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 Chicago District Office 

Location: 500 West Madison Street
Suite 2000
Chicago, Illinois 60661 
Phone: 1-800-669-4000 
Fax: 312-869-8220 
TTY: 312-869-8001 
ASL Video Phone: 844-234-5122
Director: Julianne Bowman 
Regional Attorney:
Gregory M. Gochanour  
Office Hours:
The Chicago District Office is open Monday through Friday from 8:30 a.m. to 4:00 p.m. Everyone visiting our office must present a photo ID at the building security desk located in the office tower on the third floor. 

While walk-ins are accepted until 11:30 a.m., scheduling an interview is strongly recommended, and individuals with appointments will be given priority. We encourage you to schedule an interview through our online system. 
Additional Information / POC
To submit an inquiry and schedule an appointment for an interview we encourage individuals to use the online system at  The system can also be accessed by going directly to our website at


Access the online Public Portal at