﻿WEBVTT

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Welcome to I think probably only

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the second brown bag we've had this fiscal year.

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Last year we did probably three or four.

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This year it's been a busy year, and we haven't

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had a chance to have as many.

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But we're happy to have this one.

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We have with us to talk to you today

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Commissioner Feldblum.

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She's going to talk to you about the ADA Amendments Act.

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She claims that it's fun and easy.

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We'll find out if it's actually fun and easy.

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She's going to give you sort of a quick background.

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Some foundational information about the ADA Amendments Act,

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but I think a lot of people in the room probably have

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a good working knowledge.

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So she'll talk for about 20 minutes,

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and then we're gonna open the floor for questions.

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So hopefully, you all came prepared with questions.

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The slideshow that she's going to use we're going to

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email out, to everyone, after the fact,

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so, no need to ask me for that later.

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And, with that, I will turn it over to Commissioner Feldblum.

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COMMISSIONER CHAI FELDBLUM:  Thank you.  And this mic is working, excellent.

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OK, well, I have no idea if it can be fun and easy.

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But that's my goal.

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I absolutely want to make sure that we have time for the questions

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because, as JoLinda said, and JoLinda does just amazing,

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wonderful stuff in terms of training, I love it.

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You guys over there you might want to come over here

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just so that you're not craning your neck.  You know,

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because I apparently have to stay on this side, I've been told,

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in terms of the camera.

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So I'm going to go through this slide show somewhat quickly,

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just so that I can make sure that we can then open it up for

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questions and conversation.

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I put together this version of this Power Point,

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shortly after March 25th when EEOC issued its bipartisan regulations,

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as a means of training EEOC investigators and lawyers.

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And then I've just somewhat modified it as I've gone along.

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OK, the first is, the purpose of the regulations

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is to implement Title I of the ADA.

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That's what we say in the beginning of the regulations.

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And the reason we do it is because, everything starts with Congress.

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You know, after the regulations got issued people would say,

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the agency did this, the agency did that.  It's like, you know what,

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we didn't do anything other than what we are obliged to do

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as a Commission, which is to implement what Congress has passed.

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And Congress passed a bipartisan, hugely bipartisan

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ADA Amendments Act of 2008.  So our goal was to carry out

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what Congress was trying to do.  And what Congress said,

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all the way through the legislative history of that 2008 Act,

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was that it wanted to stop what had become these minitrials

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on whether a person actually had a disability.

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Did their disability, did their impairment substantially limit them

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enough in some major life activity?  And that's all the courts

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were doing instead of getting to the merits of the case.

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So that's what Congress said it wanted to stop.

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And so this is what Congress said in it's purposes act

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of this statute.  And we in the agency

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repeated that in the regulations.

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Congress said, the primary object of attention in cases

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brought under the ADA should be whether covered entities

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have complied with their obligations and whether discrimination

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has occurred, not, whether the individual meets the definition

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of disability.  It went on to say, and we repeated,

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the question of whether an individual meets the definition

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of disability under this part should not demand extensive analysis.

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So that was the goal, the analysis should not be extensive.

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So that we can quickly get to the merits of the case.

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Were you really discriminated against because you have a disability,

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or because you were a really bad worker, you know.

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Or, did you need an accommodation and you didn't get it?

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Those are the merits of the case.

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Okay, so that was their goal.  Now if you look at the definition of

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"disability", under the ADA as amended, the first two prongs

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look exactly like they were written before.  Disability means a physical,

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mental impairment that substantially limits one or more

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major life activities of the individual.  What we in the regulation

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call the "actual disability prong".  Or a record of such an impairment.

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So that's the definition of the first two prongs of the definition of

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disability in the ADA as amended.  So one can ask, how did Congress

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achieve its goal? It used the exact same words that were in the

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statute before that had apparently caused all of these problems.

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Now, here's how Congress did it, they added "major bodily functions"

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to the definition of major life activities, and they provided

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a set of rules for how to interpret the term "substantially limits".

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So for the first two prongs of disability, the first two definitions,

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it's the same words, but very, very different outcomes

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in terms of who's covered.  And that's what I hope to have you understand

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over the next, you know, ten minutes in terms of the first two prongs.

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So the first two prongs that I'm talking about are the prongs of disability

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where someone has to meet one of those two prongs to get a

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reasonable accommodation.  So everything that I'm talking about

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is going to be for folks who are looking for a reasonable accommodation.

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What I hope to explain is how even though it's the exact same words,

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very different outcomes, much easier, more streamlined, quicker analysis.

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So, for all of you folks whose are dealing with disability claims,

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this first threshold issue, do you have a disability, should be much quicker.

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That was Congress's goal, and mostly what we did in the regulations

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is explain how Congress's goal is achieved.

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Okay.  So, what we do is we follow the lead of Congress.

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We emphasize the addition of major bodily functions, within major life

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activity. We pull out of the legislative purposes, findings, history,

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nine rules of construction that Congress created for how do you interpret

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the term "substantially limits".

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And then, we explain how these work together, major bodily functions,

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and these rules to create the result that Congress wanted,

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which is this easier, more streamlined analysis, resulting in more people

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being covered. You'll see that I talk about one, plus one,

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plus one equals three, that the adding of major bodily functions

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and two of these rules of construction, the two most important ones add up

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to this more streamlined analysis.  That's what the agency did in the regulations.

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We took what Congress said it wanted to do and we just made it more clear.

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Okay.  Some things are the same. You have to have a physical or mental

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impairment that substantially limits a major life activity.

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Physical impairment is just the way it was before.  It's completely broad,

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it's any physiological disorder or condition.  Mental impairment, also,

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same thing, completely broad, any mental or psychological disorder.

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The physical or mental impairment has to substantially limit a major life activity.

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Some thing are also still the same in terms of major life activities.

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Basically what Congress did was take some of the EEOC regulation,

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where we had defined major life activities, put it into the statute,

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the regulations again, just repeat those, added a few others, but these

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are the type of major life activities you should be used to: caring for yourselves,

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seeing, hearing, eating, sleeping, we added performing manual tasks.

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This is the sort of ordinary way of figuring out does an impairment

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substantially limit a major life activity.  I do not expect that these

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major life activities are going to be used in many situations.  The biggest change

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was adding major bodily functions, we think that's what people

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are going to go to first.  Because it going to be a much easier analysis.

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But these life activities still exist, and in some situations,

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people will be using them.  But here's the key change major life activities

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included but not limited to the "operation of a major bodily function".

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And basically, this is every function in the body.  That was the

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goal of Congress when it added major bodily functions.  They made it clear

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by saying "it included but not limited to", and we just repeat this.

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So the immune system, special sense organs, like seeing, hearing,

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normal cell growth, which becomes very important for cancer, digestive,

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genitourinary, bladder, basically any bodily function.  So this physical or

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mental impairment has to substantially limit any major bodily function.

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Okay, so therefore the key question is what does it mean to substantially limit?

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Because it's going to now substantially limit any major bodily function.

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These are these nine rules of construction, they're the rules that Congress

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adopted to make it easier to establish coverage, and here's the kicker guys,

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we've all seen how Washington works, none of these rules say what

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"substantially limits" means.  Okay, it only tells us what it doesn't mean.

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Because remember, this was a deal between the business community

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and the disability community.  And the business community needed to have

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those words again "substantially limits", you know, major life activity.

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And they couldn't get a complete agreement on what it should mean.

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There was agreement on what it shouldn't mean.  Which is, it wasn't

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as high standard that the Supreme Court had created.  Working off of the

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EEOC regulations, the EEOC regulations in 1991 is the thing that started this

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ball rolling by defining substantially limits as prevents or severely restricts.

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And then courts just ran with it.  So basically you'll see the

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rules of construction tell us what substantially limits is not.

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So, for example, it's to be construed broadly, not meant to be

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a demanding standard.  Because the Supreme Court had said,

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it's a demanding standard.  Does not need to prevent or severely restrict

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a major life activity.  Because that has been used by courts

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to kick a lot of people out.  The third rule is what I call the aspiration

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as opposed to a rule which is -- you saw this already, primary object

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of attention is whether discrimination occurred, so we shouldn't be having

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extensive analysis at this stage of whether it substantially limits.

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And individualized assessment remains.  There was a lot of questions about

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is there still a individualized assessment, you know, from the

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proposed rules? Of course there is.  You still to have to have a physical

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or mental impairment, substantially limits a major life activity.

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You still have to do what I call add one, plus, one, plus one,

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it's going to be a lot quicker, and a lot easier, and it will always

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add up to three.  And people will be covered.  But you still have to

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sort of do that process.  Scientific, medical, statistical, evidence

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you'll see is not going to be needed often.  I mean, it doesn't mean

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you can't put it forward if a person wants to, but based on the analysis,

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you shouldn't need it.  And an impairment has to substantially limit

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only one major life activity, not more than one.  Because courts were saying,

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oh, well, you have trouble eating or sleeping, but you can drive,

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so you're not disabled.  So here, it's as soon as one major bodily function

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is substantially limited, that's it, you're done.  Now you could still say,

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reading all of these, I'm still not quite sure how it's so much easier.

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You've told me what it's not, but I'm not sure how we're getting to this

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quicker, easier analysis.  Okay, here are the two critical rules that add,

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when you add it to major bodily functions, these are the two that will

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make that analysis easier for many people, not everyone, but many.

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One, you look at whether an impairment substantially limits that major

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bodily function, or the activity without regard to the ameliorative effect

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of mitigating measures, so you look at the impact without the effect

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of the mitigating measures, and an impairment that is episodic

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or in remission, you look at whether it would substantially limit that

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majorly bodily function when active.  So major bodily function,

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plus don't take into account mitigating measures, plus look at it

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in its active state.  That's the one, plus one, plus one will equal three

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for lots and lots of impairments.  So, on the mitigating measures,

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mitigating measures is basically anything that a person is doing

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to counter the impact of their impairment.  So the most common one

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is medication.  But there are lots of others, all listed here,

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including this sort of behavioral modifications. A lot of the

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folks with Autism, they'll have a behavioral modification that they'll do,

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in order to counter the effect of their impairment.

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So the point is, you don't take into account anything that mitigates

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the impact, and with regard to medication, which is as I said

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is going to be the main one, the focus is on how the major bodily function

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would be impacted if medication was stopped, or if medication was

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never taken in the first place.

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So for example, someone who has a diagnosis of cancer, the question is,

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absent treatment, absent medication, would it substantially limit

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normal cell growth? The answer, yes.  You know, someone who gets the

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diagnosis of HIV infection, it's not a question of in that moment

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how bad is their immune system, it's if they didn't take medication,

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would their immune system be substantially limited? Answer, yes.

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Now there's an exception on mitigating measures, okay.

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Eyeglasses, eyeglasses itself, is the one mitigating measure

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that can be taken into account.  Okay.  So, for example,

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without my eyeglasses, you just - I see a lot of pretty colors,

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and now I see pretty people.  Okay.  But, so without the mitigating

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measure, I would be substantially limited in seeing, but, as part of

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the deal, just because you wear eyeglasses, doesn't make you a person

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with a disability under the first or second prong.  However, to deal

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with the case which had generated a lot of this bad case law,

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the Sutton sisters, it makes it clear that if a employer for some reason

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has a qualification standard that says, you can only get this job

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if you have uncorrected perfect vision, so we're not hiring Feldblum

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or anyone out there with glasses or contact lenses, the employer has to

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justify that qualification standard as job related and consistent

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with business necessity.  And if they can, awesome, and if they can't,

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you got to get rid of that qualification standard.  Okay, so that's

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the one plus one, plus one equals three.  You add these three elements

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together.  Some impairments will virtually always be disabilities.

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And so what we did in the regulations, is after listing these rules

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of construction, we created a section called "predictable assessments".

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It's called the (j)(3)(i), predictable assessments.  This is a

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long way of saying, one, plus one, plus one equals three.

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The principles are intended to provide for more generous coverage

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through a framework that is predictable, consistent and workable.

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And, we then said, for example, applying these nine rules of construction,

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the individualized assessment, because you do have to sort of

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do the addition, the individualized assessment of some types of

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impairments will in virtually all cases result in a determination

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of coverage.  Why? Given their inherent nature, just given the

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medical facts that if you don't have treatment, you look at something

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in it's active state, okay, these types of impairments will as a

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factual manner virtually always be found to pose a substantial limitation.

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And therefore the assessment should be particularly simple and

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straight forward.  This is what I call the "virtually always group".

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It's the (j)(3)(ii) group.  Okay.  We do not as an agency

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try to come up with the entire DSM IV list of the types of impairments

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that will virtually always end up being covered.  But, again, it's

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just conceptually you can see, there are any number of impairments

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that will very easily be covered.  And you don't have to get a lot

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of medical analysis.  Okay, and then to make it even easier,

00:17:21.005 --> 00:17:27.006
besides the (j)(3)(ii) virtually always group, there's the (j)(3)(iii)

00:17:27.006 --> 00:17:31.005
group. That is, what we did is, we did the analysis for you,

00:17:31.006 --> 00:17:36.001
for a bunch of impairments.  We did the one, plus one, plus one

00:17:36.001 --> 00:17:41.001
equals three to say look, applying these, it should easily be concluded

00:17:41.001 --> 00:17:44.004
that the following types of impairments will at a minimum

00:17:44.004 --> 00:17:47.009
substantially limit the major life activities indicated.

00:17:47.009 --> 00:17:52.000
Sort of giving them the way to do it, and then you can see is something

00:17:52.001 --> 00:17:58.003
like something else on this list. So the (j)(3)(iii) list, again,

00:17:58.003 --> 00:18:03.006
it's not a "per se list", because you have to add one, plus one,

00:18:03.007 --> 00:18:07.006
plus one equals three.  What we did is we added it for you.

00:18:07.007 --> 00:18:12.006
So it's only if there's some bizarre weird thing, like for example,

00:18:12.006 --> 00:18:16.007
cancer is on this list, the only thing we could figure out in terms

00:18:16.008 --> 00:18:20.008
of negotiations on this reg were to be if you had a type of skin cancer

00:18:20.008 --> 00:18:24.004
that effected only three cells, and even if you didn't take any

00:18:24.005 --> 00:18:28.003
medication ever, it would only stay three cells.  If there was

00:18:28.003 --> 00:18:32.000
such a type of cancer, then even though cancer's on the list,

00:18:32.001 --> 00:18:37.004
that type of skin cancer wouldn't be covered.  But, I haven't heard

00:18:37.005 --> 00:18:41.008
of that yet.  So, here's the thing, so some of them are like very,

00:18:41.008 --> 00:18:46.000
these weren't folk whose had issues before, deaf, blind,

00:18:46.001 --> 00:18:50.002
intellectual disability, some of them did.  You know, these folks

00:18:50.002 --> 00:18:54.008
are covered, because it substantially limits this particular bodily function.

00:18:54.008 --> 00:18:58.003
But then this is the list of people who had difficulties.

00:18:58.004 --> 00:19:01.008
So you have Autism, cancer, cerebral palsy, diabetes, epilepsy,

00:19:01.008 --> 00:19:06.004
what we're saying is they substantial limit this particular function.

00:19:06.004 --> 00:19:11.007
And so, again, it doesn't -- diabetes, you can have more mild to

00:19:11.007 --> 00:19:14.006
more severe diabetes, but what we're saying is that when you don't

00:19:14.006 --> 00:19:18.001
take into account medication, and you look at it in it's active state,

00:19:18.002 --> 00:19:22.006
the fact that you got the diagnosis of diabetes means,

00:19:22.006 --> 00:19:27.003
it will substantially limit your endocrine function. OK, so it's not like

00:19:27.003 --> 00:19:31.005
the person ... the person still has to have the medical diagnosis,

00:19:31.005 --> 00:19:36.002
I have diabetes.  But then that's it.  After that, then you move to

00:19:36.002 --> 00:19:39.005
what's the accommodation you need? Or, thank you for sharing,

00:19:39.006 --> 00:19:42.005
I know you have diabetes, that's not why I fired you, you know.

00:19:42.005 --> 00:19:45.007
That's not why you didn't get to go to this conference. But it's

00:19:45.007 --> 00:19:47.006
sort of like, you don't spend a lot of time "Are you really Black,

00:19:47.007 --> 00:19:50.009
are you really White, are you really Jewish" No, you're like,

00:19:51.000 --> 00:19:54.003
"You didn't not go to this conference because you're Jewish"

00:19:54.004 --> 00:19:59.006
So for a lot of these folks, it's going to be covered, and then

00:19:59.007 --> 00:20:04.004
you move to the merits.  Did discrimination happen? Okay.

00:20:04.005 --> 00:20:08.004
So, here are some examples in terms of physical impairments.

00:20:08.005 --> 00:20:12.000
And there will be others that are not listed, but in likelihood

00:20:12.000 --> 00:20:15.002
virtually always, that would fit the same way.  And here are

00:20:15.002 --> 00:20:19.008
some examples of mental impairments, so major depressive disorder,

00:20:19.008 --> 00:20:25.009
bipolar, PTSD, OCD.  So again, the more significant mental disabilities.

00:20:26.000 --> 00:20:32.009
Last rule of construction, and this one is different from what had

00:20:33.000 --> 00:20:37.007
existed in the EEOC regulations before.  An impairment that's temporary,

00:20:37.007 --> 00:20:42.005
right, -- might last less than six months -- can be substantially limiting.

00:20:42.005 --> 00:20:47.008
Now, what happened is, Congress passed the ADA in 1990, said physical or

00:20:47.008 --> 00:20:52.004
mental impairment, substantially limits major life activity, EEOC in 1991

00:20:52.004 --> 00:20:57.002
in their regulations just came up with the rule that to be substantially

00:20:57.002 --> 00:21:00.007
limiting, you had to be of a certain duration, the impairment had to be

00:21:00.008 --> 00:21:04.001
of a certain duration. It was never in the statute, the EEOC just

00:21:04.001 --> 00:21:09.005
came up with it.  So, in the ADA Amendments Act, Congress made clear that,

00:21:09.005 --> 00:21:14.005
no, something could be temporary and substantially limiting. If it's a

00:21:14.006 --> 00:21:19.005
broken leg, as a great example, it will heal, but for that period of time,

00:21:19.005 --> 00:21:22.006
it is, you can't get more substantially limiting of the musculoskeletal

00:21:22.007 --> 00:21:28.000
system. Now, it also means that the accommodation that you ask for for that is

00:21:28.001 --> 00:21:32.001
also going to be time limited.  OK, remember, all of this stuff is only,

00:21:32.001 --> 00:21:35.002
you're dealing with, if the person's asking for an accommodation.

00:21:35.003 --> 00:21:42.006
So that's rule of construction nine.  Up till here is hopefully how to explain

00:21:42.006 --> 00:21:50.002
how Congress achieved the goal of a much quicker, sort of nanosecond analysis of,

00:21:50.002 --> 00:21:56.002
do you have a disability? Because lots of disabilities will in fact, you know,

00:21:56.002 --> 00:21:59.007
once you don't take into account mitigating measures, and look at it in its

00:21:59.007 --> 00:22:05.004
active state, will, you know, be covered.  But there are some impairments

00:22:05.005 --> 00:22:09.000
that will be on the spectrum. For example, I have fibromyalgia.

00:22:09.001 --> 00:22:15.003
It hasn't flared up in fifteen years, but for someone else who has fibromyalgia,

00:22:15.004 --> 00:22:20.003
it's absolutely quite limiting. OK, so there are some impairments that

00:22:20.003 --> 00:22:25.003
literally are on the spectrum. Just getting the diagnosis is not enough.

00:22:25.003 --> 00:22:30.008
So there will be some groups, and a lot of the back impairments and stuff like that

00:22:30.008 --> 00:22:38.003
is going to be in this category, they will be on the spectrum.  For those

00:22:38.004 --> 00:22:42.008
impairments the final regulations, add back in the condition, manner or duration

00:22:42.009 --> 00:22:48.002
framework.  Okay, you can consider, for example, the difficulty, effort or time

00:22:48.002 --> 00:22:52.007
required to perform a major life activity.  For these you're more likely to also find

00:22:52.008 --> 00:22:57.009
the old major life activities, walking, lifting, bending, performing manual tasks.

00:22:57.009 --> 00:23:02.009
So the difficulty, the pain, the length of time, all of this stuff will

00:23:02.009 --> 00:23:09.001
come into play.  The focus on all of this is going to be how the major life

00:23:09.001 --> 00:23:13.008
activity is limited, not on what outcomes the person can achieve.

00:23:14.000 --> 00:23:16.005
This is particularly important for people with learning disabilities,

00:23:16.009 --> 00:23:20.009
who would often get kicked out of court because they were in medical school,

00:23:20.009 --> 00:23:23.001
so how could you say you were substantially limited in learning?

00:23:23.002 --> 00:23:29.006
But it's how they learned was different.  So you don't look at the outcome,

00:23:29.006 --> 00:23:35.008
you look at how you're doing the activity, is that different? So, condition,

00:23:35.008 --> 00:23:39.008
manner, duration is going to be important for some group of folks with impairments.

00:23:39.008 --> 00:23:45.005
But, it's not going to be the norm.  Okay.  It's not.  And that's, we made it

00:23:45.006 --> 00:23:49.002
very clear in the final regulation, you don't have to use condition, manner,

00:23:49.003 --> 00:23:52.007
duration, for some impairments, for example, the ones we already did the

00:23:52.007 --> 00:23:58.000
analysis for you under (j)(3)(iii), but it's out there for those impairments

00:23:58.001 --> 00:24:05.009
that will be on the spectrum.  The last thing in terms of prong one, you know,

00:24:05.009 --> 00:24:10.002
there had been a lot of focus on whether you're substantially limited in the

00:24:10.002 --> 00:24:15.006
major life activity of working.  A lot of courts would say to someone, well,

00:24:15.006 --> 00:24:18.009
you can't do this, this, but you say you can work, so you're not disabled.

00:24:18.009 --> 00:24:24.006
So the final regulations made it clear that the major life activity of working

00:24:24.007 --> 00:24:29.009
is something that you really only use as a last resort, if you're not limited

00:24:29.009 --> 00:24:32.008
in some other major bodily function.  We did that probably by moving it

00:24:32.009 --> 00:24:38.006
out of the regulations and into the appendix.  And then second, make clear

00:24:38.006 --> 00:24:41.009
what we had said before, that to be limited in working, you have to be

00:24:41.009 --> 00:24:46.008
limited in more than just one job, okay, can't just be limited in one unique job,

00:24:46.008 --> 00:24:50.000
I don't like my supervisor, therefore I'm limited in working.  It has to be a

00:24:50.001 --> 00:24:56.009
class of jobs, a range of jobs.  But then gave an example that it can be the

00:24:56.009 --> 00:25:00.007
nature of the work, or more importantly, job related requirements.

00:25:00.007 --> 00:25:04.007
So this is going to be important for essentially more lower income folks

00:25:04.008 --> 00:25:10.000
doing manual labor.  So, the most important part is the last one, let's say

00:25:10.000 --> 00:25:12.009
you have someone who can lift 20 pounds, even 30, even 40 pounds, if they

00:25:12.009 --> 00:25:18.003
can't lift 50 pounds.  So that person may not be substantially limited in lifting,

00:25:18.004 --> 00:25:22.008
because it may not be easy for most people to lift 50 pounds.  They may not even be

00:25:22.009 --> 00:25:27.002
substantially limited in their musculoskeletal system, that might not be easy to show,

00:25:27.004 --> 00:25:32.008
but they are substantially limited in the class of jobs that require heavy lifting.

00:25:33.002 --> 00:25:37.009
So that person, even though that person doesn't look as if he or she is disabled,

00:25:38.004 --> 00:25:43.006
that person is substantially limited in the class of jobs requiring heavy lifting.

00:25:43.006 --> 00:25:47.006
And again, what this is going to be important for is reasonable accommodation.

00:25:47.006 --> 00:25:51.008
All that this gets the person, once you're covered under the first prong is the

00:25:51.008 --> 00:25:57.005
ability to ask for an accommodation to perform the essential functions of the job.

00:25:57.005 --> 00:26:02.006
So if heavy lifting is part of the job, what  the person is potentially asking for

00:26:02.008 --> 00:26:07.003
is an accommodation to be able -- some device that will help them lift the 50 pounds,

00:26:07.004 --> 00:26:11.006
or a different way of moving things that lets them achieve the goal of the job

00:26:11.007 --> 00:26:14.002
even with this limitation.

00:26:14.002 --> 00:26:20.006
So, it's an important protection, but for a very focused limited group of individuals.

00:26:20.006 --> 00:26:27.001
Okay, all that was prong one.  Prong two is basically just like prong one, except that

00:26:27.001 --> 00:26:34.000
it's the record of an impairment as applied by these principles.  The main thing

00:26:34.000 --> 00:26:39.007
is that prong two also, you can get a reasonable accommodation, and both the folks

00:26:39.007 --> 00:26:46.002
who are limited in working, or in a lot of the others, the main new accommodation

00:26:46.002 --> 00:26:53.008
that I think a lot of folks are going to be asking for are changes in schedule and leave.

00:26:53.008 --> 00:26:58.003
And again, this is something that in the federal government, people already had

00:26:58.003 --> 00:27:02.008
access to annual leave and leave issues.  So it's going to be much more of a

00:27:02.009 --> 00:27:08.003
new big thing for the private sector that often didn't have job protected sick leave,

00:27:08.003 --> 00:27:17.001
or other time off leave.  Okay.  But what it does mean, and this brown bag is not on

00:27:17.002 --> 00:27:21.009
reasonable accommodation per se, I'm sure we can have a follow up one.  This is

00:27:22.000 --> 00:27:26.008
just about the coverage issue, first.  But it will mean that all the issues that

00:27:26.008 --> 00:27:30.008
many of you have been dealing with about leave as a reasonable accommodation in the

00:27:30.009 --> 00:27:34.000
federal government, because you guys have been doing it a lot more than the

00:27:34.001 --> 00:27:39.008
private sector, is just going to be in fact that much more important.

00:27:39.009 --> 00:27:44.002
And that much more important to be doing it correctly.  Correctly doesn't always

00:27:44.002 --> 00:27:48.000
mean the person gets all the leave they want.  Because there is a undue hardship

00:27:48.000 --> 00:27:53.000
limitation.  But, important to know that the accommodation that people under the

00:27:53.001 --> 00:27:57.005
"record of" prong are most likely to be asking for are going to be leave or

00:27:57.006 --> 00:28:04.008
schedule changes, to do follow up.  All that is prongs one and two.  Okay.

00:28:04.008 --> 00:28:08.003
That's where you're going to be -- folks are going to be looking at if they

00:28:08.003 --> 00:28:13.002
want a reasonable accommodation.  The other main change that Congress did,

00:28:13.002 --> 00:28:19.003
and this change was actually changes in the words of the statute,

00:28:19.003 --> 00:28:26.007
was under prong three.  And prong three is now an incredibly broad protection.

00:28:26.007 --> 00:28:33.003
It is going to be a real challenge, personally I think it made sense that

00:28:33.003 --> 00:28:36.006
Congress did what it did.  I think it is important protection.

00:28:36.007 --> 00:28:45.001
But, it's going to create a really critical management challenge.

00:28:45.002 --> 00:28:49.006
That is, everything that  --  and maybe again, we know this already from the

00:28:49.006 --> 00:28:53.007
federal government that, everyone has a race, everyone has a sex.

00:28:53.007 --> 00:28:58.001
I mean, the Office of Federal Operations knows, I spent three months

00:28:58.002 --> 00:29:01.004
reading every single case that came through that mentioned gender.

00:29:01.005 --> 00:29:05.002
I used to say before that white Christian men didn't know they were

00:29:05.003 --> 00:29:08.008
covered under Title VII.  Well, I will never say that anymore,

00:29:08.008 --> 00:29:11.006
because in the federal government, certainly in the postal service,

00:29:11.006 --> 00:29:15.002
every white Christian man knows he's covered. And if he hasn't

00:29:15.002 --> 00:29:19.002
gotten to a training, or hasn't gotten ... But the thing that you're

00:29:19.002 --> 00:29:24.007
about to see is that under prong three, any person with an impairment

00:29:24.008 --> 00:29:30.000
is going to be covered if they can allege that the reason they were

00:29:30.000 --> 00:29:32.005
discriminated against is because of the impairment.

00:29:32.005 --> 00:29:37.003
Okay, no substantially limits, no major life activity attached.

00:29:37.003 --> 00:29:42.001
So I would just use this as clarion call to managers, about needing

00:29:42.001 --> 00:29:45.009
to in fact document when people are performing well or not well.

00:29:46.000 --> 00:29:51.009
Because people can allege discrimination now, under this third prong.

00:29:51.009 --> 00:29:55.002
Again, I think it is important protection for when people really are

00:29:55.002 --> 00:29:58.002
discriminated against because of an impairment.  Now they don't have to

00:29:58.003 --> 00:30:02.005
jump through any hoops of substantially limits or major life activity.

00:30:02.006 --> 00:30:06.002
So it's important to understand the breadth.  Understand the management

00:30:06.003 --> 00:30:11.002
challenge that accompanies it, and then hopefully have it be used to

00:30:11.002 --> 00:30:15.001
protect the people it was designed to protect.  So here's what Congress did.

00:30:15.002 --> 00:30:19.005
They kept being regarded as having such an impairment, that's the third prong.

00:30:19.005 --> 00:30:24.001
And then they said, as described in the statute it was section three in the

00:30:24.001 --> 00:30:28.006
regulations it's paragraph (l).  And what that means, we brought paragraph (l)

00:30:28.006 --> 00:30:33.001
up into the definition, this means the individual has been subjected to

00:30:33.001 --> 00:30:36.008
an action prohibited by the ADA as amended, because of an actual or

00:30:36.008 --> 00:30:40.009
perceived impairment that is not both transitory and minor.

00:30:40.009 --> 00:30:48.000
That's what the statute says. So, the third prong is going to be used

00:30:48.000 --> 00:30:50.008
when reasonable accommodation is not at issue.  Because if you need

00:30:50.008 --> 00:30:53.005
a reasonable accommodation you gotta be under prongs one or two.

00:30:53.005 --> 00:31:00.002
The key thing is action.  If the covered entity takes an action prohibited

00:31:00.003 --> 00:31:05.006
by the ADA, on the basis of the impairment, so long as that impairment

00:31:05.006 --> 00:31:10.006
is not both transitory and minor, that action establishes coverage

00:31:10.006 --> 00:31:15.002
under the third prong. So it's a completely circular protection,

00:31:15.003 --> 00:31:20.003
the act of discrimination on the basis of an impairment, transforms

00:31:20.003 --> 00:31:25.004
that impairment into a disability under the third prong.  Okay.

00:31:25.004 --> 00:31:29.004
So, even though it's still called the "regarded as" prong, there's

00:31:29.004 --> 00:31:32.007
ordinarily no need to get into the perception.  So the whole thing of like,

00:31:32.007 --> 00:31:37.004
did the employer think you were substantially limited, all that is gone,

00:31:37.004 --> 00:31:42.005
has been wiped away by that Congressional change.  The only time perception

00:31:42.006 --> 00:31:46.007
is going to even be relevant in the third prong is if the person says,

00:31:46.007 --> 00:31:51.004
I was perceived as having an impairment.  Like, someone got discriminated against,

00:31:51.005 --> 00:31:54.003
someone who's gay because they thought she had AIDS, or he had AIDS.

00:31:54.004 --> 00:31:58.006
But generally that's not what's important. What's important is

00:31:58.007 --> 00:32:03.000
can the person show that there was a causation between the act and the impairment.

00:32:03.001 --> 00:32:08.000
The only impairments that are excluded are ones that are both transitory

00:32:08.000 --> 00:32:13.009
and minor. So the only time transitory, six months or less shows up in the statute,

00:32:13.009 --> 00:32:20.002
is now on the third prong, if an impairment is both transitory, and minor,

00:32:20.002 --> 00:32:25.001
then they're not under this broad coverage.  So a broken leg

00:32:25.002 --> 00:32:28.008
is obviously still covered because it might be less than six months,

00:32:28.008 --> 00:32:34.003
but it sure as hell isn't minor.  Some very minor asthma, that may be

00:32:34.003 --> 00:32:38.006
quite minor but is going to be chronic, that's not excluded. So only impairments

00:32:38.007 --> 00:32:44.003
that are both transitory and minor are excluded.  There has to be a

00:32:44.004 --> 00:32:49.004
prohibited action, but, that's just any action that you take in employment.

00:32:49.005 --> 00:32:55.001
Okay, it's the same general list.  And, the key thing is there

00:32:55.001 --> 00:33:01.002
has to be causation, okay.  The key thing is, the individual has to show

00:33:01.003 --> 00:33:07.001
some evidence that that action was taken because of the impairment.

00:33:07.001 --> 00:33:13.008
And the remedy, again, it's never a reasonable accommodation, so they're saying,

00:33:13.008 --> 00:33:18.002
I didn't get hired, I was fired because of the impairment.

00:33:18.002 --> 00:33:25.003
Just establishing coverage doesn't mean that you've established liability.

00:33:25.004 --> 00:33:29.005
Someone may say yes, I didn't hire you because you were blind, absolutely,

00:33:29.005 --> 00:33:34.009
and you were applying to be a bus driver.  So, you were covered under

00:33:35.000 --> 00:33:39.007
the third prong, but, you know, because it establishes --

00:33:39.007 --> 00:33:41.009
you were also covered under the first prong, because being blind,

00:33:41.009 --> 00:33:46.002
you're substantially limited in seeing.  But just because you're covered

00:33:46.002 --> 00:33:52.002
doesn't mean that there is liability.  But it does mean that if the person

00:33:52.003 --> 00:33:58.009
took the action based on your impairment, and they can't show it's because

00:33:59.000 --> 00:34:03.009
you were not qualified, you're covered, regardless of this substantially limits

00:34:04.000 --> 00:34:08.006
a major life activity.  And one thing, I realize I just took a slide out

00:34:08.006 --> 00:34:13.003
to make it shorter, one thing that was unfortunate that it didn't stay in,

00:34:13.003 --> 00:34:17.004
ah, but we have it here, exclusion for failure to meet a qualification standard,

00:34:17.005 --> 00:34:23.009
that uses the third prong definition of disability.  So this is why this is important.

00:34:23.009 --> 00:34:29.003
If you -- if an employer, a business, an agency has a qualification standard like,

00:34:29.003 --> 00:34:34.000
you have to be able to stand for 8 hours, or you have to be able to work under

00:34:34.000 --> 00:34:38.002
these types of temperature conditions, okay.  Any qualification standard,

00:34:38.002 --> 00:34:45.001
if that standard would screen out people with a disability and it's the

00:34:45.002 --> 00:34:49.006
third prong definition, so if it would screen out people with any physical

00:34:49.006 --> 00:34:54.007
or mental impairment that's not both transitory and minor, the agency,

00:34:54.008 --> 00:34:59.003
the employer has to justify that qualification standard as job related

00:34:59.004 --> 00:35:02.004
and consistent with business necessity.

00:35:02.005 --> 00:35:08.000
Okay, so for things like back impairments, there are lots of these rules

00:35:08.000 --> 00:35:13.008
that will screen people out.  So it creates this initial burden on the agency

00:35:13.008 --> 00:35:19.006
to go through their qualification standards, and just make sure are they job

00:35:19.007 --> 00:35:22.009
related and consistent with business necessity? So when I was talking to folks

00:35:23.000 --> 00:35:28.001
in the hotel industry on this, a good example is for a bartender, right.

00:35:28.001 --> 00:35:32.004
You might have a rule that says you have to stand ? be able to stand for 8 hours.

00:35:32.005 --> 00:35:35.006
They very well might be able to show that's job related and consistent with

00:35:35.007 --> 00:35:41.000
business necessity. So the qualification standard is valid.  If someone then

00:35:41.000 --> 00:35:46.000
wants an accommodation, if they want to have a stool, okay, that person

00:35:46.000 --> 00:35:50.009
does have to come in under prongs one or two.  Go with prong one.  So there,

00:35:50.009 --> 00:35:54.006
the back impairment has to rise to the level that it substantially limits

00:35:54.006 --> 00:35:59.002
the musculoskeletal system, but, again, a much easier standard now.  And then,

00:35:59.002 --> 00:36:03.006
they can get that accommodation, as long as they can still be performing the job

00:36:03.006 --> 00:36:09.000
up to par with that accommodation, and that accommodation isn't an undue hardship.

00:36:09.000 --> 00:36:14.004
So this is a little bit of a sleeper, this qualifications standards piece.

00:36:14.004 --> 00:36:18.008
I've been trying to "unsleep" it as I've been out there talking to folks,

00:36:18.008 --> 00:36:22.009
both plaintiffs and employers. This is your moment to go back,

00:36:22.009 --> 00:36:26.005
check your job descriptions, check your qualification standards,

00:36:26.006 --> 00:36:32.004
are you inadvertently screening out people with impairments when it's not

00:36:32.005 --> 00:36:36.004
job related and consistent with business necessity.  So do that first,

00:36:36.004 --> 00:36:41.002
and after that, even if it is, someone might in fact be able to ask for

00:36:41.003 --> 00:36:46.006
an accommodation in order to be able to meet the overall purpose of the job.

00:36:46.006 --> 00:36:52.000
The purpose of being a bartender is to serve drinks, not just to stand for 8 hours.

00:36:52.000 --> 00:36:57.000
Okay.  The overall regulations take aways, then we will open for questions.

00:36:57.000 --> 00:37:02.004
Congress wanted to stop the focus on coverage of disability by the courts,

00:37:02.004 --> 00:37:06.001
and to get courts to move more quickly to the merits of the case.

00:37:06.001 --> 00:37:15.007
Someone's phone is getting louder.  Okay.  When reasonable accommodation is at issue,

00:37:15.007 --> 00:37:20.006
prongs one and two will apply.  The combination of three changes is going

00:37:20.006 --> 00:37:24.007
to make it easier achieve that coverage and more predictable.

00:37:24.007 --> 00:37:28.002
That's your major bodily functions, don't take into account mitigating measures,

00:37:28.002 --> 00:37:32.006
episodic and in remission impairments looked at in their active states.

00:37:32.006 --> 00:37:35.006
Given those changes, there are a number of impairments that will

00:37:35.007 --> 00:37:40.005
virtually always be disabilities, that's your (j)(3)(ii) category,

00:37:40.005 --> 00:37:45.001
virtually always, and the final regulations provides examples of impairments

00:37:45.001 --> 00:37:50.009
that should easily be concluded to be disabilities, that's your (j)(3)(iii) list.

00:37:50.009 --> 00:37:55.001
For impairments not in the predictable assessments category, not in this

00:37:55.001 --> 00:37:59.006
virtually always, condition, manner, duration will be relevant.  The fact that

00:37:59.006 --> 00:38:03.008
"substantially limits" is lower will often be important, I used to write there

00:38:03.008 --> 00:38:07.004
'important but not particularly illuminating,' then I took that off.

00:38:07.004 --> 00:38:11.004
It is a lower standard, even if we haven't told you exactly what it is.

00:38:11.005 --> 00:38:15.007
And people will be covered under working only when they really need to be in

00:38:15.008 --> 00:38:21.003
that category.  The impairment only standard of the third prong achieves the goal

00:38:21.003 --> 00:38:25.009
of getting to the merits of the case very quickly.  Because, all impairments

00:38:25.009 --> 00:38:29.007
are covered, other than those transitory and minor, and the key issue is

00:38:29.008 --> 00:38:34.001
precisely whether the prohibited employment action happened because of.

00:38:34.002 --> 00:38:39.000
So it just gets to that merits of "because of" right in the beginning of the case.

00:38:39.001 --> 00:38:43.008
But, obviously the breadth of the third prong will require good management skills.

00:38:43.009 --> 00:38:49.002
Because you want to make sure you've got documentation if some adverse action

00:38:49.002 --> 00:38:53.001
has been taken against that person that you've got documentation that it's not

00:38:53.001 --> 00:38:58.007
because of some impairment.  Employers, agencies, federal government,

00:38:58.007 --> 00:39:02.002
should all be focusing now on qualification and reasonable accommodation,

00:39:02.002 --> 00:39:06.005
hitting the refresh button on reasonable accommodation procedures,

00:39:06.005 --> 00:39:10.002
and we as an agency need to make sure we're giving you guide guidance,

00:39:10.003 --> 00:39:13.006
especially, as I say, I think with some of the leave and scheduling issues.

00:39:13.007 --> 00:39:20.007
Some links.  And here, I know none of you look like that kid anymore.

00:39:20.008 --> 00:39:28.001
But that's the best I could find.  And, you get to now ask your questions

00:39:28.002 --> 00:39:32.007
instead of sending them to me at that ...  But you can also send it to me

00:39:32.007 --> 00:39:36.006
at that email address.  So ... OK, questions?

00:39:36.006 --> 00:39:39.007
NEW SPEAKER:  Before I turn it over to the audience, I'm going to take

00:39:39.007 --> 00:39:44.002
the host's prerogative to ask the first question.  I've gotten this question

00:39:44.002 --> 00:39:46.005
quite a bit in training, I think it frustrates a lot of people.

00:39:46.005 --> 00:39:51.004
EEOC is seen as doing something of a dance with semantics when we call things

00:39:51.004 --> 00:39:56.001
"virtually always" as opposed to just saying it is a disability.  So maybe

00:39:56.002 --> 00:39:58.002
you could talk about why we did that in the regs?

00:39:58.003 --> 00:40:01.005
COMMISSIONER CHAI FELDBLUM:  Oh, well, it starts with the first thing --

00:40:01.005 --> 00:40:07.008
we can only implement what Congress passed.  Okay, Congress had before it,

00:40:07.008 --> 00:40:13.004
one of the deals that ended up not working at the end, because both the disability

00:40:13.005 --> 00:40:15.007
and business communities didn't like it for different reasons,

00:40:15.008 --> 00:40:20.004
was the statute from the state of Maine that simply had a whole list of impairments

00:40:20.004 --> 00:40:24.007
that were listed.  That's called a per se list.  If Congress had done that,

00:40:24.008 --> 00:40:30.009
we would have done the same thing.  But Congress didn't.  And that's because of

00:40:31.000 --> 00:40:35.009
the way that negotiations happened.  So instead, Congress was trying to get to

00:40:35.009 --> 00:40:40.001
that same goal, that same point when they dropped that list of "per se" impairments,

00:40:40.001 --> 00:40:45.000
that's when they added major bodily functions.  And literally the point of adding

00:40:45.001 --> 00:40:49.008
major bodily functions, was to try to get all of those impairments that were

00:40:49.009 --> 00:40:54.008
on that list essentially easily covered.  So that's what they did.

00:40:54.009 --> 00:40:59.008
We can't do anything about that.  All we can do is clarify, this is what Congress

00:40:59.009 --> 00:41:04.009
was trying to do.  It was trying to make it very easy to have those folks be covered.

00:41:05.000 --> 00:41:09.009
But it was an important point in the negotiation.  And in the negotiation

00:41:09.009 --> 00:41:15.000
inside this building, this is a bipartisan regulation to say there's still

00:41:15.000 --> 00:41:19.009
an individualized assessment.  You still have to add one, plus one, plus one equals three.

00:41:20.000 --> 00:41:28.005
So that's not our -- we ? I mean it's funny, someone asked me whether I liked

00:41:28.005 --> 00:41:32.002
doing policy, you know, as a Commissioner? And I was like, well you know,

00:41:32.002 --> 00:41:38.009
when I was outside as a law professor and a legislative advocate, when I was working on

00:41:39.000 --> 00:41:43.001
some of these bills, I had much more latitude.  Because it could be, what do

00:41:43.001 --> 00:41:48.004
I think it should be? Now when I'm a Commissioner, I'm a Commissioner, it's,

00:41:48.005 --> 00:41:52.001
what did Congress pass, and how do we implement that?

00:41:52.001 --> 00:41:58.001
NEW SPEAKER:  So let's open it up for questions.  I didn't say this in the beginning,

00:41:58.002 --> 00:42:02.004
as part of the introduction, but you have the opportunity to ask questions of someone

00:42:02.004 --> 00:42:05.006
who refers to herself as the mother of the ADA.

00:42:05.006 --> 00:42:08.009
COMMISSIONER CHAI FELDBLUM:  No. I never do, other people do that. I do say this,

00:42:08.009 --> 00:42:15.003
I say that I don't have kids, I have laws.  Like instead of "it's a boy",

00:42:15.003 --> 00:42:19.007
"it's a girl", "it's a law".  That is true. I just never think about it,

00:42:19.007 --> 00:42:23.007
I always think about it as a kid as opposed to ?  Because when you say you're

00:42:23.008 --> 00:42:28.002
a mother of like... people feel like, no, but I'm the person, I did this.

00:42:28.002 --> 00:42:31.006
As opposed to I figure, it's my kid, and that kid could have lots of other parents.

00:42:31.007 --> 00:42:34.003
NEW SPEAKER:  There are lots of other people in the EEOC who say they are the mother.

00:42:34.003 --> 00:42:38.004
But [inaudible] an opportunity to talk to someone who's an expert. So, here's your chance.

00:42:38.004 --> 00:42:42.004
COMMISSIONER CHAI FELDBLUM:  On both the original ADA, because I started it in 1988,

00:42:42.004 --> 00:42:46.004
and also on the ADA Amendments Act, I was very active in these negotiations.

00:42:46.005 --> 00:42:47.007
So yes, right over there.

00:42:47.007 --> 00:42:56.006
Question:  Hi, my name is Jay.  As I read your regulations and try to remember

00:42:56.006 --> 00:43:03.001
some of the language that I've seen, particularly as it relates to prong three,

00:43:03.001 --> 00:43:08.004
and reasonable accommodations, so I'll try to pull it together as how I --

00:43:08.005 --> 00:43:11.000
COMMISSIONER CHAI FELDBLUM:  OK but let me stop you right there, because if

00:43:11.000 --> 00:43:14.007
you're under prong three, you don't get access to reasonable accommodations.

00:43:14.007 --> 00:43:19.001
Question:  Well the language speaks to "you're not entitled".  So if you're not

00:43:19.001 --> 00:43:25.009
entitled, it kind of suggests that the agency in good faith, or being a good employer

00:43:26.000 --> 00:43:31.000
can still provide reasonable accommodations in the instance that you're a person

00:43:31.000 --> 00:43:36.007
that falls under prong three.  So I want some clarity around that.  Because it's kind

00:43:36.007 --> 00:43:43.003
of confusing at best when it says you're not entitled, but when ? where otherwise

00:43:43.003 --> 00:43:48.006
it speaks to, well, you are entitled.  So, entitlement versus not entitled.

00:43:48.007 --> 00:43:51.002
COMMISSIONER CHAI FELDBLUM:  OK, well number one, just because you're, you're

00:43:51.002 --> 00:43:56.009
entitled to reasonable accommodation only if you meet the other aspects of

00:43:56.009 --> 00:43:59.006
reasonable accommodation, that is, you have to, with that accommodation,

00:43:59.006 --> 00:44:03.007
be performing the job up to par, and that accommodation can't be imposing an

00:44:03.008 --> 00:44:10.006
undue hardship.  So no one is entitled to just whatever they want.  The statute provides

00:44:10.007 --> 00:44:17.007
an obligation on the agency, if someone is under prongs one or two to in fact go through

00:44:17.008 --> 00:44:23.006
this reasonable accommodation process, okay.  If -- so if someone wants a

00:44:23.007 --> 00:44:28.006
reasonable accommodation, they have to demonstrate, for statute ? I mean an agency

00:44:28.007 --> 00:44:32.009
can do whatever it wants out of the goodness of its heart.  But in terms of the

00:44:32.009 --> 00:44:36.009
statutory obligation, I mean, the best way to think about it is this,

00:44:36.009 --> 00:44:43.006
there is no statutory obligation for an agency to provide an accommodation to

00:44:43.006 --> 00:44:48.005
every person who has a physical or mental impairment that's not transitory and minor.

00:44:48.005 --> 00:44:54.001
There's no obligation, no statutory obligation to provide an accommodation to someone

00:44:54.001 --> 00:45:00.001
who has just any physical or mental impairment.  You know that's not transitory and minor.

00:45:00.001 --> 00:45:04.001
There is a statutory obligation to provide a reasonable accommodation

00:45:04.002 --> 00:45:10.000
that enables the person to do the job or to benefit from the goods or privileges of a job,

00:45:10.000 --> 00:45:15.001
so long as that doesn't impose a undue hardship That is the obligation,

00:45:15.001 --> 00:45:23.003
and that obligation now extends to many, many more people than you had thought of before.

00:45:23.004 --> 00:45:29.008
Okay.  So, essentially, the first question when someone says I want an accommodation

00:45:29.009 --> 00:45:35.007
should not be, well, let me now spend an hour on whether they're a person with a disability.

00:45:35.008 --> 00:45:40.002
The first question is, well, what are you needing this accommodation more,

00:45:40.003 --> 00:45:45.003
let me know the diagnosis, and that's like two minutes.  And then you move to,

00:45:45.003 --> 00:45:49.009
number one, and here are your three most important things about accommodations.

00:45:49.009 --> 00:45:54.006
Just because someone wants something because it would make life easier doesn't

00:45:54.006 --> 00:45:59.005
make that an accommodation.  The accommodation has to be "necessary" for the

00:45:59.006 --> 00:46:04.009
person to be able to perform the job, or enjoy the privileges of a job.

00:46:04.009 --> 00:46:10.000
It's not just something that would be nice.  They have to make the connection to,

00:46:10.000 --> 00:46:15.004
no, no, no, I need this in order to basically be on a level playing field with everyone else.

00:46:15.005 --> 00:46:22.003
That's number one, that's their obligation to show.  And number two, the second is,

00:46:22.004 --> 00:46:28.001
once they get that accommodation, whatever it is, are they now performing up to par?

00:46:28.001 --> 00:46:34.008
Accommodation is not code word for mediocre work, or whatever the standard is

00:46:34.009 --> 00:46:39.007
at which you can fire someone, maybe it's not mediocre, maybe it's lower than that,

00:46:39.007 --> 00:46:45.001
but whatever.  An accommodation just allows you to perform at the level that

00:46:45.002 --> 00:46:49.006
everyone else is required to perform.  And third, if the accommodation is going to be

00:46:49.006 --> 00:46:55.002
a undue hardship, and that's not just financial hardship, it's logistical, practical,

00:46:55.003 --> 00:47:01.003
operational hardship, okay, if it would be an undue hardship, then that's not required.

00:47:01.004 --> 00:47:07.000
Okay.  So reasonable -- that's why I said, you have to hit the refresh button on the

00:47:07.001 --> 00:47:11.004
reasonable accommodation procedures.  Lots of people out there in the federal government

00:47:11.004 --> 00:47:15.007
from what I see in terms of reading, who are not getting the accommodations they deserve,

00:47:15.008 --> 00:47:21.000
and they need, to perform because people are not engaging with them correctly.

00:47:21.000 --> 00:47:25.005
And then there are lots of people who think they're entitled to things that they're not.

00:47:25.005 --> 00:47:33.006
So that refresh button goes both ways.  Because it doesn't help the people who

00:47:33.007 --> 00:47:38.004
really need and deserve accommodations when other people are demanding accommodations

00:47:38.005 --> 00:47:41.007
that in fact the statute doesn't say they should be getting.

00:47:41.008 --> 00:47:47.006
Question:  I have another question.  It's me back here.  Then I'll come to you.

00:47:47.006 --> 00:47:54.004
Can we talk about the broken leg example.  Because this is an example that we,

00:47:54.004 --> 00:47:58.003
previous to the Amendments Act, used regularly as an example of a person

00:47:58.004 --> 00:48:02.007
who does not have a disability.  But that is notably absent from our regs,

00:48:02.007 --> 00:48:05.003
or the appendix. So what about the broken leg?

00:48:05.004 --> 00:48:09.002
COMMISSIONER CHAI FELDBLUM:  Right.  So you do have to know that the lawyers

00:48:09.002 --> 00:48:13.004
in our Office of Legal Counsel blanched when I said to them, "By the way, you know,

00:48:13.004 --> 00:48:17.001
broken legs are covered."  They're like, "[gasp] but we always say they're not."

00:48:17.001 --> 00:48:25.006
And I'm like, "Well, stop saying that."  So here's the thing.  If you've got a broken leg

00:48:25.006 --> 00:48:29.006
and you're not asking for an accommodation, okay, no one should be fired

00:48:29.006 --> 00:48:33.006
because they have a broken leg.  Now, the bottom line is, not many people are fired

00:48:33.007 --> 00:48:37.008
because they have broken legs, or for that matter, asthma, or other stuff other than

00:48:37.008 --> 00:48:41.003
the sick leave issue.  Which is again, not an issue in the federal government.

00:48:41.004 --> 00:48:46.001
But for the private sector, for low income folks, for folks who have been working

00:48:46.002 --> 00:48:50.006
for employers with less than 50 employees, so they have not been covered by the FMLA,

00:48:50.007 --> 00:48:57.002
this is a game changer for them, in terms of job protection.  And then, it's important

00:48:57.002 --> 00:49:01.007
if they have a broken leg, now, so that's now an accommodation.  So now, let's say,

00:49:01.007 --> 00:49:08.009
if you need an accommodation because you have a broken leg, you need an accommodation.

00:49:08.009 --> 00:49:12.002
It's like, you need that -- either you need the accommodation of being able to now

00:49:12.002 --> 00:49:16.004
get into your workplace, so let's say it's the type of job where you can do your work

00:49:16.004 --> 00:49:20.004
with a broken leg but you need an accommodation in terms of access, that's what

00:49:20.005 --> 00:49:26.001
the law now says, you are substantially limited in your musculoskeletal system.

00:49:26.001 --> 00:49:32.003
Maybe what you need is a parking spot closer to the building. That's the accommodation.

00:49:32.003 --> 00:49:35.009
That's what's going to enable you to continue working. The whole point of the ADA

00:49:35.009 --> 00:49:41.008
is to allow people with disabilities to work.  So for that person with the broken leg,

00:49:41.008 --> 00:49:47.003
they need that parking spot for those four weeks.  Now the difference is that,

00:49:47.004 --> 00:49:52.006
once their leg is healed, they gotta give up the parking spot.  The accommodation

00:49:52.006 --> 00:49:57.009
lasts only as long as the impairment.  That's substantially limiting the

00:49:57.009 --> 00:50:03.009
musculoskeletal system.  Again, it's going to be an issue, I think less in the

00:50:04.000 --> 00:50:08.009
federal sector than in the private sector.  For this, someone could have a broken leg,

00:50:09.000 --> 00:50:13.002
let's say they needed to go to the doctor, and if some employer didn't want to

00:50:13.002 --> 00:50:18.003
deal with them, they'd say, "You're fired." There's no law against that. Because the

00:50:18.003 --> 00:50:23.007
EEOC had said broken legs were not ... well, [inaudible] Now, they at least get the

00:50:23.007 --> 00:50:28.001
accommodation.  And there should not be an undue hardship with letting someone go to

00:50:28.002 --> 00:50:31.009
the doctor, there may be an undue hardship in having the person be out for three weeks.

00:50:31.009 --> 00:50:37.002
So the private sector is now going to be dealing with these issues of accommodation,

00:50:37.003 --> 00:50:43.004
in a way that they hadn't before.  But because leave as a reasonable accommodation is

00:50:43.004 --> 00:50:47.007
going to be one of the more complicated issues, something that Commissioner Lipnic,

00:50:47.007 --> 00:50:52.005
my Republican colleague whom I negotiated a lot of this regulation with, and I,

00:50:52.006 --> 00:50:56.004
are both very concerned that the private sector and the public sector understand,

00:50:56.005 --> 00:51:02.000
we had a Commission hearing on leave as a reasonable accommodation.  I encourage

00:51:02.000 --> 00:51:04.002
you to go to the website and listen to that.

00:51:04.003 --> 00:51:09.002
Lots of interesting information.  And we are working on a document called

00:51:09.002 --> 00:51:13.000
"Leave as a Reasonable Accommodation" so that there's guidance that makes it,

00:51:13.000 --> 00:51:18.002
if not clear, because undue hardship by definition is individualized assessment.

00:51:18.003 --> 00:51:21.004
So it's not like we're going to be able to give bright line rules, but we'll

00:51:21.004 --> 00:51:25.004
be able to give parameters.

00:51:25.005 --> 00:51:32.008
Question:  My question is about you said earlier about enjoy the privileges, and ?

00:51:32.009 --> 00:51:34.002
COMMISSIONER CHAI FELDBLUM: Benefits of employment

00:51:34.002 --> 00:51:39.008
Question: ? benefits of employment as well as the first prong of being able to do --

00:51:39.009 --> 00:51:44.007
being able to meet the requirements of the job.  What about intangibles.  So,

00:51:44.007 --> 00:51:52.002
there's been case law about someone saying, I need a sink lowered so I don't

00:51:52.002 --> 00:51:53.008
have to go, you know, and then there's ?

00:51:53.009 --> 00:51:55.001
COMMISSIONER CHAI FELDBLUM: Dignitary harm, in this ?

00:51:55.001 --> 00:51:59.009
Question: Yeah, exactly. So dignitary harms, especially considering, you could

00:51:59.009 --> 00:52:01.009
conceive of that as part of a privilege of a job.

00:52:02.000 --> 00:52:05.002
COMMISSIONER CHAI FELDBLUM:  Well, this is a good thing why you should come back

00:52:05.003 --> 00:52:08.005
to the brown bag lunch on reasonable accommodation.  OK, this was the brown bag lunch

00:52:08.006 --> 00:52:14.000
on ? although no one's eating, other than well, some people are. Anyway, at the next one,

00:52:14.001 --> 00:52:18.004
definitely feel free to bring your food.  I think on reasonable accommodation,

00:52:18.004 --> 00:52:24.002
there are going to be lots of issues and questions.  And so, since we are at this stage

00:52:24.002 --> 00:52:29.004
inside the Commission, just looking at, you know, we're pulling out that 2002 guidance

00:52:29.005 --> 00:52:34.002
on reasonable accommodation.  I would certainly encourage you to take a look at that.

00:52:34.003 --> 00:52:39.004
We're going to be doing a nice little summary of the reasonable accommodation cases

00:52:39.004 --> 00:52:43.007
within the federal sector.  I know, I'm sure you know, Ernie Hadley has his great

00:52:43.008 --> 00:52:49.005
wonderful treatise, so we're looking at his chapter 14, which is ADA and

00:52:49.005 --> 00:52:55.000
reasonable accommodation to see what we can pull out.  So until we end up doing that,

00:52:55.000 --> 00:52:58.001
and having that little negotiation inside the Commission, I don't want to answer

00:52:58.001 --> 00:53:03.009
specific questions, but I'm very happy to get questions.  You should still use this

00:53:04.000 --> 00:53:10.005
to email me your tough reasonable accommodation questions.  Because I would like to be

00:53:10.005 --> 00:53:14.003
having them as we are trying to revise this guidance.

00:53:14.003 --> 00:53:31.001
Question:  So, like before, I would get cases of women who are pregnant and that

00:53:31.001 --> 00:53:40.009
causes a certain medical condition.  And I would have to maybe turn them away

00:53:41.000 --> 00:53:43.009
because it was temporary.

00:53:44.000 --> 00:53:45.001
COMMISSIONER CHAI FELDBLUM:  Right.

00:53:45.001 --> 00:53:51.006
Question:  Am I to assume that now just like the broken leg, it would be different?

00:53:51.006 --> 00:53:55.008
COMMISSIONER CHAI FELDBLUM:  So here's the thing about pregnancy. Remember I said

00:53:55.008 --> 00:54:00.008
some things are still the same. It has to be a physiological, a physical impairment.

00:54:00.008 --> 00:54:05.000
And so what we have said in the regulations, and we have repeated it in this one,

00:54:05.000 --> 00:54:11.006
is that pregnancy itself, a "normal pregnancy" itself is not a physical impairment.

00:54:11.006 --> 00:54:18.000
So, someone who, because of a normal pregnancy ultimately can't lift a certain

00:54:18.000 --> 00:54:22.009
amount, that person is not going to be able to ask for accommodation, because it's

00:54:22.009 --> 00:54:30.002
not the impairment.  However, if the pregnancy has given rise to some medical impairment,

00:54:30.002 --> 00:54:35.007
and often that is the case, then that person can be covered, absolutely.  The fact that

00:54:35.007 --> 00:54:41.008
it's temporary is not, is not a, you know, you're out and done.  Instead it's,

00:54:41.008 --> 00:54:46.000
is that an impairment -- what major bodily function is that impairment

00:54:46.000 --> 00:54:49.007
substantially limiting? Again, for a lot of folks it might be the lifting,

00:54:49.007 --> 00:54:53.006
and what they get is, at least some accommodation.  It might be they don't have to do

00:54:53.006 --> 00:54:56.006
some part of their job for that period of time.

00:54:56.007 --> 00:55:02.008
Yeah, follow up. Wait for the mic.

00:55:02.008 --> 00:55:10.002
Question:  What about -- and I know I'm being specific, but like a female who has to be

00:55:10.003 --> 00:55:21.009
on bed rest.  Could they ask for work at home if they just can't -- per doctor's orders

00:55:21.009 --> 00:55:27.000
be at work, but could still do the work?

00:55:27.000 --> 00:55:30.007
COMMISSIONER CHAI FELDBLUM:  Right .  So I need to -- that then becomes the medical question.

00:55:30.008 --> 00:55:35.006
You know.  Most people who are pregnant don't have to be on bed rest all the way to the end.

00:55:35.007 --> 00:55:40.005
So it feels to me that there should be a medical reason.  But see, that's where you

00:55:40.006 --> 00:55:45.003
would have to have at least enough of that medical information to bring it out of

00:55:45.003 --> 00:55:52.001
normal pregnancy and into some impairment world.  But once you do, then, yes, I think

00:55:52.001 --> 00:56:01.004
you can ask for that.  But it's -- you know, I'm sure that's -- so, I just want the say

00:56:01.005 --> 00:56:06.002
that's the framework.  Whether in fact that's going to be held to substantially limiting?

00:56:06.002 --> 00:56:09.009
I don't know.  I think that's going to be one of the tougher situations.

00:56:10.000 --> 00:56:16.002
Question:  Just to follow up on that.  This was a scenario that happened a few years ago

00:56:16.002 --> 00:56:25.000
at our agency.  Can you hear me? If you have a person who's pregnant, who hasn't asked for

00:56:25.000 --> 00:56:32.001
an accommodation, but let's say it's getting to be far along, there are males in the office

00:56:32.001 --> 00:56:38.008
who notice part of her job is lifting boxes, and things like that, they without consulting

00:56:38.008 --> 00:56:45.005
anyone offer their help, does that then put her under prong three if she were to say,

00:56:45.005 --> 00:56:48.008
now I want an accommodation because I'm pregnant?

00:56:48.009 --> 00:56:50.004
COMMISSIONER CHAI FELDBLUM:  No, no, no, not at all.

00:56:50.004 --> 00:56:55.002
NEW SPEAKER:  We were cautioned about that a few years ago, that you shouldn't assume someone ?

00:56:55.003 --> 00:56:59.008
COMMISSIONER CHAI FELDBLUM:  Well, what's true in this has nothing to do with the law this,

00:56:59.009 --> 00:57:03.005
is just generally, men should do this before they start doing things for women,

00:57:03.005 --> 00:57:09.002
they should ask, "Do you want us to do that?" That's a gender issue.

00:57:09.003 --> 00:57:16.003
But, the fact that you've now -- I mean, I think that's a great idea for the guys

00:57:16.003 --> 00:57:23.005
in the workplace to say, do you want me to lift? Because now the -- people used to say,

00:57:23.005 --> 00:57:28.007
don't ask about if they have this, because then they'll be covered under the third prong,

00:57:28.007 --> 00:57:33.008
don't do this because... that was all a concern when it was all about perception,

00:57:33.008 --> 00:57:39.004
how are you perceiving the person.  Perception is gone.  Okay, what matters is,

00:57:39.004 --> 00:57:45.007
did you take an adverse employment action?  That's all.  So, because the thing is,

00:57:45.008 --> 00:57:51.001
you can't engage with someone to make sure they can be doing the job well if you don't

00:57:51.002 --> 00:57:57.001
talk to them about, hey, you're not doing the job well.  Is there something you want to

00:57:57.001 --> 00:58:01.002
tell me? Okay.  And people were not doing that, because, oh, because then afterwards

00:58:01.002 --> 00:58:08.003
she'll say -- you can now do that.  Again, you can't do medical exams.  You can't say,

00:58:08.004 --> 00:58:14.002
fill out this medical questionnaire, you can't do probing medical questions, unless

00:58:14.002 --> 00:58:23.004
they're job related.  But you can say, you are not performing up to par.  You need to be,

00:58:23.004 --> 00:58:28.000
over the next three weeks.  And then what you want is to have a good reasonable

00:58:28.000 --> 00:58:32.005
accommodation process set up in your agency so you say, if the reason you're having

00:58:32.005 --> 00:58:36.009
trouble is because of an impairment, you don't need to talk to me, your direct

00:58:37.000 --> 00:58:41.002
superviser you can call this person, your reasonable accommodation manager.

00:58:41.002 --> 00:58:46.005
Go talk to them.  That person will have to come back around to me, because you might

00:58:46.005 --> 00:58:50.001
work out some modification, I'm going to need to say whether that's an undue hardship.

00:58:50.002 --> 00:58:56.004
But you don't need to tell me all the details of the medical situation.  You just need

00:58:56.005 --> 00:59:00.007
to tell that to someone else, and then work out a possible accommodation, that person

00:59:00.007 --> 00:59:05.009
will come back and talk with me.  You see, supervisors do not have to be involved

00:59:06.000 --> 00:59:11.007
in the medical details anymore.  That's what you say.  Lots of folks are covered.

00:59:11.007 --> 00:59:15.007
If someone says they have diabetes, MS, don't say, oh, my aunt had MS she had

00:59:15.007 --> 00:59:20.000
no problem.  You know what I mean.  ?Cause a lot of them do that, and a lot of them

00:59:20.000 --> 00:59:26.003
try to be their own medical doctors.  No. A, if someone comes to you with a medical issue,

00:59:26.003 --> 00:59:29.005
and they want something, you send them over to the reasonable accommodation person.

00:59:29.006 --> 00:59:33.009
B, if someone doesn't come to you but they're just not performing well,

00:59:34.000 --> 00:59:39.006
you go to them and say, you're not performing well.  And if it's because of a

00:59:39.006 --> 00:59:44.008
medical situation, here's who you talk to.  And that doesn't violate the law,

00:59:44.008 --> 00:59:49.008
it doesn't create coverage under the third prong.  Okay, it just sets the things in motion

00:59:49.008 --> 00:59:51.005
the way it should happen.

00:59:51.005 --> 00:59:56.007
OK, so we'll do that one and then you'll get the mic for the next. Yes.

00:59:56.007 --> 01:00:01.007
Question:  Recognizing that the law stipulates that if you have history of a disability

01:00:01.007 --> 01:00:07.008
or some type of medical issues, what impact if any do you foresee the advances in technology

01:00:07.008 --> 01:00:13.001
having an impact on the definition of disability or do you see that at all?

01:00:13.001 --> 01:00:18.005
COMMISSIONER CHAI FELDBLUM:  Well, I think we will find lots and lots of people who have

01:00:18.006 --> 01:00:25.006
recovered from, right, or been helped in terms of their impairment.  But I think a lot of

01:00:25.006 --> 01:00:30.006
these folks will still end up being considered under prong one, let's say because it might just

01:00:30.006 --> 01:00:35.009
be in remission, right.  Remember, impairments that are in remission are considered as if they're

01:00:36.000 --> 01:00:42.002
in their active state.  So I think they'll be -- that will continue to have broad coverage.

01:00:42.003 --> 01:00:48.007
Again, once someone has recovered completely, usually there's not an accommodation that they need,

01:00:48.008 --> 01:00:53.009
other than sometimes an accommodation of a schedule change or, you know, doctor's visits.

01:00:54.000 --> 01:00:59.003
But I do actually think that in terms of technology, we're going to be having lots and

01:00:59.003 --> 01:01:05.006
lots of people with impairments in the workplace where they should be.  And then the goal

01:01:05.007 --> 01:01:11.000
about this is not to have myths and stereotypes stop those people from being able to work

01:01:11.000 --> 01:01:12.004
and get a paycheck.

01:01:12.005 --> 01:01:16.000
Question:  One the reasons I ask the question is because with the advances with let's say

01:01:16.000 --> 01:01:21.006
prosthetics, recognizing that, if you take your prosthetic off, you still have the disability,

01:01:21.007 --> 01:01:25.008
but in some arenas, this is probably a question under reasonable accommodations,

01:01:25.009 --> 01:01:31.006
with the advances that they're making, in some ways they're saying, you can do better walking

01:01:31.006 --> 01:01:35.004
than a person that has their legs.  You know, or has their arms.

01:01:35.005 --> 01:01:38.004
COMMISSIONER CHAI FELDBLUM:  Well, that's the importance of the rule that says you don't

01:01:38.004 --> 01:01:42.004
take into account mitigating measures, I mean that's the key thing. So you just look at it

01:01:42.004 --> 01:01:47.009
without that technology, how you know, are they disabled? And then -- but they may not need

01:01:47.009 --> 01:01:51.008
an accommodation, or they might.  But yes, that's the importance of not taking into account

01:01:51.008 --> 01:01:53.000
mitigating measures.

01:01:53.000 --> 01:02:00.003
Question:  I ended up having two questions, one is a follow up to, in regards to managers,

01:02:00.003 --> 01:02:06.002
basically you stated as a given that there will be a reasonable accommodation person

01:02:06.002 --> 01:02:11.008
other than the supervisor.  I'm at a very, very, large agency that still has in their policy

01:02:11.009 --> 01:02:15.008
that first line supervisors are the decision makers for accommodation decisions.

01:02:15.009 --> 01:02:21.004
So, I guess it's more of a rhetorical, when EEOC gets to the point of looking at the guidance

01:02:21.006 --> 01:02:27.009
and perhaps revising it, could it possibly be included in that guidance that this first

01:02:28.000 --> 01:02:32.002
line supervisor as a decision maker policy is no longer good practice?

01:02:32.002 --> 01:02:35.001
COMMISSIONER CHAI FELDBLUM:  Yeah, and so here's what I would say about that.

01:02:35.001 --> 01:02:40.005
I definitely think that our guidance needs to be more clear about what it is that

01:02:40.005 --> 01:02:46.006
federal agencies need to have in place.  I don't think the answer -- the answer doesn't

01:02:46.007 --> 01:02:52.006
exclude the supervisor, because that's necessary for the undue hardship analysis, it's just,

01:02:52.007 --> 01:02:58.004
it can't be that the supervisor gets to decide.  It's just, that is not a correct

01:02:58.005 --> 01:03:03.005
application of the law.  Because A, the supervisor doesn't need to know all of that background

01:03:03.006 --> 01:03:10.001
medical stuff.  You know, and, I mean it's not that the law prohibits it, you know,

01:03:10.002 --> 01:03:15.007
but for the federal government, which is bigger, it has to be that you go to someone else,

01:03:15.007 --> 01:03:22.008
you basically have someone who knows about accommodations, who's then basically your person

01:03:22.008 --> 01:03:29.000
who's talking with the supervisor. It's like our Kendra here.  Every agency should have a Kendra,

01:03:29.001 --> 01:03:35.005
maybe we should end on that title.  This is Kendra from EEOC's reasonable accommodation manager,

01:03:35.005 --> 01:03:41.007
and disability program manager, and other such titles.  And I did just see, we're 10 minutes over.

01:03:41.007 --> 01:03:45.002
So, do we have one last question.

01:03:45.003 --> 01:03:49.008
NEW SPEAKER:  Actually, if you're able to, we can go to 1:30, it's listed as 1:30.

01:03:49.008 --> 01:03:55.004
COMMISSIONER CHAI FELDBLUM:  Oh, okay, then I'm okay, they'll live without me.  Go ahead.

01:03:55.005 --> 01:03:58.009
NEW SPEAKER:  My second question, actually, going back to your sleeper hit of the

01:03:58.009 --> 01:04:04.008
qualification standards, in terms of determining whether or not qualification standards are

01:04:04.009 --> 01:04:10.004
inherently discriminatory, do you look at the standards for the job series or the job

01:04:10.004 --> 01:04:15.003
as actually performed by the individual. For example, some of our mission critical occupations,

01:04:15.004 --> 01:04:22.007
the series has strict medical requirements across the board, but that series works in,

01:04:22.007 --> 01:04:27.004
I'll give it away, tower environments or in regional radar situations, which, they don't

01:04:27.005 --> 01:04:30.008
actually need to look out the windows, they're going to be staring only at computer screens.

01:04:30.009 --> 01:04:33.005
COMMISSIONER CHAI FELDBLUM:  Right. No, no, no, it has to be, the qualification standard

01:04:33.005 --> 01:04:38.003
has to be to the job that you are then applying for.  So if you have a qualification standard

01:04:38.003 --> 01:04:44.002
broadly, it might be job related and consistent with business necessity for some, in which case

01:04:44.002 --> 01:04:47.006
they'll be valid, but not for others.  And it has to go to the job that the person is

01:04:47.006 --> 01:04:49.006
trying to get or perform.

01:04:49.007 --> 01:04:53.007
NEW SPEAKER:  Can I just follow up on your first question, and offer a piece of guidance

01:04:53.008 --> 01:04:58.004
to folks who experience this issue.  Your agency is not the only agency that still leaves

01:04:58.004 --> 01:05:02.006
the decision in the hand of their first line managers without the support of a disability

01:05:02.007 --> 01:05:07.002
program manager to help them make that decision.  Until you all actually revamp your policies

01:05:07.002 --> 01:05:11.007
which we obviously encourage you to do, you can take a look at our reasonable accommodation policy.

01:05:11.008 --> 01:05:16.002
And we tell agencies regularly, go to our website, look at our policies, you will see

01:05:16.002 --> 01:05:19.007
we do not leave it in the hands of our first line supervisors, despite the fact that

01:05:19.008 --> 01:05:23.005
most of them know this area very well. So you can take that as a message that maybe

01:05:23.006 --> 01:05:25.009
that's not a [inaudible]

01:05:26.000 --> 01:05:33.000
NEW SPEAKER:  Our guidance for the executive order, which is obviously written many,

01:05:33.001 --> 01:05:37.009
many, years ago says that it should be the -- the decision should be left

01:05:38.000 --> 01:05:42.002
on the lowest level.  So first line supervisors.

01:05:42.003 --> 01:05:45.003
COMMISSIONER CHAI FELDBLUM:  For which executive order?

01:05:45.004 --> 01:05:48.000
NEW SPEAKER:  13164 on providing reasonable accommodations, and writing procedures.

01:05:48.001 --> 01:05:53.003
COMMISSIONER CHAI FELDBLUM:  But I think we can work with that, what I was saying before,

01:05:53.003 --> 01:05:58.005
we shouldn't be excluding -- what you don't want is someone a thousand miles away saying,

01:05:58.005 --> 01:06:02.004
well, you couldn't possibly do that, that would be an undue hardship, when they have no

01:06:02.004 --> 01:06:06.008
clue about how things are working on the ground level.  So there's got to be a

01:06:06.009 --> 01:06:13.007
synergistic relationship between the supervisor who has to deal with, now fitting the

01:06:13.007 --> 01:06:19.004
accommodation into getting the work done, and someone outside of that person who can say,

01:06:19.005 --> 01:06:25.002
I'm sorry that that's a little bit more of headache; a headache is not a undue hardship.

01:06:25.002 --> 01:06:29.009
So it's got to be a synergy of those two places working together.

01:06:30.000 --> 01:06:37.005
Question:  I had a question, that goes back to kind of a mixture of the broken leg and the --

01:06:37.006 --> 01:06:43.004
which would be under, the way we talked about it, under reasonable accommodations,

01:06:43.004 --> 01:06:47.002
and then the transitory minor, which is not for reasonable accommodation, but they're

01:06:47.002 --> 01:06:50.009
very similar, and there's a lot of confusion on that.  So my first question is,

01:06:50.009 --> 01:06:56.006
when I train I get questions on, well what does "minor" mean, because there's no definition,

01:06:56.006 --> 01:07:01.000
there's a definition of transitory, but they leave minor alone.  Then the connection or

01:07:01.000 --> 01:07:05.006
lack thereof when you're looking at, say, for that reasonable accommodation with the broken leg,

01:07:05.006 --> 01:07:11.005
where there's this connection of, well it maybe severe, which is the opposite of minor,

01:07:11.005 --> 01:07:15.003
and how you're supposed to look at that.

01:07:15.004 --> 01:07:19.009
COMMISSIONER CHAI FELDBLUM:  Yeah, so I think the first thing I would say is, when you're

01:07:19.009 --> 01:07:25.001
thinking about reasonable accommodation, the words "transitory and minor" should never

01:07:25.002 --> 01:07:32.008
pass your lips.  Okay.  Just like when you are looking at something that's not asking for

01:07:32.008 --> 01:07:36.007
a reasonable accommodation, the words "substantially limits" and "major life activities"

01:07:36.008 --> 01:07:41.002
should never pass your lips. These are two completely separate worlds.

01:07:41.003 --> 01:07:47.008
I mean, it had to be in the negotiations that once physical or mental --

01:07:47.008 --> 01:07:53.003
once third prong became an impairment only standard, any mental or physical impairment

01:07:53.003 --> 01:07:59.008
so long as you could show a causation, you could bring a claim.  So long as --

01:07:59.008 --> 01:08:05.002
once that deal was made, that that act transformed an impairment into a disability,

01:08:05.002 --> 01:08:12.007
the business community required that the most minor, and we were talking cuts

01:08:12.008 --> 01:08:19.003
on your finger, you know, a scratch on your face, okay, if something was both

01:08:19.004 --> 01:08:25.004
minor and temporary, and less than six months, then you weren't going to be allowed

01:08:25.005 --> 01:08:31.006
to use it to transform it into a disability.  So, in my slide I just say minor

01:08:31.006 --> 01:08:36.000
means "minor".  It's plain meaning of the word, look up minor in the dictionary,

01:08:36.000 --> 01:08:42.009
it's something that is trivial.  It's a cut on your face, it's, you know,

01:08:42.009 --> 01:08:50.001
it's something really small and trivial.  So something small and trivial,

01:08:50.001 --> 01:08:56.008
and transitory, okay, but even like a cold, I mean a cold doesn't feel so

01:08:56.008 --> 01:09:01.008
minor when you have it, but a cold would be also covered under minor, you know.

01:09:01.008 --> 01:09:09.001
So, minor and less than six months, that's what you're dealing with if someone

01:09:09.001 --> 01:09:13.003
is not asking for an accommodation, and they're just coming forward saying,

01:09:13.003 --> 01:09:18.000
I didn't get that promotion because I have asthma.  Okay.  And look,

01:09:18.000 --> 01:09:25.001
the most minor of asthma, let's say.  But, I shouldn't say so minor, asthma,

01:09:25.001 --> 01:09:29.009
so it's not minor, and chronic.  So that's when you would be dealing with

01:09:29.009 --> 01:09:33.009
transitory minor, I don't think you'll be dealing with transitory and minor a lot,

01:09:34.000 --> 01:09:39.007
personally.  Because I think the bigger issues are the accommodation issues.

01:09:39.007 --> 01:09:43.009
So in accommodation, the word "transitory and minor" just never appear.

01:09:44.000 --> 01:09:51.001
Instead the question is, what's the diagnosis, and is that diagnosis one that,

01:09:51.002 --> 01:09:54.006
in its active state without mitigating measures, looks like some of these

01:09:54.006 --> 01:09:57.007
other ones that we have said are covered.

01:09:57.008 --> 01:09:59.009
Is that helpful?

01:09:59.009 --> 01:10:01.003
Question:  Yeah.

01:10:01.003 --> 01:10:04.009
COMMISSIONER CHAI FELDBLUM:  Follow up on what you think you would get as a follow up?

01:10:04.009 --> 01:10:08.001
Question:  Well, more on the, even though you're not supposed to connect

01:10:08.002 --> 01:10:12.002
the transitory and minor to the substantial limitation, just going back

01:10:12.003 --> 01:10:18.005
to the perhaps shock in this building that a broken leg would no longer be something

01:10:18.006 --> 01:10:22.008
that would be considered, we use the word "minor" before, now we don't use that word.

01:10:22.008 --> 01:10:25.007
But it's severe enough that it would be substantially limiting, even if it was

01:10:25.008 --> 01:10:30.008
for a very short time, and just how, that there's no -- there was a decision,

01:10:30.009 --> 01:10:34.006
a obvious decision in both of those cases not to define minor, and not to define

01:10:34.007 --> 01:10:38.004
exactly what that substantial limitation is going to be, other than to give examples.

01:10:38.005 --> 01:10:42.006
COMMISSIONER CHAI FELDBLUM:  Right.  Right.  And I guess, part of it is,

01:10:42.006 --> 01:10:49.007
this is a sea shift, that's why there needs to be training on the coverage piece.

01:10:49.008 --> 01:10:54.001
Even though ultimately, I think in a day to day activity, the coverage actually

01:10:54.001 --> 01:10:59.002
should not take that long to decide.  And that's why we move to the other.

01:10:59.002 --> 01:11:03.004
Like someone, again on this hotel thing, and someone was saying, well,

01:11:03.005 --> 01:11:07.004
what about someone who has an impairment, they give off this really bad body odor,

01:11:07.004 --> 01:11:14.003
and they wanted to be the receptionist desk person. And it was interesting

01:11:14.003 --> 01:11:17.009
because even though -- I was doing a webinar with this management lawyer, and

01:11:17.009 --> 01:11:21.002
Commissioner Lipnic, even though the management lawyer had before just said,

01:11:21.002 --> 01:11:27.009
go to the merits, go to the merits, when she got that question from the phone,

01:11:28.000 --> 01:11:31.009
she like went to her default of, well, I guess the first question is,

01:11:32.000 --> 01:11:37.001
is the person covered? You know, then I said, no.  Don't have that be

01:11:37.002 --> 01:11:41.001
your first question.  Okay.  Your first question would be okay, we're going to assume

01:11:41.001 --> 01:11:45.001
for the moment that you've got some physical impairment that might in fact

01:11:45.002 --> 01:11:49.009
rise to the level, you've got a disability.  Now let's look at the job.

01:11:50.000 --> 01:11:55.007
Are you stocking something in the back in which case, big deal that you've got

01:11:55.007 --> 01:12:00.004
the body odor, or are you a receptionist clerk, where that would be a big problem?

01:12:00.004 --> 01:12:05.007
Just move to the merits, move to the merits.  There's one thing you can tell your folks,

01:12:05.007 --> 01:12:10.007
and for you guys to do is, don't worry so much that a broken leg is covered.

01:12:10.008 --> 01:12:17.008
Take a deep breath, be zen, it's covered.  Now let's move to, what are they

01:12:17.008 --> 01:12:24.004
asking for? Can you do it? And is it a undue hardship? And that's really the best

01:12:24.004 --> 01:12:29.009
-- just, zen, zen.  We need to get a microphone so to this person, and then

01:12:30.000 --> 01:12:31.009
we're going to wrap up.

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Question:  I don't really want to get into the weeds, I know we're sort of

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having that problem a little bit. But your last example made me think of

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this question where we're talking about qualification standards, and being really clear

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on what your qualification standards are.  But when you have something like your example,

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I don't think most people put needs to smell nice in their qualification standards.

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So how would you go about making sure that your qualification standards cover you

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in a way that is complete, or are certain things just sort of known or unknown.

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How would you do that?

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COMMISSIONER CHAI FELDBLUM:  I would not spend a lot of energy trying to create

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qualification standards now.  What I would do is go back and look at the ones you've got

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to make sure make sense.  But beyond that, because it is such a individualized assessment,

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the most important thing is that for every job in the agency, a supervisor

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should be able to say, and it can be written in a job description or not,

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it doesn't have to be, they should be able to say, this job exists to achieve X.

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Not how you did it.  Just be able to say, this is the purpose of this job.

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That's the most important thing.

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Because then, as different people with impairments come, they might need

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an accommodation, so long as you have that as your compass, what it is that we're

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trying to achieve, as opposed to how have we done it? What have we said

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the standards are? You have what it's designed to achieve, that's going to be

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your best way to figure out whether you can make an accommodation.

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So I'll end with this example, also I just happened to have done the hotel one recently.

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Let's say you have people who are moving chairs into the banquet hall.

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And the way you've always done it is, you've always had people

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take five chairs as a time.  Someone has a condition, they can't do five chairs.

01:14:29.007 --> 01:14:35.009
But they can actually put 25 chairs on a dolly and push them in.

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The job should not be described as being able to lift the equivalent of five chairs.

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That's like a qualification standard. No, it's, what's the purpose of the job?

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The purpose of the job is to get a banquet room set up in X amount of time.

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Which requires transporting X number of chairs to that room in X amount of time.

01:14:56.005 --> 01:15:00.000
Okay, that's what you want to do. What are we trying to achieve.

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And then you'll see if there is an accommodation that will let the person do that,

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even if it's not the way it's always been done.  Eyes on the prize of,

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what are we trying to achieve in the job? And that will get to what I was saying before,

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the whole point of the ADA is to let people who happen to have physical and

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mental impairments, but who can absolutely do the job get a chance at doing the job.

01:15:24.006 --> 01:15:30.003
That's the point of it.  So we can all get a paycheck and go shopping.  No.  Okay.

01:15:30.003 --> 01:15:34.001
Thank you so much guys.  Thank you for your work.  And ??

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...APPLAUSE...

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NEW SPEAKER:  Thank you very much for sharing your knowledge with us.

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Just a few housekeeping items before we go. As I said at the beginning,

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I'll email the Power Point out to everyone who registered and RSVP'd for this event.

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If you showed up but you weren't on the RSVP list, you're not going to get a copy of it.

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So, if you want a copy of it, send an email to that email address,

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federaltrainingandoutreach@EEOC.gov, let us know what you want, and we'll send you a copy

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of the Power Point.  I heard Commissioner Feldblum say a brown bag on reasonable accommodation

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would be great and I think that's a great idea.  If you have other ideas for brown bag events,

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send us an email, we'll take those into consideration.