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Defense TRICARE Management Activity (DTMA) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	17		1		18
Settlements	0	0%	0	0%	0	0%
Withdrawals or No Complaints Filed	7	41.2%	1	100%	8	44.4%
Complaints Filed*					10	55.6%
Decision to File Complaint Pending at End of FY					0	0%
*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.

Agency Use of ADR for EEO Dispute Resolution in FY 2012
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	18	83.3%	5.6%
Complaint Closures	7	71.4%	71.4%

Bases Most Frequently Alleged in FY 2012 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	Race (Black or African American)	Reprisal	Sex (Female)

Timeliness in FY 2012
	Total #	# Timely	% Timely	FY 2011 APD*	FY 2012 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	18	7	38.9%
All Investigations	2	1	50%	0	368	NA%	187
All Complaint Closures	7			221	217	-1.8%	388
Merit Decisions (no AJ)	0	0	0%	0	0	NA%	462
Dismissal Decisions (no AJ)	5			0	108	NA%	92
*APD = Average Processing Days

Outcome of Complaints in FY 2012
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	10
Total Closures	7
Settlements	1	14.3%
Withdrawals	1	14.3%
Total Final Agency Actions	5	71.4%	5	100%	0	0%	0	0%
Dismissals	5	100%	5	100%	0	0%	0	0%
Merit Decisions	0	NA%	0	NA%	0	NA%	0	NA%
Finding Discrimination	0	NA%	0	NA%	0	NA%	0	NA%
Finding No Discrimination	0	NA%	0	NA%	0	NA%	0	NA%

Costs Associated with EEO Process in FY 2012
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	0	$0	$0
ADR Settlements w/ Monetary Benefits	0	$0	$0
Investigation Costs	2	$6,094	$3,047
Complaint Closures with Monetary Benefits	1	$35,000	$35,000
ADR Settlements	1	$35,000	$35,000