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  4. Table B-3  FY 2013 Outcomes of All Pre-Complaint Closures

Table B-3  FY 2013 Outcomes of All Pre-Complaint Closures

Table B-3
FY 2013 Outcomes of All Pre-Complaint Closures
Agency or Department Number Completed / Ended Counselings Number Completed/ Ended by Settlements % Settlements Number Completed/ Ended by Withdrawals/No Complaints Filed % Withdrawls/No Complaints Filed Total Number Completed/ Ended by Resolution % Resolutions Number Completed/ Ended by Filing Complaint % Complaints Number Decision To File Complaint Pending % Decision to File Complaint Pending
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Agency for International Development 40 1 2.50% 23 57.50% 24 60.00% 16 40.00% 0 0.00%
American Battle Monuments Commission 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 38 2 5.26% 22 57.89% 24 63.16% 14 36.84% 0 0.00%
Central Intelligence Agency 50 6 12.00% 12 24.00% 18 36.00% 30 60.00% 2 4.00%
Chemical Safety and Hazard Investigation Board 3 0 0.00% 0 0.00% 0 0.00% 3 100.00% 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commodity Futures Trading Commission 5 0 0.00% 4 80.00% 4 80.00% 1 20.00% 0 0.00%
Consumer Financial Protection Bureau 15 1 6.67% 4 26.67% 5 33.33% 9 60.00% 1 6.67%
Consumer Product Safety Commission 4 3 75.00% 0 0.00% 3 75.00% 1 25.00% 0 0.00%
Corporation for National and Community Service 17 0 0.00% 3 17.65% 3 17.65% 13 76.47% 1 5.88%
Council of the Inspectors General on Integrity and Efficiency 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 27 5 18.52% 11 40.74% 16 59.26% 10 37.04% 1 3.70%
Defense Army and Air Force Exchange Service 308 39 12.66% 172 55.84% 211 68.51% 93 30.19% 4 1.30%
Defense Commissary Agency 226 29 12.83% 64 28.32% 93 41.15% 119 52.65% 14 6.19%
Defense Contract Audit Agency 53 5 9.43% 9 16.98% 14 26.42% 35 66.04% 4 7.55%
Defense Contract Management Agency 69 5 7.25% 19 27.54% 24 34.78% 44 63.77% 1 1.45%
Defense Health Agency 13 1 7.69% 3 23.08% 4 30.77% 9 69.23% 0 0.00%
Defense Human Resources Activity 10 0 0.00% 2 20.00% 2 20.00% 8 80.00% 0 0.00%
Defense Information Systems Agency 48 2 4.17% 22 45.83% 24 50.00% 21 43.75% 3 6.25%
Defense Intelligence Agency 111 3 2.70% 56 50.45% 59 53.15% 50 45.05% 2 1.80%
Defense Logistics Agency 315 70 22.22% 138 43.81% 208 66.03% 103 32.70% 4 1.27%
Defense Media Activity 8 2 25.00% 1 12.50% 3 37.50% 5 62.50% 0 0.00%
Defense Security Service 15 0 0.00% 0 0.00% 0 0.00% 14 93.33% 1 6.67%
Defense Technical Information Center 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Defense Threat Reduction Agency 11 1 9.09% 1 9.09% 2 18.18% 9 81.82% 0 0.00%
Defense Finance and Accounting Service 103 28 27.18% 29 28.16% 57 55.34% 45 43.69% 1 0.97%
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 4 0 0.00% 0 0.00% 0 0.00% 4 100.00% 0 0.00%
Defense National Geospatial-Intelligence Agency 26 7 26.92% 9 34.62% 16 61.54% 9 34.62% 1 3.85%
Defense National Guard Bureau 68 37 54.41% 18 26.47% 55 80.88% 12 17.65% 1 1.47%
Defense National Security Agency 89 8 8.99% 52 58.43% 60 67.42% 26 29.21% 3 3.37%
Defense Office of Inspector General 8 1 12.50% 3 37.50% 4 50.00% 4 50.00% 0 0.00%
Defense Office of the Secretary/Washington Headquarters Services 66 7 10.61% 19 28.79% 26 39.39% 40 60.61% 0 0.00%
Defense Uniformed Services University of the Health Sciences 5 0 0.00% 3 60.00% 3 60.00% 2 40.00% 0 0.00%
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 978 83 8.49% 360 36.81% 443 45.30% 513 52.45% 22 2.25%
Department of Commerce 322 12 3.73% 101 31.37% 113 35.09% 201 62.42% 8 2.48%
Department of Defense Education Activity 132 7 5.30% 47 35.61% 54 40.91% 75 56.82% 3 2.27%
Department of Education 32 1 3.13% 7 21.88% 8 25.00% 22 68.75% 2 6.25%
Department of Energy 123 15 12.20% 25 20.33% 40 32.52% 79 64.23% 4 3.25%
Department of Health and Human Services 679 44 6.48% 228 33.58% 272 40.06% 383 56.41% 24 3.53%
Department of Homeland Security 2,134 163 7.64% 770 36.08% 933 43.72% 1,139 53.37% 62 2.91%
Department of Housing and Urban Development 123 0 0.00% 37 30.08% 37 30.08% 83 67.48% 3 2.44%
Department of Justice 1,408 84 5.97% 445 31.61% 529 37.57% 841 59.73% 38 2.70%
Department of Labor 253 17 6.72% 72 28.46% 89 35.18% 143 56.52% 21 8.30%
Department of State 269 15 5.58% 102 37.92% 117 43.49% 143 53.16% 9 3.35%
Department of the Air Force 904 139 15.38% 347 38.38% 486 53.76% 403 44.58% 15 1.66%
Department of the Army 2,062 226 10.96% 677 32.83% 903 43.79% 1,101 53.39% 58 2.81%
Department of the Interior 501 61 12.18% 135 26.95% 196 39.12% 281 56.09% 24 4.79%
Department of the Navy 1,185 173 14.60% 438 36.96% 611 51.56% 558 47.09% 16 1.35%
Department of Treasury 704 128 18.18% 209 29.69% 337 47.87% 352 50.00% 15 2.13%
Department of Transportation 595 46 7.73% 176 29.58% 222 37.31% 358 60.17% 15 2.52%
Department of Veterans Affairs 4,241 347 8.18% 1,846 43.53% 2,193 51.71% 1,966 46.36% 82 1.93%
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 114 13 11.40% 41 35.96% 54 47.37% 59 51.75% 1 0.88%
Equal Employment Opportunity Commission 36 4 11.11% 5 13.89% 9 25.00% 26 72.22% 1 2.78%
Export-Import Bank of the United States 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Farm Credit Administration 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Communications Commission 14 0 0.00% 7 50.00% 7 50.00% 7 50.00% 0 0.00%
Federal Deposit Insurance Corporation 72 6 8.33% 20 27.78% 26 36.11% 45 62.50% 1 1.39%
Federal Election Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Energy Regulatory Commission 10 0 0.00% 4 40.00% 4 40.00% 6 60.00% 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 12 0 0.00% 6 50.00% 6 50.00% 5 41.67% 1 8.33%
Federal Labor Relations Authority 6 0 0.00% 0 0.00% 0 0.00% 6 100.00% 0 0.00%
Federal Maritime Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mediation and Conciliation Service 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Mine Safety and Health Review Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Reserve System Board of Governors 54 0 0.00% 48 88.89% 48 88.89% 6 11.11% 0 0.00%
Federal Retirement Thrift Investment Board 3 2 66.67% 1 33.33% 3 100.00% 0 0.00% 0 0.00%
Federal Trade Commission 13 0 0.00% 11 84.62% 11 84.62% 2 15.38% 0 0.00%
General Services Administration 144 16 11.11% 36 25.00% 52 36.11% 85 59.03% 7 4.86%
Government Printing Office 118 1 0.85% 66 55.93% 67 56.78% 50 42.37% 1 0.85%
Harry S. Truman Scholarship 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Holocaust Memorial Museum U.S. 1 0 0.00% 1 100.00% 1 100.00% 0 0.00% 0 0.00%
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Inter-American Foundation 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
International Boundary and Water Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
John F. Kennedy Center for the Performing Arts 1 0 0.00% 1 100.00% 1 100.00% 0 0.00% 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 5 3 60.00% 0 0.00% 3 60.00% 2 40.00% 0 0.00%
Millennium Challenge Corporation 3 0 0.00% 0 0.00% 0 0.00% 3 100.00% 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 69 8 11.59% 24 34.78% 32 46.38% 36 52.17% 1 1.45%
National Archives and Records Administration 36 11 30.56% 14 38.89% 25 69.44% 11 30.56% 0 0.00%
National Capital Planning Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
National Credit Union Administration 9 0 0.00% 3 33.33% 3 33.33% 6 66.67% 0 0.00%
National Endowment for the Arts 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
National Endowment for the Humanities 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Gallery of Art 7 1 14.29% 2 28.57% 3 42.86% 3 42.86% 1 14.29%
National Indian Gaming Commission 3 0 0.00% 0 0.00% 0 0.00% 3 100.00% 0 0.00%
National Labor Relations Board 10 2 20.00% 1 10.00% 3 30.00% 7 70.00% 0 0.00%
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 9 0 0.00% 6 66.67% 6 66.67% 2 22.22% 1 11.11%
National Science Foundation 9 0 0.00% 4 44.44% 4 44.44% 3 33.33% 2 22.22%
National Transportation Safety Board 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 22 6 27.27% 4 18.18% 10 45.45% 11 50.00% 1 4.55%
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Government Ethics 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Personnel Management 66 2 3.03% 23 34.85% 25 37.88% 39 59.09% 2 3.03%
Office of Special Counsel 1 0 0.00% 1 100.00% 1 100.00% 0 0.00% 0 0.00%
Office of the Director of National Intelligence 7 1 14.29% 3 42.86% 4 57.14% 3 42.86% 0 0.00%
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Peace Corps 3 0 0.00% 0 0.00% 0 0.00% 1 33.33% 2 66.67%
Pension Benefit Guaranty Corporation 26 1 3.85% 8 30.77% 9 34.62% 13 50.00% 4 15.38%
Postal Regulatory Commission 2 1 50.00% 1 50.00% 2 100.00% 0 0.00% 0 0.00%
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 3 0 0.00% 1 33.33% 1 33.33% 2 66.67% 0 0.00%
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 42 2 4.76% 19 45.24% 21 50.00% 19 45.24% 2 4.76%
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 57 4 7.02% 20 35.09% 24 42.11% 30 52.63% 3 5.26%
Smithsonian Institution 43 3 6.98% 18 41.86% 21 48.84% 13 30.23% 9 20.93%
Social Security Administration 853 71 8.32% 314 36.81% 385 45.13% 450 52.75% 18 2.11%
Tennessee Valley Authority 75 10 13.33% 26 34.67% 36 48.00% 37 49.33% 2 2.67%
Trade and Development Agency 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 12,777 2,837 22.20% 5,454 42.69% 8,291 64.89% 4,210 32.95% 276 2.16%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet Subtotal 30,978 4,643 14.99% 12,096 39.05% 16,739 54.04% 13,503 43.59% 736 2.38%
Medium Subtotal 1,637 155 9.47% 572 34.94% 727 44.41% 860 52.54% 50 3.05%
Small Subtotal 519 28 5.39% 244 47.01% 272 52.41% 232 44.70% 15 2.89%
Micro Subtotal 13 3 23.08% 2 15.38% 5 38.46% 8 61.54% 0 0.00%
Government-wide 33,147 4,829 14.57% 12,914 38.96% 17,743 53.53% 14,603 44.06% 801 2.42%
NRF = No Report Filed