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Social Security Administration (SSA) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	661		248		909
Settlements	7	1.1%	75	30.2%	82	9%
Withdrawals or No Complaints Filed	302	45.7%	61	24.6%	363	39.9%
Complaints Filed*					436	48%
Decision to File Complaint Pending at End of FY					28	3.1%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	909	71.8%	27.3%
Complaint Closures	431	82.4%	4.4%

Bases Most Frequently Alleged in FY 2014 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	REPRISAL	AGE	RACE (BLACK OR AFRICAN AMERICAN)

Timeliness in FY 2014
	Total #	# Timely	% Timely	FY 2013 APD*	FY 2014 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	909	821	90.3%
All Investigations	352	177	50.3%	252	257	2%	197
All Complaint Closures	431			533	592	11.1%	419
Merit Decisions (no AJ)	171	29	17%	577	607	5.2%	439
Dismissal Decisions (no AJ)	43			147	114	-22.4%	66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (No AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	459
Total Closures	431
Settlements	65	15.1%
Withdrawals	41	9.5%
Total Final Agency Actions	325	75.4%	214	65.8%	110	33.8%	1	0.3%
Dismissals	50	15.4%	43	86%	7	14%	0	0%
Merit Decisions	275	84.6%	171	62.2%	103	37.5%	1	0.4%
Finding Discrimination	1	0.4%	0	0%	0	0%	1	100%
Finding No Discrimination	274	99.6%	171	62.4%	103	37.6%	0	0%

Costs Associated with EEO Process in FY 2014
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	5	$12,792	$2,558
ADR Settlements w/ Monetary Benefits	3	$4,400	$1,466
Investigation Costs	352	$1,763,047	$5,008
Complaint Closures with Monetary Benefits	41	$838,949	$20,462
ADR Settlements w/ Monetary Benefits	0	$0	$0