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Table B-9b FY 2013 Timeliness and Cost of Complaint Investigations Completed by Contract Investigators

Table B-9b FY 2013 Timeliness and Cost of Complaint Investigations Completed by Contract Investigators
Agency or Department Total Number Completed Investigations Average Processing Days Completed Investigations Number Timely Completed within 180 Days Number Timely Completed within 181-360 Days Total Number Timely Completed Investigations % Investigations Timely Completed Total Cost All Completed Investigations Average Cost All Completed Investigations
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
Agency for International Development 8 317 1 1 2 25.00% $24,774.42 $3,096.80
American Battle Monuments Commission 1 167 1 0 1 100.00% $2,800.00 $2,800.00
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Bd 0 0 0 0 0 0.00% $0.00 $0.00
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 12 209.75 7 4 11 91.67% $33,500.00 $2,791.67
Central Intelligence Agency 2 404.5 0 0 0 0.00% $22,000.00 $11,000.00
Chemical Safety and Hazard Investigation Board 3 180 3 0 3 100.00% $17,069.60 $5,689.87
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0.00% $0.00 $0.00
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0.00% $0.00 $0.00
Commodity Futures Trading Commission 3 178 2 0 2 66.67% $7,500.00 $2,500.00
Consumer Financial Protection Bureau 9 182.56 3 6 9 100.00% $18,055.00 $2,006.11
Consumer Product Safety Commission 1 141 0 1 1 100.00% $3,011.00 $3,011.00
Corporation for National and Community Service 10 93.8 10 0 10 100.00% $31,505.00 $3,150.50
Council of the Inspectors General on Integrity and Efficiency 0 0 0 0 0 0.00% $0.00 $0.00
Court Services and Offender Supervision Agency for the District of Columbia 2 172 1 0 1 50.00% $8,323.00 $4,161.50
Defense Army and Air Force Exchange Service 0 0 0 0 0 0.00% $0.00 $0.00
Defense Commissary Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Contract Audit Agency 15 289.27 1 3 4 26.67% $79,491.00 $5,299.40
Defense Contract Management Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Health Agency 5 237.8 0 0 0 0.00% $17,425.00 $3,485.00
Defense Human Resources Activity 4 335.5 1 2 3 75.00% $10,800.00 $2,700.00
Defense Information Systems Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Intelligence Agency 30 283.77 1 16 17 56.67% $182,724.15 $6,090.80
Defense Logistics Agency 91 185.82 45 15 60 65.93% $689,791.83 $7,580.13
Defense Media Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Security Service 0 0 0 0 0 0.00% $0.00 $0.00
Defense Technical Information Center 0 0 0 0 0 0.00% $0.00 $0.00
Defense Threat Reduction Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Finance and Accounting Service 0 0 0 0 0 0.00% $0.00 $0.00
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense National Geospatial-Intelligence Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense National Guard Bureau 2 302.5 0 0 0 0.00% $10,458.80 $5,229.40
Defense National Security Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense Office of Inspector General 6 197.67 4 2 6 100.00% $22,870.05 $3,811.67
Defense Office of the Secretary/Washington Headquarters Services 0 0 0 0 0 0.00% $0.00 $0.00
Defense Uniformed Services University of Health Sciences 0 0 0 0 0 0.00% $0.00 $0.00
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 428 234.87 163 49 212 49.53% $1,521,445.85 $3,554.78
Department of Commerce 156 184.86 102 51 153 98.08% $704,897.50 $4,518.57
Department of Defense Education Activity 32 154.62 24 6 30 93.75% $102,018.00 $3,188.06
Department of Education 20 223.25 8 12 20 100.00% $85,576.97 $4,278.85
Department of Energy 44 211.39 24 16 40 90.91% $163,577.72 $3,717.68
Department of Health and Human Services 226 162.68 172 29 201 88.94% $1,040,336.56 $4,603.26
Department of Homeland Security 619 252.22 276 93 369 59.61% $2,293,472.75 $3,705.13
Department of Housing and Urban Development 57 278.28 12 2 14 24.56% $137,126.20 $2,405.72
Department of Justice 506 195.42 276 128 404 79.84% $1,826,270.94 $3,609.23
Department of Labor 90 256 28 60 88 97.78% $272,900.00 $3,032.22
Department of State 103 279.87 14 21 35 33.98% $225,000.00 $2,184.47
Department of the Air Force 317 259.51 12 13 25 7.89% $1,657,719.81 $5,229.40
Department of the Army 0 0 0 0 0 0.00% $0.00 $0.00
Department of the Interior 281 269.73 76 33 109 38.79% $932,643.42 $3,319.02
Department of the Navy 0 0 0 0 0 0.00% $0.00 $0.00
Department of Treasury 1 312 0 1 1 100.00% $3,893.76 $3,893.76
Department of Transportation 119 134.54 104 7 111 93.28% $675,217.00 $5,674.09
Department of Veterans Affairs 539 210.24 152 92 244 45.27% $2,153,589.54 $3,995.53
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 52 328.65 4 8 12 23.08% $132,450.00 $2,547.12
Equal Employment Opportunity Commission 3 183.33 1 2 3 100.00% $7,500.00 $2,500.00
Export-Import Bank of the United States 1 128 1 0 1 100.00% $3,250.00 $3,250.00
Farm Credit Administration 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit System Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Communications Commission 7 28.57 7 0 7 100.00% $17,500.00 $2,500.00
Federal Deposit Insurance Corporation 40 219.28 16 24 40 100.00% $238,364.24 $5,959.11
Federal Election Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Energy Regulatory Commission 2 180 2 0 2 100.00% $6,400.00 $3,200.00
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 4 249.25 1 0 1 25.00% $17,416.00 $4,354.00
Federal Labor Relations Authority 3 208.33 0 3 3 100.00% $8,390.00 $2,796.67
Federal Maritime Commission 2 113 2 0 2 100.00% $6,000.00 $3,000.00
Federal Mediation and Conciliation Service 2 180 2 0 2 100.00% $10,079.00 $5,039.50
Federal Mine Safety and Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Reserve System - Board of Governors 7 181.71 4 3 7 100.00% $37,637.00 $5,376.71
Federal Retirement Thrift Investment Board 0 0 0 0 0 0.00% $0.00 $0.00
Federal Trade Commission 1 234 0 1 1 100.00% $4,597.67 $4,597.67
General Services Administration 54 269.11 10 24 34 62.96% $151,810.72 $2,811.31
Government Printing Office 17 286.76 1 14 15 88.24% $68,577.00 $4,033.94
Harry S. Truman Scholarship 0 0 0 0 0 0.00% $0.00 $0.00
Holocaust Memorial Museum U.S. 0 0 0 0 0 0.00% $0.00 $0.00
Illinois & Michigan Canal National Heritage Corridor Comm NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 0 0 0 0 0 0.00% $0.00 $0.00
Inter-American Foundation 1 90 1 0 1 100.00% $620.00 $620.00
International Boundary and Water Commission 0 0 0 0 0 0.00% $0.00 $0.00
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 83 1 0 1 100.00% $3,723.88 $3,723.88
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0.00% $0.00 $0.00
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0.00% $0.00 $0.00
Marine Mammal Commission 0 0 0 0 0 0.00% $0.00 $0.00
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 2 99 2 0 2 100.00% $9,060.00 $4,530.00
Millennium Challenge Corporation 1 175 1 0 1 100.00% $1,500.00 $1,500.00
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 19 196.89 10 7 17 89.47% $97,811.71 $5,147.98
National Archives and Records Administration 4 139.25 4 0 4 100.00% $13,327.08 $3,331.77
National Capital Planning Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 0 0 0 0 0 0.00% $0.00 $0.00
National Credit Union Administration 5 159.6 5 0 5 100.00% $18,670.06 $3,734.01
National Endowment for the Arts 1 164 1 0 1 100.00% $4,415.15 $4,415.15
National Endowment for the Humanities 0 0 0 0 0 0.00% $0.00 $0.00
National Gallery of Art 1 216 0 0 0 0.00% $4,223.00 $4,223.00
National Indian Gaming Commission 1 260 0 0 0 0.00% $3,000.00 $3,000.00
National Labor Relations Board 1 475 0 0 0 0.00% $2,950.00 $2,950.00
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 0 0 0 0 0 0.00% $0.00 $0.00
National Science Foundation 5 257.6 0 2 2 40.00% $16,000.00 $3,200.00
National Transportation Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0.00% $0.00 $0.00
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 10 241.5 3 6 9 90.00% $50,000.00 $5,000.00
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Office of Government Ethics 0 0 0 0 0 0.00% $0.00 $0.00
Office of Personnel Management 0 0 0 0 0 0.00% $0.00 $0.00
Office of Special Counsel 0 0 0 0 0 0.00% $0.00 $0.00
Office of the Director of National Intelligence 3 312.67 0 2 2 66.67% $37,685.00 $12,561.67
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Peace Corps 1 103 1 0 1 100.00% $3,538.00 $3,538.00
Pension Benefit Guaranty Corporation 10 201.1 4 3 7 70.00% $28,388.00 $2,838.80
Postal Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 2 113.5 2 0 2 100.00% $5,461.00 $2,730.50
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 17 353 2 7 9 52.94% $41,906.15 $2,465.07
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 14 266.29 1 7 8 57.14% $76,092.00 $5,435.14
Smithsonian Institution 13 147.31 12 0 12 92.31% $37,787.50 $2,906.73
Social Security Administration 384 251.97 100 55 155 40.36% $1,803,398.75 $4,696.35
Tennessee Valley Authority 13 169.85 10 3 13 100.00% $20,260.06 $1,558.47
Trade and Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 2,821 137.16 2,469 280 2,749 97.45% $4,727,210.81 $1,675.72
Utah Reclamation Mitigation and Conservation Comm NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet Subtotal Including USPS 6,512 186.78 3,964 931 4,895 75.17% $19,536,457.66 $3,000.07
Medium Subtotal 640 253 180 149 329 51.41% $2,718,883.27 $4,248.26
Small Subtotal 110 200.19 54 34 88 80.00% $418,954.12 $3,808.67
Micro Subtotal 5 159.4 5 0 5 100.00% $20,489.60 $4,097.92
Government-wide Including USPS 7,267 192.79 4,203 1,114 5,317 73.17% $22,694,784.65 $3,122.99
USPS Percentage of Cabinet Sub Total 43.32% 62.29% 30.08% 56.16% 24.20%
USPS Percentage of Government-wide 38.82% 58.74% 25.13% 51.70% 20.83%
Cabinet Level Subtotal Minus USPS 3,691 224.7 1,495 651 2,146 58.14% $14,809,246.85 $4,012.26
Government-wide Minus USPS 4,446 228.09 1,734 834 2,568 57.76% $17,967,573.84 $4,041.29

NRF = No Report Filed