Report Filed