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 Memphis District Office 

Location: 1407 Union Avenue, 9th floor
Memphis, TN 38104 
Phone: 1-800-669-4000 
Fax: 901-544-0111 
TTY: 1-800-669-6820 
ASL Video Phone: 844-234-5122
Director: Delner Franklin-Thomas 
Regional Attorney:
Faye Williams  
Office Hours:
The Memphis District Office is open Monday through Friday, 8:00 a.m. to 4:30 p.m.

Intake interviews are conducted every day except Wednesdays between 8:00 a.m. - 2:30 p.m. Although walk-ins are accepted, scheduling an interview is strongly recommended, and individuals with appointments will be given priority. We encourage you to schedule an interview through our online system. 
Additional Information / POC
To submit an inquiry and schedule an appointment for an interview we encourage individuals to use the online system at  The system can also be accessed by going directly to our website at