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Table B-10 FY 2013 Total Number and Average Processing Days for All Complaint Closures
Agency or Department Total Number Complaint Closures APD Complaint Closures from Date Complaint Filed/ Remanded Total Number Dismissals APD Dismissals by FAD or FO from Date Complaint Filed/ Remanded Total Number Merit Final Agency Decisions (FADs) (No AJ Decision) APD Merit FADS from Date Complaint Filed/ Remanded Number Final Orders (FOs) of Merit AJ Decisions APD FOs of Merit AJ Decisions from Date Complaint Filed/ Remanded Total Number Complaint Closures Finding Discrimination APD Complaint Closures Finding Discrimination from Date Complaint Filed/ Remanded Total Number Complaint Closures Finding No Discrimination APD Complaint Closures FInding No Discrimination from Date Complaint Filed/ Remanded
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0 0 0 0 0 0 0 0 0 0
Agency for International Development 14 596.93 1 80 5 544 3 913.67 0 0 8 682.62
American Battle Monuments Commission 0 0 0 0 0 0 0 0 0 0 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0 0 0 0 0 0 0 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 8 815.88 0 0 2 687 2 2,000.50 1 2,293.00 3 1,027.33
Central Intelligence Agency 24 655.46 7 130.86 7 559.57 5 1,210.80 0 0 12 830.92
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0 0 0 0 0 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0 0 0 0 0 0 0
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0 0 0 0 0 0 0
Commodity Futures Trading Commission 3 178 0 0 2 177.5 0 0 0 0 2 177.5
Consumer Financial Protection Bureau 7 197 1 27 2 353.5 0 0 0 0 2 353.5
Consumer Product Safety Commission 3 513.33 0 0 1 108 0 0 0 0 1 108
Corporation for National and Community Service 7 308 0 0 4 209.25 3 439.67 0 0 7 308
Council of the Inspectors General on Integrity and Efficiency 0 0 0 0 0 0 0 0 0 0 0 0
Court Services and Offender Supervision Agency for the District of Columbia 11 578.91 3 106.33 0 0 4 1,175.25 0 0 4 1,175.25
Defense Army and Air Force Exchange Service 88 257.32 21 74.43 19 349.95 12 654.67 0 0 31 467.9
Defense Commissary Agency 113 324.09 19 27.63 39 391.64 14 745.79 0 0 53 485.19
Defense Contract Audit Agency 30 226.87 4 41.25 5 251.4 1 657 0 0 6 319
Defense Contract Management Agency 38 370.84 15 249.27 5 518.4 4 759 0 0 9 625.33
Defense Health Agency 5 372.4 0 0 4 414.5 0 0 0 0 4 414.5
Defense Human Resources Activity 6 435.17 2 35.5 1 633 1 408 0 0 2 520.5
Defense Information Systems Agency 21 584.29 4 421.5 0 0 5 1,354.00 0 0 5 1,354.00
Defense Intelligence Agency 34 404.62 7 61.71 10 659.9 3 548.33 1 914 12 610.83
Defense Logistics Agency 99 356.28 24 50.21 29 416.41 17 745.53 0 0 46 538.04
Defense Media Activity 0 0 0 0 0 0 0 0 0 0 0 0
Defense Security Service 9 121.11 2 80 2 80 2 210 4 145 0 0
Defense Technical Information Center 0 0 0 0 0 0 0 0 0 0 0 0
Defense Threat Reduction Agency 10 330.1 0 0 1 322 1 722 0 0 2 522
Defense Finance and Accounting Service 37 383.54 6 18.67 9 342.22 3 609 1 416 11 408.27
Defense Joint Task Force National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 4 228.25 2 60.5 0 0 1 737 0 0 1 737
Defense National Geospatial-Intelligence Agency 23 613.22 0 0 4 657.25 5 556.4 0 0 9 601.22
Defense National Guard Bureau 19 449.42 11 235.64 4 1,181.25 0 0 0 0 4 1,181.25
Defense National Security Agency 29 539 5 131.2 7 352.57 3 1,666.67 1 1,884.00 9 620.44
Defense Office of Inspector General 7 518.71 0 0 4 182.75 1 1,507.00 0 0 5 447.6
Defense Office of the Secretary/Washington Headquarters Services 31 533.03 7 48.71 12 629.25 2 1,077.00 0 0 14 693.21
Defense Uniformed Services University of the Health Sciences 1 1,127.00 0 0 0 0 0 0 0 0 0 0
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0 0 0 0 0 0 0
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 538 591.37 72 103.42 200 608.7 73 912.88 20 847.1 253 677.62
Department of Commerce 361 541.7 25 49.04 217 632.22 50 841.74 2 976.5 265 669.15
Department of Defense Education Activity 62 339.19 15 32.13 12 393.33 9 725.44 0 0 21 535.67
Department of Education 33 341.76 6 18.67 12 369.25 6 728.83 1 1,215.00 17 446.41
Department of Energy 66 360.06 21 301.1 9 401.33 6 836.83 1 357 14 591.14
Department of Health and Human Services 319 353.22 81 119.98 63 373.75 33 759.24 4 567.25 92 503.61
Department of Homeland Security 1,164 704.31 138 144.71 455 542.52 244 1,608.96 24 921.96 675 914.53
Department of Housing and Urban Development 68 562.18 13 163.23 13 618.85 22 852.09 0 0 35 765.46
Department of Justice 694 537.13 115 213.29 255 574.39 143 843.29 14 2,272.14 384 612.63
Department of Labor 95 433.95 23 155.43 28 413.61 13 728.54 0 0 41 513.46
Department of State 148 476.02 24 79.21 65 547.52 16 920.5 1 654 80 620.79
Department of the Air Force 426 503.54 76 180.45 72 751.69 77 972.42 2 35,072.00 147 400.37
Department of the Army 1,130 336.6 241 63.83 155 553.8 134 800.78 11 893.55 278 659.4
Department of the Interior 302 553.64 28 240.32 106 666.7 39 880.23 4 1,227.50 141 709.85
Department of the Navy 672 442.29 113 51.97 155 537.43 85 985.27 1 1,770.00 239 691.55
Department of the Treasury 342 533.56 34 95.41 113 438.27 92 897.35 0 0 205 644.29
Department of Transportation 374 453.59 105 32.97 76 295.92 90 986.54 6 1,238.50 160 649.05
Department of Veterans Affairs 1,955 394.25 380 121.5 564 457.09 300 707.54 37 687.54 827 537.63
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 48 525.56 7 225.86 10 526.4 9 1,011.78 0 0 19 756.32
Equal Employment Opportunity Commission 21 362.57 6 184.67 4 426.5 1 508 0 0 5 442.8
Export-Import Bank of the United States 1 67 0 0 1 67 0 0 0 0 1 67
Farm Credit Administration 0 0 0 0 0 0 0 0 0 0 0 0
Farm Credit System Insurance Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Federal Communications Commission 3 48.33 2 30 0 0 0 0 0 0 0 0
Federal Deposit Insurance Corporation 35 377.89 9 65.11 11 505.18 2 972.5 0 0 13 577.08
Federal Election Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Energy Regulatory Commission 6 375.5 2 180 3 431 1 600 0 0 4 473.25
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 4 572.75 0 0 2 306.5 0 0 0 0 2 306.5
Federal Labor Relations Authority 2 185 0 0 0 0 0 0 0 0 0 0
Federal Maritime Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Mediation and Conciliation Service 1 239 0 0 0 0 0 0 0 0 0 0
Federal Mine Safety and Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Federal Reserve System - Board of Governors 13 391.15 1 27 7 357.29 0 0 0 0 7 357.29
Federal Retirement Thrift Investment Board 0 0 0 0 0 0 0 0 0 0 0 0
Federal Trade Commission 1 322 0 0 1 322 0 0 0 0 1 322
General Services Administration 88 452.69 26 100.54 17 398.53 14 1,011.21 1 346 30 686.2
Government Printing Office 62 752.26 11 68.64 8 697.75 19 1,613.95 0 0 27 1,342.48
Harry S. Truman Scholarship 0 0 0 0 0 0 0 0 0 0 0 0
Holocaust Memorial Museum U.S. 0 0 0 0 0 0 0 0 0 0 0 0
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 0 0 0 0 0 0 0 0 0 0 0 0
Inter-American Foundation 1 90 1 90 0 0 0 0 0 0 0 0
International Boundary and Water Commission 2 463.5 0 0 0 0 1 201 1 201 0 0
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0 0 0 0 0 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0 0 0 0 0 0 0
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0 0 0 0 0 0 0
Marine Mammal Commission 0 0 0 0 0 0 0 0 0 0 0 0
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 0 0 0 0 0 0 0 0 0 0 0 0
Millennium Challenge Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 40 377.38 14 82 10 562.7 7 863.86 0 0 17 686.71
National Archives and Records Administration 8 537.88 2 1,347.00 2 430 1 562 0 0 3 474
National Capital Planning Commission 0 0 0 0 0 0 0 0 0 0 0 0
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 0 0 0 0 0 0 0 0 0 0 0 0
National Credit Union Administration 5 457 1 135 1 295 1 435 0 0 2 365
National Endowment for the Arts 1 72 0 0 0 0 0 0 0 0 0 0
National Endowment for the Humanities 0 0 0 0 0 0 0 0 0 0 0 0
National Gallery of Art 2 25.5 1 9 1 42 0 0 0 0 1 42
National Indian Gaming Commission 0 0 0 0 0 0 0 0 0 0 0 0
National Labor Relations Board 12 255.75 2 16 2 190 0 0 0 0 2 190
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 3 22.67 3 22.67 0 0 0 0 0 0 0 0
National Science Foundation 6 375 1 35 1 579 2 737 0 0 3 684.33
National Transportation Safety Board 1 437 1 437 0 0 0 0 0 0 0 0
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0 0 0 0 0 0 0
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 17 489.47 2 296 3 278.67 0 0 0 0 3 278.67
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0 0 0 0 0 0 0 0 0 0
Office of Government Ethics 0 0 0 0 0 0 0 0 0 0 0 0
Office of Personnel Management 38 208.68 9 148.89 4 379 2 193.5 0 0 6 317.17
Office of Special Counsel 0 0 0 0 0 0 0 0 0 0 0 0
Office of the Director of National Intelligence 5 439.4 2 98.5 1 370 0 0 0 0 1 370
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0 0 0 0 0 0 0 0 0 0
Peace Corps 2 700 0 0 2 700 0 0 0 0 2 700
Pension Benefit Guaranty Corporation 12 548.5 3 38 3 369.33 2 800.5 0 0 5 541.8
Postal Regulatory Commission 0 0 0 0 0 0 0 0 0 0 0 0
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 2 628.5 0 0 1 319 1 938 0 0 2 628.5
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 11 311.73 1 37 3 359 1 1,415.00 0 0 4 623
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 31 1,538.58 11 96 9 214.67 4 22.75 1 408 12 134.58
Smithsonian Institution 8 481.75 2 47.5 1 234 2 1,377.00 1 1,846.00 2 571
Social Security Administration 436 532.95 82 188.49 148 577.2 91 900.02 7 1,253.43 232 683.42
Tennessee Valley Authority 48 409.44 8 217.12 23 291.43 14 779.07 3 412.67 34 481.53
Trade and Development Agency 0 0 0 0 0 0 0 0 0 0 0 0
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 4,310 278.64 1,240 31.23 1,178 266.49 837 626.8 34 1,009.74 1,981 405.97
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet Subtotal 13,663 412.28 2,879 77.83 3,903 448.33 2,344 841.71 169 1,390.38 6,078 573.85
Medium Subtotal 838 513.03 178 163.85 247 501.09 150 874.55 13 970.15 384 631.09
Small Subtotal 214 557.15 43 103.49 55 447.89 42 1,269.74 2 1,247.00 95 794.41
Micro Subtotal 1 90 1 90 0 0 0 0 0 0 0 0
Government-wide 14,716 420.11 3,101 83.13 4,205 451.43 2,536 850.74 184 1,359.14 6,557 580.39

NRF = No Report Filed