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Table B-3 FY 2014 Outcomes of All Pre-Complaint Closures
Agency or Department Number Completed / Ended Counselings Number Completed/ Ended by Settlements % Settlements Number Completed/ Ended by Withdrawals/No Complaints Filed % Withdrawls/No Complaints Filed Total Number Completed/ Ended by Resolution % Resolutions Number Completed/ Ended by Filing Complaint % Complaints Number Decision To File Complaint Pending % Decision to File Complaint Pending
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Agency for International Development 43 1 2.33% 20 46.51% 21 48.84% 21 48.84% 1 2.33%
American Battle Monuments Commission 1 0 0.00% 1 100.00% 1 100.00% 0 0.00% 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 28 0 0.00% 19 67.86% 19 67.86% 9 32.14% 0 0.00%
Central Intelligence Agency 40 0 0.00% 10 25.00% 10 25.00% 29 72.50% 1 2.50%
Chemical Safety and Hazard Investigation Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Commission on Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Commodity Futures Trading Commission 3 1 33.33% 1 33.33% 2 66.67% 1 33.33% 0 0.00%
Consumer Financial Protection Bureau 45 2 4.44% 17 37.78% 19 42.22% 25 55.56% 1 2.22%
Consumer Product Safety Commission 6 1 16.67% 2 33.33% 3 50.00% 3 50.00% 0 0.00%
Corporation for National and Community Service 5 0 0.00% 3 60.00% 3 60.00% 2 40.00% 0 0.00%
Council of the Inspectors General on Integrity and Efficiency 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 19 3 15.79% 4 21.05% 7 36.84% 12 63.16% 0 0.00%
DOD Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
DOD Army and Air Force Exchange Service 247 59 23.89% 113 45.75% 172 69.64% 69 27.94% 6 2.43%
DOD Defense Commissary Agency 201 4 1.99% 64 31.84% 68 33.83% 127 63.18% 6 2.99%
DOD Defense Contract Audit Agency 68 7 10.29% 23 33.82% 30 44.12% 36 52.94% 2 2.94%
DOD Defense Contract Management Agency 82 13 15.85% 24 29.27% 37 45.12% 43 52.44% 2 2.44%
DOD Defense Health Agency 26 2 7.69% 13 50.00% 15 57.69% 11 42.31% 0 0.00%
DOD Defense Human Resources Activity 13 2 15.38% 2 15.38% 4 30.77% 8 61.54% 1 7.69%
DOD Defense Information Systems Agency 36 0 0.00% 11 30.56% 11 30.56% 25 69.44% 0 0.00%
DOD Defense Intelligence Agency 80 1 1.25% 38 47.50% 39 48.75% 40 50.00% 1 1.25%
DOD Defense Logistics Agency 284 57 20.07% 130 45.77% 187 65.85% 87 30.63% 10 3.52%
DOD Defense Media Activity 4 0 0.00% 1 25.00% 1 25.00% 3 75.00% 0 0.00%
DOD Defense Security Service 11 0 0.00% 1 9.09% 1 9.09% 10 90.91% 0 0.00%
DOD Defense Technical Information Center 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
DOD Defense Threat Reduction Agency 16 1 6.25% 3 18.75% 4 25.00% 12 75.00% 0 0.00%
DOD Department of Defense Education Activity 146 13 8.90% 37 25.34% 50 34.25% 90 61.64% 6 4.11%
DOD Department of the Air Force 801 114 14.23% 269 33.58% 383 47.82% 407 50.81% 11 1.37%
DOD Department of the Army 2,178 232 10.65% 638 29.29% 870 39.94% 1,227 56.34% 81 3.72%
DOD Department of the Navy 1,562 220 14.08% 543 34.76% 763 48.85% 786 50.32% 13 0.83%
DOD Finance and Accounting Service 93 19 20.43% 33 35.48% 52 55.91% 40 43.01% 1 1.08%
DOD Joint Task Force National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
DOD Missile Defense Agency 7 0 0.00% 5 71.43% 5 71.43% 2 28.57% 0 0.00%
DOD National Geospatial-Intelligence Agency 40 3 7.50% 11 27.50% 14 35.00% 23 57.50% 3 7.50%
DOD National Guard Bureau 45 3 6.67% 31 68.89% 34 75.56% 11 24.44% 0 0.00%
DOD National Security Agency 76 2 2.63% 48 63.16% 50 65.79% 26 34.21% 0 0.00%
DOD Office of Inspector General 3 1 33.33% 0 0.00% 1 33.33% 2 66.67% 0 0.00%
DOD Office of the Secretary/Washington Headquarters Services 46 2 4.35% 12 26.09% 14 30.43% 28 60.87% 4 8.70%
DOD Uniformed Services University of the Health Sciences 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Defense Nuclear Facilities Safety Board 5 0 0.00% 1 20.00% 1 20.00% 4 80.00% 0 0.00%
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 904 71 7.85% 348 38.50% 419 46.35% 458 50.66% 27 2.99%
Department of Commerce 289 7 2.42% 106 36.68% 113 39.10% 175 60.55% 1 0.35%
Department of Defense NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Education 26 1 3.85% 5 19.23% 6 23.08% 20 76.92% 0 0.00%
Department of Energy 118 12 10.17% 27 22.88% 39 33.05% 74 62.71% 5 4.24%
Department of Health and Human Services 712 37 5.20% 275 38.62% 312 43.82% 380 53.37% 20 2.81%
Department of Homeland Security 2,067 108 5.22% 757 36.62% 865 41.85% 1,137 55.01% 65 3.14%
Department of Housing and Urban Development 107 2 1.87% 29 27.10% 31 28.97% 73 68.22% 3 2.80%
Department of Justice 1,276 80 6.27% 435 34.09% 515 40.36% 728 57.05% 33 2.59%
Department of Labor 196 8 4.08% 70 35.71% 78 39.80% 110 56.12% 8 4.08%
Department of State 306 26 8.50% 148 48.37% 174 56.86% 126 41.18% 6 1.96%
Department of Transportation 506 48 9.49% 142 28.06% 190 37.55% 301 59.49% 15 2.96%
Department of Treasury 668 110 16.47% 199 29.79% 309 46.26% 335 50.15% 24 3.59%
Department of Veterans Affairs 4,536 346 7.63% 2,004 44.18% 2,350 51.81% 2,058 45.37% 128 2.82%
Department of the Interior 483 53 10.97% 138 28.57% 191 39.54% 275 56.94% 17 3.52%
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 80 6 7.50% 28 35.00% 34 42.50% 44 55.00% 2 2.50%
Equal Employment Opportunity Commission 41 2 4.88% 14 34.15% 16 39.02% 23 56.10% 2 4.88%
Export-Import Bank of the United States 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Farm Credit Administration 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Communications Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Deposit Insurance Corporation 65 1 1.54% 18 27.69% 19 29.23% 44 67.69% 2 3.08%
Federal Election Commission 2 1 50.00% 1 50.00% 2 100.00% 0 0.00% 0 0.00%
Federal Energy Regulatory Commission 16 0 0.00% 8 50.00% 8 50.00% 7 43.75% 1 6.25%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 16 0 0.00% 4 25.00% 4 25.00% 12 75.00% 0 0.00%
Federal Labor Relations Authority 4 0 0.00% 2 50.00% 2 50.00% 2 50.00% 0 0.00%
Federal Maritime Commission 2 0 0.00% 0 0.00% 0 0.00% 1 50.00% 1 50.00%
Federal Mediation and Conciliation Service 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Federal Mine Safety and Health Review Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Federal Reserve Board of Governors 100 0 0.00% 90 90.00% 90 90.00% 10 10.00% 0 0.00%
Federal Retirement Thrift Investment Board 5 1 20.00% 1 20.00% 2 40.00% 3 60.00% 0 0.00%
Federal Trade Commission 10 0 0.00% 10 100.00% 10 100.00% 0 0.00% 0 0.00%
General Services Administration 130 24 18.46% 30 23.08% 54 41.54% 75 57.69% 1 0.77%
Government Printing Office 58 2 3.45% 37 63.79% 39 67.24% 17 29.31% 2 3.45%
Harry S. Truman Scholarship NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Holocaust Memorial Museum 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Inter-American Foundation 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
International Boundary and Water Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 2 0 0.00% 1 50.00% 1 50.00% 1 50.00% 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
John F. Kennedy Center for the Performing Arts 2 1 50.00% 0 0.00% 1 50.00% 1 50.00% 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 3 0 0.00% 2 66.67% 2 66.67% 1 33.33% 0 0.00%
Millennium Challenge Corporation 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 69 7 10.14% 23 33.33% 30 43.48% 37 53.62% 2 2.90%
National Archives and Records Administration 36 8 22.22% 15 41.67% 23 63.89% 12 33.33% 1 2.78%
National Capital Planning Commission 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Credit Union Administration 7 0 0.00% 2 28.57% 2 28.57% 5 71.43% 0 0.00%
National Endowment for the Arts 3 1 33.33% 1 33.33% 2 66.67% 1 33.33% 0 0.00%
National Endowment for the Humanities 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Gallery of Art 7 0 0.00% 2 28.57% 2 28.57% 5 71.43% 0 0.00%
National Indian Gaming Commission 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
National Labor Relations Board 16 1 6.25% 6 37.50% 7 43.75% 9 56.25% 0 0.00%
National Mediation Board 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
National Reconnaissance Office 6 0 0.00% 4 66.67% 4 66.67% 2 33.33% 0 0.00%
National Science Foundation 13 3 23.08% 5 38.46% 8 61.54% 5 38.46% 0 0.00%
National Transportation Safety Board 4 0 0.00% 0 0.00% 0 0.00% 4 100.00% 0 0.00%
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 27 2 7.41% 7 25.93% 9 33.33% 16 59.26% 2 7.41%
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Office of Government Ethics 12 0 0.00% 0 0.00% 0 0.00% 12 100.00% 0 0.00%
Office of Navajo and Hopi Indian Relocation 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of Personnel Management 54 0 0.00% 17 31.48% 17 31.48% 36 66.67% 1 1.85%
Office of Special Counsel 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Office of the Director of National Intelligence 6 0 0.00% 1 16.67% 1 16.67% 5 83.33% 0 0.00%
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 1 0 0.00% 0 0.00% 0 0.00% 1 100.00% 0 0.00%
Peace Corps 2 0 0.00% 0 0.00% 0 0.00% 2 100.00% 0 0.00%
Pension Benefit Guaranty Corporation 43 1 2.33% 11 25.58% 12 27.91% 30 69.77% 1 2.33%
Postal Regulatory Commission 1 1 100.00% 0 0.00% 1 100.00% 0 0.00% 0 0.00%
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 8 0 0.00% 1 12.50% 1 12.50% 7 87.50% 0 0.00%
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 41 3 7.32% 19 46.34% 22 53.66% 15 36.59% 4 9.76%
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 56 2 3.57% 20 35.71% 22 39.29% 32 57.14% 2 3.57%
Smithsonian Institution 29 1 3.45% 13 44.83% 14 48.28% 12 41.38% 3 10.34%
Social Security Administration 909 82 9.02% 363 39.93% 445 48.95% 436 47.96% 28 3.08%
Tennessee Valley Authority 81 9 11.11% 26 32.10% 35 43.21% 43 53.09% 3 3.70%
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 12,774 3,029 23.71% 5,611 43.93% 8,640 67.64% 3,900 30.53% 234 1.83%
US Trade and Development Agency 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
                     
Cabinet Subtotal 31,035 4,693 15.12% 12,344 39.77% 17,037 54.90% 13,265 42.74% 733 2.36%
Medium Subtotal 1,660 152 9.16% 609 36.69% 761 45.84% 847 51.02% 52 3.13%
Small Subtotal 487 13 2.67% 248 50.92% 261 53.59% 217 44.56% 9 1.85%
Micro Subtotal 28 2 7.14% 3 10.71% 5 17.86% 23 82.14% 0 0.00%
Government-wide 33,210 4,860 14.63% 13,204 39.76% 18,064 54.39% 14,352 43.22% 794 2.39%
                       
NRF = No Report Filed