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Office of Personnel Management (OPM) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	79		9		88
Settlements	0	0%	1	11.1%	1	1.1%
Withdrawals or No Complaints Filed	30	38%	8	88.9%	38	43.2%
Complaints Filed*					44	50%
Decision to File Complaint Pending at End of FY					5	5.7%
*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.

Agency Use of ADR for EEO Dispute Resolution in FY 2012
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	88	90.9%	10.2%
Complaint Closures	28	0%	0%

Bases Most Frequently Alleged in FY 2012 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	Age	Reprisal	Race (Black or African American)

Timeliness in FY 2012
	Total #	# Timely	% Timely	FY 2011 APD*	FY 2012 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	88	87	98.9%
All Investigations	25	25	100%	102	103	1%	187
All Complaint Closures	28			353	505	43.1%	388
Merit Decisions (no AJ)	8	0	0%	360	1,128	213.3%	462
Dismissal Decisions (no AJ)	6			44	131	197.7%	92
*APD = Average Processing Days

Outcome of Complaints in FY 2012
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	44
Total Closures	28
Settlements	3	10.7%
Withdrawals	6	21.4%
Total Final Agency Actions	19	67.9%	14	73.7%	5	26.3%	0	0%
Dismissals	6	31.6%	6	100%	0	0%	0	0%
Merit Decisions	13	68.4%	8	61.5%	5	38.5%	0	0%
Finding Discrimination	0	NA%	0	NA%	0	NA%	0	NA%
Finding No Discrimination	13	100%	8	61.5%	5	38.5%	0	0%

Costs Associated with EEO Process in FY 2012
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	1	$11,000	$11,000
ADR Settlements w/ Monetary Benefits	1	$11,000	$11,000
Investigation Costs	25	$191,010	$7,640
Complaint Closures with Monetary Benefits	3	$44,000	$14,666
ADR Settlements	0	$0	$0